Vessel Traffic Services Operator Jobs (NOW HIRING)

Description
Moran Towing Corporation (www.morantug.com) has an opportunity available for a Vessel Coordinator, based in Jacksonville, FL.This is a full-time, salaried, exempt position reporting to the Regional Vice President, Southeast.
Moran Towing Corporation is one of the oldest companies in America and has prospered by continuously reinventing itself for over 160 years. Starting in 1860 as a tugboat company, we have grown from those roots to become a dominant provider of commercial ship docking services, marine transportation, LNG support operations, environmental recovery, and commercial diving services. While economies, cultures, markets, and technology will always continue to evolve, our steadfast commitment to partnering with our employees and customers to solve our customers' marine requirements has enabled us to stay the course year after year.
POSITION SUMMARY
The Vessel Coordinator schedules and coordinates tug and crew movements in support of port operations. The Vessel Coordinator uses discretion and independent judgment while working closely with the individual port's staff members (i.e. General Managers, Operations Managers), tug crews, customers, agents, and docking pilots, as applicable, to effect the safest, most timely and advantageous use of company equipment and crews. Responsibilities include matching tug capabilities to the needs of the vessel assisted by using phone, radio and computer communications to efficiently and accurately transmit assignments. This position requires the ability and willingness to work different hours of the day or night, weekends, and overtime days/hours as business needs require.
SPECIFIC RESPONSIBILITIES INCLUDE, but are not limited, to the following:
• Facilitate the communication of information between tug and shoreside personnel, including transmitting orders, gathering vessel traffic information, and coordinating dockside activities.
• Prepare and communicate daily position reports to customers and management, along with any other pertinent information related to vessel activities or customer-specific requirements.
• Allocate company resources e.g. tugs, pilots, and crews, etc., to jobs based on the safest and most efficient service.
• Assist in supporting vessel requests from Operations personnel.
• Coordinate the movement of tugs with forecasted jobs to meet Moran and customer requirements while confirming that crew regulatory work hour limitations are maintained.
• Review vessel traffic for status accuracy and potential problems and report same.
• Confer with customers and/or agents, docking pilots, and appropriate crew and shoreside personnel in order to address questions, problems and requests for service or equipment.
• Service customers using available outside resources when required, including hiring outside contractors to meet customer needs when internal personnel are unavailable.
• Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other reported information.
• Maintain a "safety first" posture and promote safety compliance through example.
• Promptly report any incidents as per OPPM and all accidents or emergencies to applicable emergency response personnel and to relevant management.
• Use knowledge of tug capabilities and port/berth characteristics to develop and execute solid plans based on the daily needs of the port.
• Monitor the day's activities and make management aware of deviations from daily plan and of business opportunities.
• May review invoices and/or re-bills and be responsible for inputting into Helm.
• May prepare daily work sheet for scheduled vessel movements; document schedule changes as they occur.
• May coordinate fuel/lube purchases for tugs.
• Perform other responsibilities as assigned.
REQUIRED QUALIFICATIONS
• Minimum High School Diploma.
• Demonstrated good computer proficiency in keyboarding and with Microsoft Office programs, especially Outlook, Word, and Excel.
• Excellent customer service skills and a courteous demeanor.
• Excellent written and verbal communication skills.
• Demonstrated ability to:

• Be self-motivated - a self-starter.
• Plan and organize work and manage multiple priorities.
• Work accurately and efficiently with an eye to detail.
• Evaluate information and make sound decisions.
• Use good judgment about when to handle an issue independently vs. when to ask for help.
• Work well independently and as a team player.

• Ability and willingness to work different hours of the day or night, weekends, and overtime days/hours as business needs require.
• Prior marine and/or coordination experience a definite asset.

PHYSICAL DEMANDS

• Sit or stand for prolonged periods of time; Frequently walk; frequently reach with hands and arms; possess finger dexterity for handling paper and typing; occasionally crouch and stoop; occasionally lift and/or carry up to 10 pounds; speak clearly, hear and see accurately (close vision and color vision)

In Return, We Offer:

• Competitive compensation
• Career development opportunities
• Team-oriented work environment
• Medical, Dental, and Vision Insurance
• Health Care Flexible Spending Account (FSA)
• Company paid Life, AD&D, and Long-Term Disability Insurance Plans
• Employee Assistance, Health Advocate, and Wellness Programs
• Generous 401(k) Plan with employer non-elective, matching, and discretionary contributions
• Company paid Financial Advice Program
• Tuition Reimbursement Program
• Paid Vacation based on years of service

PAY TRANSPARENCY:
Moran Towing Corporation offers generous benefits, opportunities for professional growth, and competitive salaries based on geographic location. Our target pay range for the Vessel Coordinator position is $65,000 -$75,000 per year. This pay range represents Moran's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.
Moran Towing Corporation is an Equal Opportunity Employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, national origin, religion, gender, age, disability, veteran status, genetic data, or other legally protected status.