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Veterinary Account Manager information

What is a veterinary account manager?

A Veterinary Account Manager is a professional responsible for managing relationships between veterinary product or service providers and veterinary clinics or hospitals. They act as the main point of contact for clients, ensuring their needs are met and providing solutions to support veterinary practices. Their duties often include sales, account management, product education, and customer support. Veterinary Account Managers play a vital role in helping clinics access the latest products, technologies, and services to improve animal care.

What are the key skills and qualifications needed to thrive as a veterinary account manager?

Veterinary Account Managers need a background in animal health or life sciences, strong sales acumen, and experience in account management, often supported by a relevant degree. Familiarity with CRM software, sales analytics tools, and veterinary product databases is typically required. Outstanding interpersonal skills, relationship-building ability, and effective communication set top performers apart in this role. These skills are essential to drive sales growth, foster client loyalty, and address the unique needs of veterinary practices.

How does a veterinary account manager typically collaborate with veterinary clinics and suppliers to achieve sales goals?

A Veterinary Account Manager works closely with both veterinary clinics and suppliers to understand their needs and offer relevant products or services. This involves regular communication, conducting presentations or product demonstrations, and providing after-sales support. Building strong relationships is key, as account managers often act as the main point of contact, resolving issues and ensuring client satisfaction. They also collaborate internally with sales, marketing, and logistics teams to develop tailored solutions and achieve sales targets.

What is the difference between Veterinary Account Manager vs Veterinary Sales Representative?

AspectVeterinary Account ManagerVeterinary Sales Representative
CredentialsTypically requires a degree in veterinary medicine or related field, plus sales experienceOften requires a background in veterinary medicine or animal science, with sales training
Work EnvironmentClient-focused, managing existing accounts, providing support and solutionsPrimarily focused on promoting and selling products to new and existing clients
Employer & Industry UsageUsed by veterinary pharmaceutical and equipment companies to maintain client relationshipsCommonly employed by pharmaceutical companies to increase product sales

The Veterinary Account Manager primarily manages existing client relationships, offering support and tailored solutions, while the Veterinary Sales Representative focuses on promoting and selling products to both new and existing clients. Both roles require veterinary or related backgrounds but differ in their focus—relationship management versus sales growth.

What are popular job titles related to Veterinary Account Manager jobs in Florida?

For Veterinary Account Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Veterinary Account Manager jobs in Florida look for?

The top searched job categories for Veterinary Account Manager jobs in Florida are:

What cities in Florida are hiring for Veterinary Account Manager jobs?

Cities in Florida with the most Veterinary Account Manager job openings:

Veterinary Account Manager jobs near you
Infographic showing various Veterinary Account Manager job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Veterinary Referral Relationship Manager

Ethos Veterinary Health

Melbourne, FL • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Veterinary Referral Relationship Manager | $70,000-$75,000 Annually
Location: Melbourne, FL
Schedule: Full-Time | Field-based | Approximately 40 hours per week
Ethos Veterinary Health is seeking a motivated and relationship-driven Referral Relationship Manager (RRM) to join our growing Referral Relations team at Animal Specialty & Emergency Center of Brevard (ASEC) in Melbourne, FL. This hospital-based role serves as the primary connection between our specialty and emergency hospital and the referring veterinary community, combining strategic outreach, event planning, and marketing execution to strengthen partnerships and drive hospital growth. The RRM reports functionally to a Regional Referral Relations Group Manager (RRGM) and operationally to the local Hospital Director, working in close partnership with both to align outreach strategy with hospital performance goals.
Build relationships. Drive growth. Make a difference for pets and the people who care for them.
Compensation
  • Starting salary: $70,000-$75,000 annually, based on experience

Full-Time Benefits
  • Medical, Dental & Vision Insurance
  • 401(k) with employer match
  • Paid Time Off
  • Paid Holidays
  • Employee Pet Discount
  • Continuing Education opportunities
  • Life Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Professional development and career growth opportunities

