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Verizon Wireless Call Center Jobs in Spring, TX (NOW HIRING)

Acuative Corporation

Field Engineer II

Houston, TX · Remote

Data Center & Route Switch Field Service Technician : This is a full time benefits eligible ... Installation of Fixed Wireless Antennas, cables and hardware. * Accurate and timely submission of ...

Long View Systems

Senior Network Consultant

Houston, TX · Hybrid

$86K - $112K/yr

... Center technologies such as VPC, VDC, FcoE, FC, virtual switching * -> Cisco IOS and NXOS ... Wireless design and configuration * -> Network monitoring solutions * -> Cisco Voice/Call Manager ...

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All JobsVerizon Wireless Call Center JobsVerizon Wireless Call Center Jobs in Spring, TX

Verizon Wireless Call Center information

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How much do verizon wireless call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for verizon wireless call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What does a Verizon Wireless Call Center representative do?

A Verizon Wireless Call Center representative assists customers with their wireless service needs, such as billing inquiries, technical support, account management, and plan changes. They handle incoming calls, resolve issues, and provide information about Verizon’s products and services. Representatives are trained to deliver excellent customer service while troubleshooting problems and ensuring customer satisfaction. They may also process payments, update account information, and escalate complex issues to specialized teams if necessary.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Call Center representative?

To excel as a Verizon Wireless Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and company-specific software is typically required. Outstanding representatives demonstrate patience, active listening, and a positive attitude when handling customer inquiries and issues. These skills are vital to ensure customer satisfaction, efficient issue resolution, and a positive overall experience with the company.

What are some common challenges faced by agents in a Verizon Wireless Call Center, and how are they supported in overcoming them?

Agents in a Verizon Wireless Call Center often encounter high call volumes, diverse customer concerns, and the need to quickly adapt to new products or policies. To address these challenges, Verizon provides comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are readily available to offer real-time guidance, and there are regular team meetings to share best practices. Additionally, performance is monitored with constructive feedback to help agents continuously improve and succeed in their roles.

What is the difference between Verizon Wireless Call Center vs Verizon Wireless Customer Service Representative?

AspectVerizon Wireless Call CenterVerizon Wireless Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound and outbound callsCall center setting, inbound customer inquiries
Employer & IndustryVerizon Wireless, telecommunicationsVerizon Wireless, telecommunications

The Verizon Wireless Call Center and Customer Service Representative roles both operate within the telecommunications industry, often in similar call center environments. The main difference lies in the scope: call center agents handle a broader range of inbound and outbound calls, including technical support and sales, while customer service representatives primarily focus on assisting existing customers with account issues and inquiries. Both roles require similar credentials and training, making them closely related but distinct in daily responsibilities.

What are popular job titles related to Verizon Wireless Call Center jobs in Spring, TX?

For Verizon Wireless Call Center jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Verizon Wireless Call Center jobs in Spring, TX look for?

The top searched job categories for Verizon Wireless Call Center jobs in Spring, TX are:

What cities near Spring, TX are hiring for Verizon Wireless Call Center jobs?

Cities near Spring, TX with the most Verizon Wireless Call Center job openings:

Verizon Wireless Call Center jobs near you
Infographic showing various Verizon Wireless Call Center job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Customer Service Representative - Seasonal

Williams-Sonoma Inc. Customer Care Centers

Houston, TX • On-site

$15/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Williams-Sonoma Inc. 

  Customer Service Representatives 
Seasonal Full Time availability 
Remote roles available in: Houston, TX
Now accepting applications until August 30, 2026

Why Join Us?

Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?

If you’re someone who:

  • Brings positive energy
  • Solves problems with confidence
  • Loves great products and even better discounts
    …then you’ll feel right at home here!
  Your Day to Day (Essential Functions):

✅ Customer-Focused Support

  • Serve as the first point of contact for customer inquiries via phone
  • Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.
  • Handle escalations with professionalism, ensuring a smooth resolution process.

✅ Problem-Solving & Ownership

  • Apply critical thinking to troubleshoot issues and offer appropriate solutions.
  • Approve adjustments, returns, or other resolutions within established guidelines.
  • Follow up with customers to ensure complete satisfaction and issue solutions.

✅ Service with Integrity

  • Uphold company values by providing honest, ethical, and transparent support.
  • Maintain confidentiality of customer data and company policies.
  • Stay informed about product updates, policies, and procedures to provide accurate information.

✅ Collaboration & Continuous Growth

  • Work closely with team members and leadership to improve service processes.
  • Participate in ongoing training to enhance skills and stay ahead in customer service excellence.
  • Provide feedback to improve company policies and customer experience strategies.
What We Offer:

✨ $15.00/hr 
✨ Recognition based incentives and bonuses for top performers
✨ Training, coaching and early conversion opportunities to build your career within our holiday season 
✨ Employee discounts and perks (up to 40% off most products and brands) 

What We’re Looking For:

✨ 1+ years of customer service experience (retail, call center, or hospitality preferred) 
✨ Strong communication skills - Ability to de-escalate and resolve issues professionally 
✨ Problem-solving mindset - You think fast and adapt quickly 
✨ Integrity and reliability - You do the right thing, even when no one is watching 
✨ Comfortable working in a fast-paced environment with performance goals 
✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently 
 

Work-From-Home Technology Requirements

You must provide your own qualifying equipment and reliable internet connection.
 

Required Computer Setup
  • Desktop, all-in-one computer or traditional laptop
  • Windows 11 Home, Windows 11 Pro or Windows 11 Pro for Workstations
  • Minimum 6 GB of RAM; 8 GB or more recommended
  • Minimum screen resolution of 1920 × 1080
  • Google Chrome
  • Current antivirus protection
  • Enough available storage to install required systems

Windows 10 and older operating systems are not supported. Windows Education, Enterprise and Insider editions are also not supported.

Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices.
 

Required Equipment
  • External mouse
  • Keyboard
  • Webcam
  • Wired USB headset

Wireless and Bluetooth headsets are not supported. Recommended models include the Jabra Evolve 20 UC and Logitech H390.

Your computer and internet connection must pass our pre-employment System Checker.
 

✨  We do not recommend using built-in laptop track pads

Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.
 

Ready to Get Started?

Bring your energy, problem-solving skills and passion for helping people to Williams-Sonoma, Inc.

Apply today and complete your application by August 30, 2026. Your next opportunity could start right from home!

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants without regard to any characteristic protected by applicable federal, state or local law. Reasonable accommodations are available during the application and employment process.

 

Apply