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Veteran Case Manager Jobs in Park Ridge, IL (NOW HIRING)

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How much do veteran case manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for veteran case manager in Park Ridge, IL is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.49 per hour, depending on experience, location, and employer.

What is a veteran case manager?

Veteran Case Managers are professionals who assist military veterans in accessing the benefits, services, and resources they are entitled to. They work with veterans to assess their needs, create care or support plans, and connect them with healthcare, housing, employment, and other support services. These case managers often collaborate with government agencies, healthcare providers, and community organizations to ensure veterans receive comprehensive and coordinated care.

What are some common challenges veteran case managers face when supporting clients, and how are these typically addressed?

Veteran Case Managers often encounter challenges such as navigating complex benefits systems, addressing co-occurring mental health and substance use issues, and building trust with clients who may have had negative experiences with institutions. These challenges are commonly addressed through ongoing training, interdisciplinary team collaboration, and maintaining strong communication with community partners. Additionally, Case Managers leverage their knowledge of military culture and available resources to advocate effectively for their clients and find tailored solutions.

What are the key skills and qualifications needed to thrive as a veteran case manager, and why are they important?

To thrive as a Veteran Case Manager, you need knowledge of social work or counseling, experience in case management, and typically a relevant degree such as social work or human services. Familiarity with case management software, VA benefits systems, and documentation protocols is common. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and advocate effectively for veterans. These skills ensure veterans receive comprehensive support and resources tailored to their unique needs, promoting positive outcomes and reintegration.

What is the difference between Veteran Case Manager vs Social Worker?

AspectVeteran Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certification in case managementRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required depending on state
Work EnvironmentPrimarily works with veterans in VA hospitals, clinics, or veteran service organizationsWorks in hospitals, community agencies, schools, or government offices serving diverse populations
Employer & IndustryVeteran-focused organizations, VA healthcare system, veteran service agenciesHealthcare, social services, mental health, and community organizations

While both roles involve supporting individuals through case management, Veteran Case Managers specialize in assisting veterans with benefits, healthcare, and transition services. Social Workers have a broader scope, working with various populations and addressing mental health, social needs, and advocacy across multiple settings.

What cities near Park Ridge, IL are hiring for Veteran Case Manager jobs?

Cities near Park Ridge, IL with the most Veteran Case Manager job openings:

Veteran Case Manager jobs near you
Infographic showing various Veteran Case Manager job openings in Park Ridge, IL as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,670 per year, or $24.4 per hour.

Violence Prevention Case Manager

NATIONAL YOUTH ADVOCATE PROGRAM

Chicago, IL • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

National Youth Advocate Program rating

5.8

Company rating: 5.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Violence Prevention Case Manager
Location: Chicago (Chatham), IL
Position Summary
The Case Manager works to make a meaningful difference in the lives of the children being served by the National Youth Advocate Program by working closely with the youth and family to provide advocacy and support towards targeted goals.
Salary: $45,000 annually
Hours: Monday - Friday, 9a - 5p, evening and weekend flexibility required
Working At NYAP
  • Competitive salaries and benefits including a 401(k)
  • Medical, Dental, and Vision insurance
  • 22 days off each year
  • 11 paid holidays per year
  • Student loan repayment assistance
  • Tuition assistance
  • Friday Summer hours
  • Work anniversary trips
  • Mileage reimbursement
  • Peace Leave

Benefits listed are for eligible employees as outlined by our benefit policy.
Responsibilities
  • Provide advocacy services and support to RVPS participants (at risk youth, justice involved youth and survivors of community violence).
  • Assess immediate crisis needs and long term needs of participants and address appropriately by providing services and service referrals ensuring stability.
  • Manage calls and walk-ins and complete necessary documentation. Support the daily operations of the RVPS office.
  • Complete and maintain client records that document services provided.
  • Educate clients about dynamics of violence and assault and options/resources available.
  • Work with clients to develop and maintain relevant and meaningful case plans. Provide concrete case management and access to resources. Meet regularly with clients to support case plan accomplishment.
  • Refer clients to other agencies and resources and advocate directly with other agencies as needed to help client access necessary services. Maintain service partnerships with referral agencies.
  • Conduct assessments and intakes.
  • Facilitate crisis intervention and crisis management with Grand Crossing community residents.
  • Provide appropriate follow-up and documentation of emergency incidents.
  • Participate in staff meetings, case consultations and other meetings as needed.
  • Facilitate weekly support groups for participants.
  • Perform other duties as assigned by Program Director.

Minimum Qualifications
  • Bachelor's Degree in Social Work or Human Services required.
  • Two years of experience providing case management services and care coordination.
  • Experience providing victim services, outreach services, community programs, criminal justice or related experience.
  • Specialized training in assisting victims of violence crimes is desirable.
  • Criminal and juvenile justice systems.
  • Victims' rights within the criminal justice system.
  • Needs and challenges experienced by people from diverse socio-economic and cultural backgrounds. Community resources and community organizations.
  • Crisis intervention methods and techniques.
  • Interviewing processes.
  • Restraining order processes and procedures.

Other Skills
  • Communicate effectively, both orally and in writing. Interpret and explain policies, procedures, and relevant laws.
  • Conduct needs assessments and provide appropriate community referrals.
  • Communicate effectively with people from diverse cultures and backgrounds.
  • Maintain a high degree of sensitivity, tact, and diplomacy during stressful situations.
  • Prepare accurate reports and case summaries.
  • Maintain records and documents.
  • Make public presentations.
  • Maintain confidentiality with sensitive information.
  • Work emergency call-outs, nights, weekends, and holidays.
  • Establish and maintain effective working relationships with those contacted in the course of work.

Driving and Vehicle Requirements
  • Valid driver's license
  • Reliable personal transportation
  • Good driving record
  • Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability

If this describes YOU, please apply today!
www.nyap.org/employment
Who We Are
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.
An Equal Opportunity Employer, including disability/veterans.
An Equal Opportunity Employer, including disability/veterans.

What National Youth Advocate Program employees say

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