ZipRecruiter

Log In

1

Verizon Customer Service Jobs in Rio Rancho, NM (NOW HIRING)

Best Buy

Retail Sales Specialist - Verizon

Albuquerque, NM · On-site

$30/hr

  • Retirement

  • PTO

As a Retail Sales Specialist representing Verizon at our Best Buy store, you'll provide shoppers ... customer service, sales or related fields What's in it for you We're committed to helping our ...

Cricket Wireless

Sales Advocate FT (30670)

Albuquerque, NM · On-site

$13.50 - $14.50/mo

One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required * Management experience is not ...

previous pagenext page

Showing results 21-40

All JobsVerizon Customer Service JobsVerizon Customer Service Jobs in Rio Rancho, NM

Verizon Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do verizon customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for verizon customer service in Rio Rancho, NM is $17.79, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Verizon Customer Service vs Verizon Retail Sales Associate?

AspectVerizon Customer ServiceVerizon Retail Sales Associate
Primary RoleAssist customers with service issues, billing, and technical supportSell Verizon products, promote plans, and assist customers in-store
Work EnvironmentCall centers, customer support centers, remoteRetail stores, in-person customer interactions
Required SkillsCommunication, problem-solving, technical knowledgeSales skills, product knowledge, customer service
CertificationsNone specific, technical knowledge helpfulNone required, sales experience beneficial

While both roles involve customer interaction within Verizon, Verizon Customer Service focuses on resolving service issues and technical support remotely, whereas Verizon Retail Sales Associates work directly in stores selling products and plans. Understanding these differences helps job seekers find the right fit based on their skills and preferences.

Does Verizon Customer Service offer remote customer service jobs?

Verizon Customer Service offers remote customer service positions that typically involve handling customer inquiries via phone, chat, or email. These roles often require good communication skills, a quiet work environment, and sometimes specific technical or customer service certifications. Remote jobs may have flexible schedules and require familiarity with customer management tools.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service representative?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center telephony, and Verizon's product suite is typically required. Patience, active listening, and a customer-focused attitude help representatives excel in resolving customer inquiries and concerns. These skills are crucial for maintaining customer satisfaction, loyalty, and positive brand reputation in a competitive telecom environment.

Does Verizon Customer Service allow work from home?

Verizon Customer Service positions often offer remote work options, especially for roles involving phone support and online communication. Candidates typically need a reliable internet connection, a quiet workspace, and may undergo training remotely. Availability of work-from-home arrangements can vary by location and specific job requirements.

What are some common challenges faced by Verizon Customer Service representatives, and how are they supported in overcoming them?

Verizon Customer Service representatives often handle a high volume of inquiries, ranging from billing questions to technical troubleshooting. One common challenge is managing complex customer issues while maintaining a positive and efficient interaction. To support representatives, Verizon provides comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Team leads and supervisors are available to assist with escalated situations, and there are clear escalation procedures to help resolve particularly difficult cases. This supportive environment helps representatives deliver excellent service and grow their problem-solving skills.
What are popular job titles related to Verizon Customer Service jobs in Rio Rancho, NM? For Verizon Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Verizon Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Verizon Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Verizon Customer Service jobs? Cities near Rio Rancho, NM with the most Verizon Customer Service job openings:
Verizon Customer Service jobs near you
Infographic showing various Verizon Customer Service job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,997 per year, or $17.8 per hour.

Retail Sales Specialist - Verizon

Best Buy

Albuquerque, NM • On-site

$30/hr

Full-time, Part-time

Retirement, PTO

Re-posted 20 days ago

Best Buy rating

6.9

Company rating: 6.9 out of 10

Based on 1,779 frontline employees who took The Breakroom Quiz

14th of 30 rated technology retailers

Job description

As a Retail Sales Specialist representing Verizon at our Best Buy store, you’ll provide shoppers with personalized solutions that meet their mobile needs while driving sales and fueling your success. In this role, you’ll lean into your people skills and passion for technology to create unforgettable customer experiences. We’ll provide ongoing training and self-guided learning, so you’re always ready to showcase the latest Verizon products and services.
In addition to your hourly base pay, you'll receive performance bonuses for processing qualifying activated devices. You can earn up to $30 for new mobile line activations and up to $10 for mobile line upgrades and peripheral devices (e.g., tablets, watches).
What you’ll do
  • Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences
  • Use available tools to stay current on promotional initiatives and help drive profitable growth
  • Generate future opportunities by discovering customers’ current and long-term tech needs
  • Embrace our learning culture to continuously improve existing skills while acquiring new ones
  • Maintain specified department merchandising and organization
Basic qualifications
  • Must be at least 18 years old
  • Ability to work successfully as part of a team
Preferred qualifications
  • 3 months of experience working in customer service, sales or related fields
What’s in it for you
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
  • $30 qualified new line activation bonus
  • $10 qualified upgrade and tablet activation bonus
  • Competitive pay
  • Great employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

What Best Buy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

BEST BUY logo

About BEST BUY

Sourced by ZipRecruiter

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life -- in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Richfield, MN, US

Year founded

1966

View All BEST BUY Jobs

Apply