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Verizon Jobs in Park Ridge, IL (NOW HIRING)

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is ...

At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is ...

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Verizon information

See Park Ridge, IL salary details

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How much do verizon jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for verizon in Park Ridge, IL is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $20.58 per hour, depending on experience, location, and employer.

What is a Verizon employee?

A Verizon employee works for Verizon Communications, one of the largest telecommunications companies in the United States. Verizon employees can work in various roles, including customer service, sales, network engineering, IT, marketing, and more. Their primary responsibilities depend on their position but often involve supporting customers, maintaining network infrastructure, developing new technology, and ensuring high-quality communications services. Working at Verizon typically offers opportunities for career growth, training, and benefits.

What is the typical team structure for customer service representatives at Verizon, and how do they collaborate with other departments?

At Verizon, customer service representatives (CSRs) typically work within specialized teams focused on specific service areas, such as wireless, Fios, or business solutions. CSRs regularly collaborate with technical support, billing, and sales departments to resolve customer issues efficiently. Team members often use shared communication platforms and participate in regular meetings to discuss challenges and share updates. This collaborative structure not only supports high-quality customer service but also provides opportunities for CSRs to learn from other departments and advance their careers within the company.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service Representative, and why are they important?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are typically required. Empathy, patience, and active listening help representatives build rapport and resolve customer issues effectively. These skills ensure excellent customer experiences, boost satisfaction, and support Verizon's reputation for quality service.

What is the difference between Verizon vs Verizon Customer Service Representative?

AspectVerizonVerizon Customer Service Representative
Primary RoleTelecommunications provider offering wireless, internet, and TV servicesCustomer support and assistance for Verizon products and services
Required CredentialsVaries by position; often includes technical or sales certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentCorporate offices, retail stores, call centers, field serviceCall centers, retail stores, remote support
Industry UsageTelecommunications and technologyCustomer service within the telecommunications industry

Verizon encompasses a broad range of roles within the telecommunications industry, including technical, sales, and support positions. In contrast, a Verizon Customer Service Representative specifically focuses on assisting customers with their service inquiries, troubleshooting, and account management. While both roles may require communication skills, the representative role is more customer-facing and service-oriented, often requiring less technical certification than other Verizon positions.

What are the most commonly searched types of Verizon jobs in Park Ridge, IL?

The most popular types of Verizon jobs in Park Ridge, IL are:

What job categories do people searching Verizon jobs in Park Ridge, IL look for?

The top searched job categories for Verizon jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Verizon jobs?

Cities near Park Ridge, IL with the most Verizon job openings:

Infographic showing various Verizon job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,064 per year, or $17.8 per hour.

Client Executive VEC-VCG Sales

Verizon

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago


Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 524 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies


Job description

When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
As a Business Development Manager (BDM) you will be responsible for securing contracts within the multiple dwelling unit (MDU) and multi-tenant (MTU) communities to enable Verizon to expand the reach and revenue penetration of Verizon Home Internet services. Contracts include Broadband Access Agreements (agreement to build out network) and Marketing Agreements (agreements to co-market all Verizon services). These contracts give Verizon access to deploy our networks and preferential positioning in our marketing of voice internet services to residential and small business end users.
Customer base includes owners, developers and builders of multi-family unit (MDU/ MTU) housing and rental communities, ranging in size from ten units per property to tens of thousands of units for an entire portfolio. These owners offer Verizon entrée on a non-exclusive marketing basis to residential customers with a propensity to buy high value data services. Contracts represent top-line revenue growth to Verizon. Their value can be measured in terms of access line valuation, RCM, reduced churn, or staving off competitive loss.
BDM will work in coordination with local Verizon Engineering to secure License Agreements granting Verizon the right to construct a hybrid wireless to the premises network wired on and through the targeted properties. Initiating face-to-face customer contact with high value owners, builders and developers of multi-dwelling units to present, proposing and securing marketing rights for Verizon's suite services in direct competition with providers.
  • Developing new business via telephone and mass communication such as email and social media to introduce the value proposition solution and identifying appropriate buyers within the target markets.
  • Conducting a needs analysis and determining prospects pain points to determine how the montage solution will speak to those needs.
  • Identifying key buying influencers within these prospects to determine budget and timeline.
  • Building and cultivating prospect relationships by initiating communications, conducting on-site property tours and discovery sessions, as well as follow-up meetings and presentations.
  • Managing data for new and prospective clients in sales databases, ensuring all communications are logged, information is accurate, and documents are attached.
  • Preparing and analyzing sales pipeline reports and dashboards.
  • Establishing and leveraging effective customer relationships to position Verizon as the provider of choice for voice and broadband services by owners, builders and developers.
  • Negotiating contracts and closing long-term deals for cooperative marketing of internet and mobility services to renters on a non-exclusive basis, creating new business and top-line revenue growth opportunities for Verizon.
  • Understanding the competitive environment and Verizon's technical advantages in order to present capabilities in a consultative manner.
  • Participating in local/regional industry events and forums, including owners, builders and developer trade associations, presenting Verizon's programs and capabilities as applicable.
  • Interfacing with local Outside Plant Engineering organizations (as applicable) positioning Verizon's Enhanced Communities program and leveraging OSPE role in identifying and pursuing new construction engineering opportunities for Verizon and ownership entities alike.

This position will be based out of Chicago, IL and cover Downtown, the North Side, South Side, and surrounding areas with future expansion into the outer suburbs as needed. Employees must reside no more than 50 miles from their assigned sales territory.
What we're looking for...
You are passionate about sales, service and building lasting relationships. You take interest in learning about the multifamily market developers and owners and use your business acumen to establish credibility and deliver solutions. When you negotiate, you effectively balance the customer's needs with your need for results in a win for everyone. You're energized by the prospect of landing the next big account.
You will need to have:
  • Bachelor's degree or four or more years of work experience.
  • Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to travel up to approximately 75% of the time.
  • Valid driver's license.

Even better if you have one or more of the following:
  • A degree.
  • Knowledge of telecommunications.
  • Strong consulting skills, including prospecting, sales planning, and proficiency with value-based selling.
  • Strong influencing skills with internal and external key stakeholders through relationships.
  • Knowledge of the multi-family environment.
  • Ability to manage funnel in a quota-based environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $74,000.00 - $129,000.00.

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