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Veterinary Client Service Representative Jobs in Michigan

ConnectPay

Client Service Representative

Grosse Pointe, MI · On-site

$15 - $20.50/hr

This entry-level position services our client's payroll and data management needs, and resolves payroll discrepancies, while maintaining client and employee confidentiality. Customer Service ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Michigan

Veterinary Client Service Representative information

See Michigan salary details

$8

$16

$23

How much do veterinary client service representative jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for veterinary client service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Client Service Representative, and why are they important?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by Veterinary Client Service Representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What are Veterinary Client Service Representatives?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.
What are popular job titles related to Veterinary Client Service Representative jobs in Michigan? For Veterinary Client Service Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Veterinary Client Service Representative jobs in Michigan look for? The top searched job categories for Veterinary Client Service Representative jobs in Michigan are:
Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Michigan as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Client Service Representative

Client Service Representative

SYM Financial Advisors

Midland, MI • On-site

$12.50 - $17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Description

Are you passionate about making a difference in people's lives while thriving in a team-centric environment?


Who is SYM?  

SYM Financial Advisors serves as a trusted expert to our clients, using our team's deep knowledge and vast experiences to be an advocate and help them achieve their vision of financial success. We are seeking a responsive, motivated, and detail-oriented team player to join our firm. In the role of Client Service Representative, you are at the forefront of the client experience, working with advisory teams to deliver exceptional service by supporting clients' day-to-day needs.   

To help you reach your full potential, SYM encourages the professional growth and personal development of all employees by offering pathways to advancement. Our training model consists of a mixture of delivery methods including a Learning Management System consisting of self-guided module training through videos, written, and in-person instruction. We recognize there is more in life than work, so we also support family commitments and encourage community involvement.  


What does this role entail?

This role supports our team of Financial Advisors who guide our clients in achieving their financial goals through holistic wealth planning. In this role, you will be paired with a team of 1-2 advisors and a Financial Planner to support their assigned client book. Primary responsibilities include but are not limited to:

  • Coordinating communication with clients, advisors, and custodians to open new accounts, conduct transfers, and perform money movements
  • Scheduling client meetings using email, Microsoft Bookings, Microsoft Teams and Outlook Calendar
  • Organizing action items with internal team members and the client following client meetings
  • Preparing for client meetings by organizing meeting material in Word and running necessary reports in our portfolio management software 
  • Proactively supporting advisors by anticipating client needs and enabling advisors to maximize their time  
  • Accurately and efficiently handling requests from advisors and clients within 24 hours   
  • Displaying professional communication skills with written and verbal responses to clients, advisors, and team other members   
  • Collaborating with our custodians and internal team members to follow up on and executing operational items in a timely manner   
  • Monitoring and mitigating daily time-sensitive requests such as money movements, trade requests, and custodian alerts   
  • Understanding CRM workflows and reporting; utilizing CRM to document client information, notes, and action items  
  • Assisting other teammates when workflow is heavy in order to complete client requests and meet deadlines  


Requirements

What are we looking for?

Must Haves:  

  • You have earned at minimum an associate degree from an accredited college or university 
  • You have robust PC knowledge, typing skills, and proficiency in Microsoft Office Suite
  • You exhibit excellent written and verbal communication with a professional demeanor
  • You can demonstrate strong problem-solving skills and the ability to synthesize a recommendation or solution based on disparate and sometimes incomplete information
  • You are highly motivated, adaptive, and able to manage multiple priorities in a fast-paced environment
  • You are able to work with teammates and clients while presenting a resilient, positive attitude

Preferred:

  • You have 2+ years of experience in the financial services industry
  • You have experience working with a Client Relationship Management (CRM) software
  • You have prior experience with Schwab, Fidelity, and Docusign
  • You have the desire/ability to work successfully in a small company environment   

What's in it for you?

  • Competitive pay based on experience plus incentive compensation   
  • Health Care, Vision, Dental/Orthodontic, Life, and LTD Insurance   
  • 401(k); 6% Match   
  • Paid Time Off / Parental Leave / Family Time Off / Volunteer Time Off  
  • Option for Pet Insurance / Fitness Match / Apparel Allowance   
  • Tuition / Certification Assistance Program   
  • A defined career framework to help you successfully manage your career goals.    


Apply