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Veterans Contact Representative Jobs (NOW HIRING)

Department of Human Services

NM · On-site

$45K/yr

Join the Indian Health Service as a Contact Representative and support access to healthcare ... Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical ...

Department of Human Services

$45K/yr

Join the Indian Health Service as a Contact Representative and support access to healthcare ... Veterans Affairs healthcare, and Affordable Care Act plans; independently analyzing medical ...

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Veterans Contact Representative information

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$31.5K

$47.9K

$72.5K

How much do veterans contact representative jobs pay per year?

As of Sep 14, 2026, the average yearly pay for veterans contact representative in the United States is $47,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $57,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Veterans Contact Representative jobs?

For Veterans Contact Representative jobs, the most frequently searched job titles are:

Infographic showing various Veterans Contact Representative job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $47,900 per year, or $23 per hour.

Contact Representative

Topeka, KS

SD Department of Veterans Affairs
Public Administration • 201 - 500 employees
Learn more about SD Department of Veterans Affairsexternal

$45K/yr

Part-time

Re-posted 11 days ago

Job description

This position is in First Party Operations section at the VA Health Resource Center.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/31/2027.
Time-In-Grade Requirements: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
You may qualify based on your experience as described below:
GS-06 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  1. Receives and generates telephone calls.
  2. Performs all duties of the position while exhibiting excellent customer service skills.
  3. Uses ability to perform a variety of computer skills, such as with Microsoft Word and Excel.
  4. Uses data entry skills.
  5. Uses ability to communicate with individuals and with groups.
GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  1. Receives and generates telephone calls from a variety of individuals concerning billing inquiries.
  2. Conducts calls concerning billing and debt collection.
  3. Enters, authorizes, submits, and confirms electronic payments using an electronic payment system.
  4. Researches and reviews patient accounts.
  5. Provides appointment information to patients.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary with no special physical demands. The employee is often required to talk, type, and navigate systems for long periods of time.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:There is no educational substitution at this grade level.
Employment Type: OTHER

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