ZipRecruiter

Log In

1

Verizon Jobs in Park Ridge, IL (NOW HIRING)

Verizon

Senior Client Partner Sales

Chicago, IL · On-site

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is ...

next page

Showing results 1-20

All JobsVerizon JobsVerizon Jobs in Park Ridge, IL

Verizon information

See Park Ridge, IL salary details

$5

$17

$22

How much do verizon jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for verizon in Park Ridge, IL is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.58 per hour, depending on experience, location, and employer.

Is it hard to get hired by Verizon?

Getting hired by Verizon can be competitive, as the company often looks for candidates with relevant skills, customer service experience, and technical knowledge. The hiring process typically involves multiple interviews and assessments, and having certifications or prior industry experience can improve your chances.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

How do I apply for a job at Verizon?

To apply for a job at Verizon, visit the Verizon Careers website and search for available positions by location, department, or role. You can create an account, submit your resume, and complete the online application process, which may include assessments or interviews depending on the position.

What is a Verizon employee and what do they do?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

How much does Verizon get paid hourly?

The hourly pay for Verizon employees varies by role, location, and experience, but entry-level positions typically start around $15 to $20 per hour. Customer service and retail roles often fall within this range, with higher wages for technical or specialized positions. Compensation may also include benefits and opportunities for overtime or bonuses.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

Why is Verizon laying off 15,000 people?

Verizon announced plans to lay off approximately 15,000 employees as part of a restructuring effort to reduce costs and improve operational efficiency. The layoffs primarily affect corporate and administrative roles, and the company is focusing on streamlining its workforce while investing in network infrastructure and technology upgrades.
What are the most commonly searched types of Verizon jobs in Park Ridge, IL? The most popular types of Verizon jobs in Park Ridge, IL are:
What job categories do people searching Verizon jobs in Park Ridge, IL look for? The top searched job categories for Verizon jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Verizon jobs? Cities near Park Ridge, IL with the most Verizon job openings:
Verizon jobs near you
Infographic showing various Verizon job openings in Park Ridge, IL as of July 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,064 per year, or $17.8 per hour.

Verizon Wireless Reconciliation Specialist

Mobile Generation - Verizon Premium Retailer

Elk Grove Village, IL

$40K - $60K/yr

Full-time

Medical, PTO

Re-posted 19 hours ago

Job description

Verizon Wireless Reconciliation Specialist

Mobile Generation- Verizon Premium Retailer

Compensation: $40,000 - $60,000 a year depending on experience

Full Time

Mobile Generation, the fastest-growing Verizon Wireless Retailer in the Midwest, is currently looking for a Reconciliation Specialist to join our team. The Reconciliation Specialist for Mobile Generation will be responsible for ensuring that transactions processed through the POS system are properly reflected in the company’s financial records. This individual will investigate discrepancies between what is recorded in the system and what was actually paid. You’ll be the driving force behind resolving these discrepancies in a timely and accurate manner, as well as offering actionable solutions to prevent similar issues in the future.

This role will require strong problem-solving skills, attention to detail, and the ability to collaborate effectively with different departments, including the frontline team, to ensure that issues are addressed promptly and effectively.

As the Reconciliation Specialist for Mobile Generation, you will enjoy some great perks:

  • Competitive base salary, commensurate with experience
  • Performance-based bonuses tied to key initiatives
  • Flexible work schedule
  • Comprehensive employee health plan
  • Paid time off (PTO)
  • Fun, collaborative work environment
  • Significant opportunities for advancement

The Reconciliation Specialist for Mobile Generation will be responsible for:

  • Transaction Reconciliation: Ensure all daily sales transactions recorded in the POS system align with actual payments received. Identify and investigate any discrepancies or inconsistencies, including cash, credit, and digital payments.
  • Discrepancy Investigation: Conduct thorough investigations to determine the root cause of discrepancies between POS reports and actual payments. Analyze each issue to uncover whether the cause is system-related, human error, or operational inefficiency.
  • Reporting and Documentation: Prepare detailed reports on discrepancies, including explanations, trends, and the impact of each issue. Regularly submit reconciliation summaries to management, highlighting unresolved issues and progress in resolution. Maintain accurate records for compliance and audit purposes.
  • Issue Resolution amp; Communication: Collaborate with the finance and operations teams to resolve discrepancies efficiently. Work closely with front-line staff to identify process gaps and ensure that proper procedures are being followed. Provide guidance on resolving operational issues and improving transaction accuracy.
  • Trend Analysis: Monitor recurring discrepancies, identifying any patterns or systemic issues. Provide actionable insights and recommendations to mitigate frequent discrepancies and improve overall accuracy.
  • Training and Support: Assist in training front-line staff on best practices for using the POS system and avoiding common errors. Provide ongoing support and resources to help teams understand and address discrepancies more effectively.
  • Cross-Department Collaboration: Act as the liaison between finance, operations, and front-line staff to ensure smooth communication and issue resolution. Work with IT or system support teams to address technical issues if discrepancies are related to POS software or hardware malfunctions.

Mobile Generation is looking for candidates with:

  • High school diploma or equivalent is required; an associate’s degree in finance, accounting, or business administration is preferred.

Apply