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Veterans Affairs Representative information

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$11K

$70.9K

$153K

How much do veterans affairs representative jobs pay per year?

As of Sep 13, 2026, the average yearly pay for veterans affairs representative in the United States is $70,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What does a Veterans Affairs Representative do?

A Veterans Affairs Representative assists military veterans and their families in accessing benefits and services provided by the government, such as healthcare, education, disability compensation, and housing assistance. They help navigate complex application processes, provide information on eligibility requirements, and advocate on behalf of veterans to ensure they receive the support they deserve. Their role often involves reviewing documentation, answering questions, and connecting veterans with additional resources or support programs.

What are the key skills and qualifications needed to thrive as a Veterans Affairs Representative?

To thrive as a Veterans Affairs Representative, you need a solid understanding of veterans’ benefits programs, case management, and knowledge of federal and state regulations, usually supported by a relevant degree or experience in social work or public administration. Familiarity with benefits management systems, claims processing software, and government databases is typically required. Strong interpersonal skills, empathy, and effective communication are essential for assisting veterans and their families with complex needs. These skills and qualities are crucial for providing accurate guidance and support, ensuring veterans receive the benefits and assistance they deserve.

What are some common challenges Veterans Affairs Representatives face when helping clients access benefits?

Veterans Affairs Representatives often encounter challenges such as navigating complex regulations, interpreting eligibility requirements, and tracking down necessary documentation for veterans’ claims. Additionally, they may work with clients who are frustrated or experiencing emotional distress, requiring strong interpersonal and problem-solving skills. Balancing a high caseload while maintaining accuracy and empathy is essential in this role, and ongoing training is often provided to keep up with changing policies.

How to become a Veterans Affairs Representative?

To become a Veterans Affairs Representative, candidates typically need a bachelor's degree in social work, psychology, or a related field, along with experience in customer service or case management. Knowledge of veterans' benefits and strong communication skills are essential, and some positions may require certification or training specific to veterans' services. Applying through government job portals and meeting security clearance requirements are also common steps.

What states have the most Veterans Affairs Representative jobs?

States with the most job openings for Veterans Affairs Representative jobs include:

What are popular job titles related to Veterans Affairs Representative jobs?

For Veterans Affairs Representative jobs, the most frequently searched job titles are:

Veterans Affairs Representative jobs near you

Manager Military Veterans Affairs

West Haven, CT • On-site

University of New Haven
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about University of New Havenexternal

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

Job description

Who we are:
The University of New Haven, founded in 1920, is a private university whose mission is to prepare students to excel and lead purposeful and fulfilling lives in a global society. The university offers more than 150 undergraduate and graduate programs and has been recognized for academic excellence, nationally and internationally. In addition to its main campus in West Haven, the university has a campus in Tuscany, Italy. Learn more at newhaven.edu .
The Manager, Military & Veteran Affairs provides comprehensive, student-centered support for military-affiliated students, including active-duty service members, reservists, National Guard members, veterans, military and veteran dependents, and ROTC cadets. The Manager serves as the primary campus resource from inquiry through graduation for questions related to recruitment, enrollment, military and veteran educational benefits, regulatory compliance, referrals, engagement, and student success. The position leads the Office of Military & Veteran Affairs, manages the Veteran Center and VA Work Study program, and collaborates across the University to strengthen recruitment, retention, communication, compliance, and community-building initiatives.
You will:
Compliance, Certification and Benefits
  • Ensure compliance with applicable U.S. Department of Veterans Affairs, Department of Defense, and state requirements, working with the State Approving Agency and Education Liaison Representative.
  • Serve as the primary School Certifying Official and submit enrollment certifications for VA education benefits.
  • Assist students with benefit eligibility and application processes, and maintain benefit information in applicable VA, DOD, and University systems, including the VA Enrollment Manager and related portals.
  • Monitor legislative, regulatory, and policy changes affecting military-affiliated students and communicate pertinent updates to relevant campus partners.
  • Serve as the primary point of contact for disbursement of the Veterans Emergency Loan Fund under Bursar supervision.

