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Verizon Wireless Call Center Jobs in Spring, TX (NOW HIRING)

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Call Center Sales Representative

Houston, TX · Remote

$50K - $70K/yr

Close sales in one call and achieve quotas * Meet daily key performance indicators and monthly ... satellite and wireless broadband is NOT permitted * · Minimum download speed of 5 mbps * · ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers, ISE , CUCM (on-prem Call Manager) , VoIP/Voice, SIP, QoS. * UC/CC: Cloud UCaaS platforms and Contact Center (UCCX/UCCE/Webex CC ...

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All JobsVerizon Wireless Call Center JobsVerizon Wireless Call Center Jobs in Spring, TX

Verizon Wireless Call Center information

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How much do verizon wireless call center jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for verizon wireless call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What does a Verizon Wireless Call Center representative do?

A Verizon Wireless Call Center representative assists customers with their wireless service needs, such as billing inquiries, technical support, account management, and plan changes. They handle incoming calls, resolve issues, and provide information about Verizon’s products and services. Representatives are trained to deliver excellent customer service while troubleshooting problems and ensuring customer satisfaction. They may also process payments, update account information, and escalate complex issues to specialized teams if necessary.

What are the key skills and qualifications needed to thrive as a Verizon Wireless Call Center representative?

To excel as a Verizon Wireless Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center telephony, and company-specific software is typically required. Outstanding representatives demonstrate patience, active listening, and a positive attitude when handling customer inquiries and issues. These skills are vital to ensure customer satisfaction, efficient issue resolution, and a positive overall experience with the company.

What are some common challenges faced by agents in a Verizon Wireless Call Center, and how are they supported in overcoming them?

Agents in a Verizon Wireless Call Center often encounter high call volumes, diverse customer concerns, and the need to quickly adapt to new products or policies. To address these challenges, Verizon provides comprehensive onboarding, ongoing training, and access to knowledge bases. Team leads and supervisors are readily available to offer real-time guidance, and there are regular team meetings to share best practices. Additionally, performance is monitored with constructive feedback to help agents continuously improve and succeed in their roles.

What is the difference between Verizon Wireless Call Center vs Verizon Wireless Customer Service Representative?

AspectVerizon Wireless Call CenterVerizon Wireless Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, inbound and outbound callsCall center setting, inbound customer inquiries
Employer & IndustryVerizon Wireless, telecommunicationsVerizon Wireless, telecommunications

The Verizon Wireless Call Center and Customer Service Representative roles both operate within the telecommunications industry, often in similar call center environments. The main difference lies in the scope: call center agents handle a broader range of inbound and outbound calls, including technical support and sales, while customer service representatives primarily focus on assisting existing customers with account issues and inquiries. Both roles require similar credentials and training, making them closely related but distinct in daily responsibilities.

What are popular job titles related to Verizon Wireless Call Center jobs in Spring, TX?

For Verizon Wireless Call Center jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Verizon Wireless Call Center jobs in Spring, TX look for?

The top searched job categories for Verizon Wireless Call Center jobs in Spring, TX are:

What cities near Spring, TX are hiring for Verizon Wireless Call Center jobs?

Cities near Spring, TX with the most Verizon Wireless Call Center job openings:

Verizon Wireless Call Center jobs near you
Infographic showing various Verizon Wireless Call Center job openings in Spring, TX as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Wireless Retail Store Manager

Your Wireless Inc. - Verizon Wireless Authorized Retailer

Conroe, TX • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Re-posted 16 days ago

Job description

Verizon Wireless Retail Store Manager
Your Wireless – Verizon Wireless Premium Retailer
Location: Conroe, TX
Compensation: Up to $31.00 per hour or more including base hourly rate, commissions, and incentives plus amazing employee benefits and perks.
Full Time
Your Wireless, a Verizon Wireless Premium Retailer, is set to grow in 2026! We are hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia.
As a Your Wireless, Verizon Wireless Retail Store Manager, your role is Lead, Coach, and Inspire your team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, has a track record of hitting sales and profit goals, and understands and can execute operational tasks at a retail center.
At Your Wireless, we understand high performing people deserve great pay and benefits. We have an incredible list of benefits for team members and our Verizon Wireless Store Managers are compensated based on location performance and personal sales.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will enjoy some great perks:
  • Strong base-pay, lucrative commission program for personal sales and an unprecedented commission program based on the overall performance of KIPs and sales volume of your location. Our top Store Managers make over $100,000 per year with this program!
  • Flexible Work Schedule.
  • 401k savings program.
  • Great Healthcare program.
  • Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 4 and beyond, 15 paid days off per year.
  • Employee discounts on Verizon Wireless service.
  • Employee discounts on devices and accessories.
  • Great and fun working atmosphere.
  • Significant opportunities to grow in our company.
  • Win prizes and trips through various sales contests throughout the year.
As a Verizon Wireless Retail Store Manager for Your Wireless, you will be:
  • Building a positive, customer and goal-oriented environment.
  • Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
  • Meet or exceed both your personal and team key performance indicators and volume goals each month
  • Coach your team members every day so they can provide an exceptional customer experience.
  • Develop your team members skills so they can be move up the career ladder at Your Wireless.
  • Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Your Wireless.
  • Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Your Wireless leadership is executed timely and correctly.
  • Set an example of personal and professional conduct for employees and others.
At Your Wireless, we require our Verizon Wireless Retail Store Managers have the following skills and experience:
  • 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business.
  • Highschool Diploma or equivalent is preferred.
  • Proof of achievement in prior sales roles and leadership roles is required.
  • Ability to lead, coach and inspire your team members.
  • Enthusiasm for retail, wireless technology and products, and customer service.
  • Ability to travel to our various locations in your assigned district as our business needs dictate.
  • Strong communication and interpersonal skills.
  • Be self-motivated and goal oriented.
  • Strong attention to detail and accuracy.
  • Able to work evenings, weekends, and holidays with a flexible schedule.
  • Must be 18 years of age or older and able to provide proof of work eligibility in the US.
About Your Wireless
Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer. Our diversity and employee-first culture fill our 200+ stores across 17 States with over 400 of the best wireless experts on earth. Our motto of “Be really, really nice, know your $#%@, and always find a way,” guides our team to deliver a best-in-class customer experience through simplicity. We don’t like to complicate things.
To learn more about Your Wireless visit www.YourWirelessInc.com
Your Wireless Inc. is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

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