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Verizon Jobs in Rio Rancho, NM (NOW HIRING)

Verizon

Retail Sales Associate

Albuquerque, NM · On-site

$65K - $75.50K/yr

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is ...

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How much do verizon jobs pay per hour?

As of May 29, 2026, the average hourly pay for verizon in Rio Rancho, NM is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

What is a Verizon employee and what do they do?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

What job categories do people searching Verizon jobs in Rio Rancho, NM look for? The top searched job categories for Verizon jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Verizon jobs? Cities near Rio Rancho, NM with the most Verizon job openings:
Verizon jobs near you

Verizon Sales Consultant

Cellular Sales Verizon Authorized Retailer

Rio Rancho, NM • On-site

$68K - $122K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

Job description

Cellular Sales
Cellular Sales is Growing!
Average and High-End Sales Consultants earn $68000 - $122000 +/ year
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
  • Life-Changing Income: The highest commissions in the industry
  • First rate health benefits: Including health/vision/dental, and life insurance.
  • Security for your future: 401(k) with ROTH option to save for retirement.
  • Performance Incentives: Top performers receive trips, gifts, and prizes.
  • Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
  • Advancement Opportunities: We promote from within and encourage growth
  • Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
  • Community Involvement: Impact the lives of people where you live through local events and volunteering

Responsibilities
As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.
  • Develop new consumer and business accounts
  • Provide outstanding service during and after the sale
  • Recommend changes in products and services
  • Stay current on the newest technology products and services

What We Are Looking For
  • Driven, enthusiastic people with a positive attitude
  • Willingness to learn and utilize proven techniques to grow your business
  • Effective verbal, written, and interpersonal skills
  • Self-motivated to successfully manage responsibilities
  • Strong negotiating and follow-up skills
  • Understanding of new technology products and services

If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
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