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Verizon Wireless Retail Store Manager

Fairfax, VA · On-site

$20 - $28/hr (+ commission)

Your Wireless - Verizon Wireless Premium Retailer Location: Fairfax, VA Compensation: Up to $33.00 ... wireless technology and products, and customer service. ● Ability to travel to our various ...

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Verizon Wireless Tech information

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$13

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$55

How much do verizon wireless tech jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for verizon wireless tech in the United States is $26.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.33 per hour, depending on experience, location, and employer.

What does a Verizon Wireless Tech do?

A Verizon Wireless Tech, also known as a Wireless Technician or Field Technician, is responsible for installing, maintaining, and repairing wireless communication equipment and networks for Verizon customers. Their duties often include troubleshooting technical issues, upgrading network infrastructure, and providing customer support on-site or remotely. They play a key role in ensuring reliable wireless service, optimizing network performance, and supporting new service rollouts. This position may also involve working with various hardware and software tools to diagnose and resolve connectivity problems. Strong technical skills and customer service abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Tech, and why are they important?

To thrive as a Verizon Wireless Tech, you need a solid understanding of wireless technology, troubleshooting skills, and typically a high school diploma or relevant technical certification. Familiarity with diagnostic tools, customer management systems, and mobile device platforms is important for daily tasks. Strong communication, patience, and problem-solving abilities help you deliver excellent customer service and resolve technical issues efficiently. These skills ensure customer satisfaction, foster loyalty, and maintain the reliability of Verizon's network services.

What are some common challenges Verizon Wireless Techs face on the job, and how can they be addressed?

Verizon Wireless Techs often encounter challenges such as troubleshooting complex network issues, adapting to rapidly changing technology, and managing customer expectations. To address these, techs rely on ongoing training, collaboration with experienced teammates, and clear communication with customers. Support from supervisors and access to up-to-date diagnostic tools also help in resolving issues efficiently and maintaining high service standards.

What is the difference between Verizon Wireless Tech vs Verizon Wireless Customer Support Specialist?

AspectVerizon Wireless TechVerizon Wireless Customer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentOn-site at retail stores or service centers, troubleshooting devices and network issuesCall centers or remote support, assisting customers over the phone or chat
Employer & Industry UsagePrimarily in retail and technical service roles within VerizonCustomer service roles across Verizon's support channels

Verizon Wireless Tech focuses on technical device repairs and network troubleshooting, often working directly with hardware and in-store customers. In contrast, Verizon Wireless Customer Support Specialists primarily handle customer inquiries remotely, providing support and solutions via phone or chat. Both roles require strong communication skills, but the Verizon Wireless Tech role emphasizes technical expertise and hands-on troubleshooting.

What states have the most Verizon Wireless Tech jobs?

States with the most job openings for Verizon Wireless Tech jobs include:

What are popular job titles related to Verizon Wireless Tech jobs?

For Verizon Wireless Tech jobs, the most frequently searched job titles are:

Verizon Wireless Tech jobs near you
Infographic showing various Verizon Wireless Tech job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 13% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,730 per year, or $26.8 per hour.

Wireless Retail Store Manager

Lakeway, TX

Your Wireless Inc. - Verizon Wireless Authorized Retailer
See more jobs at Your Wireless Inc. - Verizon Wireless Authorized Retailerexternal

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Verizon Wireless Retail Store Manager
Your Wireless – Verizon Wireless Premium Retailer
Location: Lakeway, TX
Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.
Full Time
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.
As a Your Wireless, Verizon Wireless Retail Store Manager, your role is Lead, Coach, and Inspire your team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, has a track record of hitting sales and profit goals, and understands and can execute operational tasks at a retail center.
At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and our Verizon Wireless Store Managers are compensated based on location performance and personal sales.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will enjoy some great perks:
  • Strong base-pay, lucrative commission program for personal sales and an unprecedented commission program based on the overall performance of KIPs and sales volume of your location. Our top Store Managers make over $100,000 per year with this program!
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will be:
  • Building a positive, customer and goal-oriented environment.
  • Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
  • Meet or exceed both your personal and team key performance indicators and volume goals each month
  • Coach your team members every day so they can provide an exceptional customer experience.
  • Develop your team members skills so they can be move up the career ladder at Your Wireless.
  • Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
  • Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Your Wireless leadership is executed timely and correctly.
  • Set an example of personal and professional conduct for employees and others.
At Your Wireless, we require our Verizon Wireless Retail Store Managers have the following skills and experience:
  • 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • Highschool Diploma or equivalent is preferred.
  • Proof of achievement in prior sales roles and leadership roles is required.
  • Ability to lead, coach and inspire your team members.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit www.YourWirelessInc.com
Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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