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Verizon Jobs in Rio Rancho, NM (NOW HIRING)

Best Buy

Retail Sales Specialist - Verizon

Albuquerque, NM · On-site

$15 - $17.88/hr

As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success.

Cricket Wireless

Sales Advocate FT (30670)

Albuquerque, NM · On-site

$13.50 - $14.50/mo

One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required * Management experience is not ...

Victra

Sales Consultant

Albuquerque, NM · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process ...

Victra

Sales Consultant

Albuquerque, NM · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process ...

Victra

Sales Consultant

Albuquerque, NM · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process ...

Victra

Sales Consultant

Albuquerque, NM · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process ...

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How much do verizon jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for verizon in Rio Rancho, NM is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $19.66 per hour, depending on experience, location, and employer.

Is it hard to get hired by Verizon?

Getting hired by Verizon can be competitive, as the company often looks for candidates with relevant skills, customer service experience, and technical knowledge. The hiring process typically involves multiple interviews and assessments, and having certifications or prior industry experience can improve your chances.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

How do I apply for a job at Verizon?

To apply for a job at Verizon, visit the Verizon Careers website and search for available positions by location, department, or role. You can create an account, submit your resume, and complete the online application process, which may include assessments or interviews depending on the position.

What is a Verizon employee and what do they do?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

How much does Verizon get paid hourly?

The hourly pay for Verizon employees varies by role, location, and experience, but entry-level positions typically start around $15 to $20 per hour. Customer service and retail roles often fall within this range, with higher wages for technical or specialized positions. Compensation may also include benefits and opportunities for overtime or bonuses.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

Why is Verizon laying off 15,000 people?

Verizon announced plans to lay off approximately 15,000 employees as part of a restructuring effort to reduce costs and improve operational efficiency. The layoffs primarily affect corporate and administrative roles, and the company is focusing on streamlining its workforce while investing in network infrastructure and technology upgrades.
What job categories do people searching Verizon jobs in Rio Rancho, NM look for? The top searched job categories for Verizon jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Verizon jobs? Cities near Rio Rancho, NM with the most Verizon job openings:
Verizon jobs near you
Infographic showing various Verizon job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% As Needed, 89% Full Time, and 10% Part Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,429 per year, or $17 per hour.
Retail Sales Specialist - Verizon

Retail Sales Specialist - Verizon

Best Buy

Albuquerque, NM • On-site

$15 - $17.88/hr

Full-time

Retirement, PTO

Posted 28 days ago

Best Buy rating

6.8

Company rating: 6.8 out of 10

Based on 1,767 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description


As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you'll lean into your people skills and passion for technology to create unforgettable customer experiences. We'll provide ongoing training and self-guided learning, so you're always ready to showcase the latest Verizon products and services.
In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).
What you'll do
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
  • Use available tools to stay current on promotional initiatives and help drive profitable growth
  • Generate future opportunities by discovering customers' current and long-term tech needs
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones
  • Maintain specified department merchandising and organization

Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team

Preferred qualifications
  • 3 months of experience working in customer service, sales or related fields

What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • $30 qualified new line activation bonus
  • $10 qualified upgrade and tablet activation bonus
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.

What Best Buy employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

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