Student Support and Enrollment
  • Serve as the focal point of contact from inquiry through graduation for military-affiliated students seeking guidance on educational benefits, compliance, University resources, and campus points of contact.
  • Serve as primary enrollment recruiter for military-affiliated students and support undergraduate and graduate recruitment efforts, recruitment events, outreach initiatives, and military- or veteran-related college fairs as needed.
  • Partner with Student Success and Student Affairs to orient students to University life, monitor academic progress, make referrals, and share appropriate concerns through Navigate.
  • Coordinate an outreach plan with Student Affairs and the One Stop Office to maximize communication and support for all military-affiliated students, regardless of VA educational-benefit coverage.
  • Maintain working knowledge of Admissions, Advising, Financial Aid, Bursar, and Registrar operations and procedures to provide informed referrals and coordinated support.

Office, Program and Community Leadership
  • Manage the Office of Military & Veteran Affairs and the campus Veteran Center.
  • Recruit, hire, supervise, schedule, and support participants in the VA Work Study program.
  • Serve as Service to Scholar Program Director.
  • Maintain and co-chair the Veterans Advisory Board, convene recurring meetings, and collaborate on community-building initiatives.
  • Plan and execute the annual Salute to Service Awards Banquet celebrating student veterans and community partners.
  • Develop and deliver University-sponsored Green Zone Training for pertinent departments and student leaders.
  • Distribute the OMVA newsletter to military-affiliated students and, when appropriate, the larger campus community, including timely VA updates and University information.
  • Manage military and veteran program budgets and related resources.

Partnerships, Engagement and Institutional Support
  • Serve as the University liaison for ROTC and the SALUTE Veterans National Honor Society.
  • Advise the Charger Vets student organization and support academic, service, community-building, and recreational programs for military-affiliated students.
  • Coordinate and lead meetings for faculty and staff involved in supporting military-affiliated students.
  • Manage and submit surveys related to military-friendly and best-for-veterans recognition efforts in collaboration with Institutional Research.
  • Provide staff with resources that promote excellent service and coordinated military and veteran support across campus.
  • Support the goals and mission of Enrollment and Student Success and the University.
  • Perform other duties and responsibilities as assigned by supervisor and Enrollment Vice President that are in accordance with the goals and mission of the University.

You need:
  • Bachelor's degree and two to four years of relevant experience.
  • Prior service in the United States Armed Forces.
  • Valid driver's license and ability to travel on behalf of the University.
  • Availability to work non-traditional hours, including occasional early mornings, evenings, and weekends.
  • Knowledge of and demonstrated appreciation for the experiences and needs of individuals from military and veteran backgrounds.
  • Strong interpersonal, written, and verbal communication skills, with a professional presentation and demeanor.
  • Ability to safeguard sensitive and private information and maintain strict confidentiality.
  • Good judgment, tact, diplomacy, discretion, reliability, flexibility, and consistent follow-through.
  • Excellent problem-solving, organizational, and customer-service skills.
  • Ability to work independently, collaborate effectively across departments, contribute as a team member, and meet deadlines.
  • Proficiency with Microsoft 365 applications, including Word, Excel, Outlook, and Teams.
  • Experience working in a higher education environment preferred.

What's in it for you:
  • Health & Welfare Programs: Employees and their eligible family members, including spouses and dependent are eligible for Medical, Dental, Vision and Life Programs.
  • Wellness & Fitness: On-campus Recreation and Fitness Center for employees and families; Employee Assistant Program
  • Commitment to Educational Excellence: Tuition assistance for employees and eligible dependents; Tuition exchange opportunities
  • Employee Discounts on products, services and educational opportunities
  • Work/Life Benefits: Generous paid time off programs; progressive paid holiday schedule (including holiday break between Christmas and New Year's); 4 weeks of parental paid leave; flexible work schedules including summer hours where applicable

*The University of New Haven is not a qualifying E-Verify employer and its use of E-Verify is limited to specific government projects. For that reason, candidates with STEM OPT authorization cannot be considered for employment.

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