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Veterinary Client Service Representative Jobs in Minnesota

Old National Bank

Client Service Representative

Aitkin, MN · On-site

$17 - $27.50/hr

Client Service Representative Job Locations US-MN-Aitkin Category/Function Retail Banking Center Position Type Regular Full-Time Requisition ID 2026-19833 Workplace Type On Site Overview Old National ...

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Veterinary Client Service Representative information

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$9

$18

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How much do veterinary client service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for veterinary client service representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Client Service Representative, and why are they important?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by Veterinary Client Service Representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What are Veterinary Client Service Representatives?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.
What are popular job titles related to Veterinary Client Service Representative jobs in Minnesota? For Veterinary Client Service Representative jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Veterinary Client Service Representative jobs in Minnesota look for? The top searched job categories for Veterinary Client Service Representative jobs in Minnesota are:
What cities in Minnesota are hiring for Veterinary Client Service Representative jobs? Cities in Minnesota with the most Veterinary Client Service Representative job openings:
Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.
Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

Western Veterinary Partners

Woodbury, MN • On-site

$18 - $22/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Western Veterinary Partners rating

5.8

Company rating: 5.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

32nd of 51 rated veterinary

Job description

Carver Lake Veterinary Center is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital.
In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.
Schedule and compensation:
  • Compensation: $18-$22 per hour, for each hour worked
  • This is a flexible position, with a 4/10 schedule and availability needed Monday-Saturday. Weekends on rotation.

Full-time Benefits Package*:
  • Health package: Medical, dental, and vision insurance
  • Life insurance and disability
  • Employee Assistance Program (EAP)
  • 401k - with company match beginning 2027
  • Paid time off in accordance with site policy and applicable law
  • Personal pet discount
  • Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law
Minimum qualifications and skill set:
  • 1+ years of experience in a customer service, reception, or client-facing role
  • Previous veterinary receptionist or healthcare-related front-desk experience preferred
  • Proficiency in the following skills:
    • Ability to manage a multi-phone line system while assisting in-person clients
    • Experience working with veterinary practice management software, especially ImproMed preferred
    • Exceptional verbal and written communication skills
    • Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
    • Strong organizational and time management skills
    • Experience scheduling appointments and coordinating calendars preferred
    • Ability to accurately process payments and maintain financial records
    • Ability to remain calm, professional and solution-oriented during busy periods

Why choose Carver Lake Veterinary Center?
At Carver Lake Veterinary Center in Woodbury, Minnesota, we pride ourselves on providing compassionate and high-quality care for pets. Our dedicated team of veterinarians and support staff is committed to fostering strong bonds with our clients and their furry companions, ensuring their well-being at every visit. With state-of-the-art facilities and a warm, welcoming atmosphere, we strive to be a trusted partner in pet healthcare for the Woodbury community and beyond.
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*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.
**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.
WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws. Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.

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