Schedule
  • Full-time, 40+ hours per week
  • Approximately four days each week visiting referring veterinary practices throughout the assigned territory
  • One administrative/planning day working from the hospital
  • Occasional evenings and weekends for continuing education events, open houses, and community outreach activities

Responsibilities
  • Serve as the primary Veterinary Referral Relationship Manager for your assigned referral territory.
  • Build and strengthen relationships with referring veterinarians, practice managers, hospital leadership, and veterinary support teams.
  • Conduct regular in-person veterinary practice visits, outreach calls, and follow-up communications.
  • Develop and execute strategies to increase referrals across ASEC's specialty and emergency services.
  • Plan and coordinate continuing education programs, lunch-and-learns, open houses, and referral appreciation events.
  • Collaborate with hospital leadership and Ethos marketing teams on referral growth and service line initiatives.
  • Utilize CRM tools and referral data to identify trends, measure performance, and uncover new business opportunities.
  • Enhance the referral experience by addressing concerns and improving communication between ASEC and referring practices.
  • Develop partnerships with local veterinary organizations and community stakeholders.
  • Represent ASEC at veterinary meetings, conferences, networking events, and industry functions to strengthen relationships and increase hospital visibility.
  • Track referral activity, business objectives, and territory performance.

Qualifications
  • 3-5 years of experience in veterinary sales, veterinary account management, business development, marketing, customer relationship management, or another relationship-focused role.
  • Veterinary industry experience in specialty, emergency, or general practice.
  • Outstanding interpersonal, presentation, and communication skills.
  • Ability to build long-term professional relationships while working independently in a field-based environment.
  • Strong organizational, planning, and project management skills with the ability to manage multiple priorities.
  • Experience utilizing CRM software and interpreting performance metrics.
  • Associate's or Bachelor's degree preferred; equivalent experience will be considered.
  • Valid driver's license, clean driving record, reliable transportation, and current automobile insurance required.
  • Fluent English speaking and reading skills are required for this role. Fluency in multiple languages is a plus.

About Animal Specialty & Emergency Center of Brevard
Animal Specialty & Emergency Center of Brevard (ASEC) has proudly served the Melbourne area and surrounding communities for decades, providing advanced specialty and emergency veterinary care with a collaborative, patient-centered approach. Our team of board-certified specialists, emergency veterinarians, skilled veterinary nurses, and dedicated support professionals work together to deliver exceptional medicine while building lasting partnerships with referring veterinarians throughout the region.
ASEC is committed to clinical excellence, collaboration, and continuous learning. Every member of our team plays an important role in helping pets receive the highest quality specialty and emergency care.
Surrounding Areas
Located along Florida's beautiful Space Coast, Melbourne offers year-round sunshine, miles of Atlantic beaches, boating, fishing, outdoor recreation, vibrant dining, and a relaxed coastal lifestyle-all with convenient access to Orlando's world-renowned attractions. Nearby communities include Palm Bay, Viera, Cocoa, Rockledge, Satellite Beach, Indialantic, Merritt Island, Titusville, Sebastian, and the greater Space Coast region, offering a variety of places to live and commute from.
Relocating for the right opportunity? Qualified candidates may be eligible for relocation assistance! Whether you're looking for a beachside community, a family-friendly neighborhood, or easy access to Central Florida's attractions, Melbourne offers an exceptional place to build both your veterinary career and your lifestyle.
Join Us
If you're passionate about building relationships, supporting veterinary professionals, and helping pets receive advanced specialty and emergency care, we'd love to hear from you. Apply today to join Animal Specialty & Emergency Center of Brevard and help strengthen the partnerships that make exceptional veterinary medicine possible.
Employee Referral Bonus
Know someone who would be a great fit for our team? Ask us about our Ethos Employee Referral Program and earn rewards for referring qualified candidates!
Melbourne, FL
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine and help shape what veterinary care becomes next. Across our network of more than 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street-you'll share your expertise, learn from others, and continue to grow clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis protected by applicable law. All employment decisions are based on qualifications, competence, merit, and business need.

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