Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and ...
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Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and ...
Villa Rica, GA · On-site
LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call ...
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Villa Rica, GA · On-site
LOCATION:ON-SITE IN WI POSITION CONTINGENT UPON AWARD OF CONTRACT Position Summary The Call Center Trainer delivers training Programs for new hire and existing employees in a customer service call ...
Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to ...
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SUMMARY: Responsibilities include interacting with providers to obtain compliance information, coordination of inspections. Other duties include filing, mailing, faxing, emailing, responding to ...
Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
Villa Rica, GA · On-site
SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...
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Villa Rica, GA · On-site
SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service ...
Villa Rica, GA · On-site
LOCATION - ON-SITE Villa Rica- Ga SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL ...
New
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Villa Rica, GA · On-site
LOCATION - ON-SITE Villa Rica- Ga SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call center operation during shift. ESSENTIAL ...
New
Position contingent upon award of contract. POSITION LOCATION IS IN THE STATE OF WISCONSION SUMMARY Responsible for the development, management, and performance of the Wisconsin transportation ...
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Position contingent upon award of contract. POSITION LOCATION IS IN THE STATE OF WISCONSION SUMMARY Responsible for the development, management, and performance of the Wisconsin transportation ...
Villa Rica, GA · On-site
SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and ...
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Villa Rica, GA · On-site
SUMMARY: The Claims Team Lead is responsible for the reconciliation of the provider's reimbursement request forms. In addition, he/she will be responsible for maintaining all departmental filing and ...
LOCATION - MADISON, WI POSITION CONTINGENT UPON CONTRACT AWARD SUMMARY: The Public Transit Coordinator (PT Coordinator) is responsible for managing the functions of Public Transit transportation for ...
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LOCATION - MADISON, WI POSITION CONTINGENT UPON CONTRACT AWARD SUMMARY: The Public Transit Coordinator (PT Coordinator) is responsible for managing the functions of Public Transit transportation for ...
Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
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Villa Rica, GA · On-site
SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL ...
Villa Rica, GA · On-site
SUMMARY: Drives NET vehicle to transport eligible Medicaid members to and from appointments. Immediately hiring!!! Location: Routes Primarily Ran in North Fulton (Roswell and Alpharetta) ESSENTIAL ...
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Villa Rica, GA · On-site
SUMMARY: Drives NET vehicle to transport eligible Medicaid members to and from appointments. Immediately hiring!!! Location: Routes Primarily Ran in North Fulton (Roswell and Alpharetta) ESSENTIAL ...
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Coordinate department activities and special projects. Supervise staff in accordance with company policies and ...
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LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Coordinate department activities and special projects. Supervise staff in accordance with company policies and ...
Villa Rica, GA · On-site
Position Summary The HR Generalist provides comprehensive support across a variety of human resources functions within the assigned location(s). Reporting to the HR Director this role serves as a ...
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Villa Rica, GA · On-site
Position Summary The HR Generalist provides comprehensive support across a variety of human resources functions within the assigned location(s). Reporting to the HR Director this role serves as a ...
$13 - $17.50/hr
Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...
$13 - $17.50/hr
Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...
Villa Rica, GA · On-site
SUMMARY: The Fleet/Quick Response Vehicle (QRV) Supervisor oversees the dispatch and drivers of Quick Response Vehicles (QRV) under policies and procedures. Monitor and coordinate MCA / VIP member ...
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Villa Rica, GA · On-site
SUMMARY: The Fleet/Quick Response Vehicle (QRV) Supervisor oversees the dispatch and drivers of Quick Response Vehicles (QRV) under policies and procedures. Monitor and coordinate MCA / VIP member ...
Villa Rica, GA · On-site
LOCATION: ON-SITE in the State of Wisconsin POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY:Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and ...
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Villa Rica, GA · On-site
LOCATION: ON-SITE in the State of Wisconsin POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY:Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and ...
Villa Rica, GA · On-site
Medicaid Transportation Driver Drives NET vehicle to transport eligible Medicaid members to and from appointments. Immediately hiring!!! Location: Routes Primarily Ran in North Fulton (Roswell and ...
Villa Rica, GA · On-site
Medicaid Transportation Driver Drives NET vehicle to transport eligible Medicaid members to and from appointments. Immediately hiring!!! Location: Routes Primarily Ran in North Fulton (Roswell and ...
Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project ...
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Villa Rica, GA · On-site
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project ...
LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call ...
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LOCATION:ON-SITE IN MADISON, WI POSITION CONTINGENT UPON AWARD OF CONTRACT SUMMARY: Assist the Supervisor in the call center operation in accordance with policies and procedures. Ensure smooth call ...
| Aspect | Verida | Data Analyst |
|---|---|---|
| Required Credentials | Blockchain, decentralized data management certifications | Statistics, data analysis, and visualization certifications |
| Work Environment | Blockchain projects, decentralized platforms | Corporate, finance, or tech companies analyzing data |
| Industry Usage | Emerging blockchain and decentralized data sectors | Finance, marketing, healthcare, and tech industries |
| Common Search/Comparison | Yes | Yes |
Verida focuses on decentralized data management within blockchain environments, requiring blockchain-related certifications. Data Analysts work primarily with data interpretation and visualization in various industries. While both roles involve data, Verida professionals specialize in blockchain data solutions, whereas Data Analysts focus on analyzing structured data for business insights.
5.0
Based on 11 frontline employees who took The Breakroom Quiz
LOCATION:ON-SITE IN MADISON, WI
POSITION CONTINGENT UPON AWARD OF CONTRACT
SUMMARY: To supervise operations in the Dispatch department which facilitates the maximization of resources (human and automated) to achieve customer satisfaction, productivity, schedule adherence and economic goals. Plan and develop strategies and procedures to improve the operating quality and efficiency of the department.
ESSENTIAL FUNCTIONS
· Performs all necessary supervisory functions within the Dispatch department to manage the personnel effectively and efficiently.
· Thorough knowledge of the various state contracts especially as it pertains to trip dispatching, routing, call handling, and rates related to trip disbursement.
· Communicates areas of accountability and performance expected of personnel. Conducts employee performance reviews and ensures staff performance targets are met on a daily, weekly, and monthly basis. Reviews ongoing performance results to targets. Takes immediate corrective measures and escalates as needed.
· Approves, implements, and manages staffing schedules provided by WFM. At times may need to tweak scheduling temporarily to maximize performance.
· Provides regular monitoring and review of all work types (calls, work requests, tickets, etc.) to ensure that contractual and organizational quality standards are met. Responsible for meeting departmental productivity and quality goals
· Holds regular staff meetings to communicate business objectives.
· Executes contingency plans as needed; escalates and directs activities during systems failures, outages, disasters, etc. Identifies potential problems, troubleshoots, and escalates issues to local and network management; participates in post-mortem analysis of system/program malfunctions providing input for future process improvements.
· Identifies additional training needs, plan training sessions, and track performance improvement.
· Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
· Always projects a favorable image of the company to promote its goals and objectives.
· Evaluates departmental processes. Recommends and coordinates needed changes based on process analysis.
· Conducts interviews, hires new staff, performing terminations where necessary, and provides employee orientation.
· Coaches and provides career development advice to staff.
· Serves on committees and teams as a department representative and occasionally performs other duties as assigned.
· Complete HR paperwork as needed.
QUALIFICATIONS Required
· Prior Call Center leadership experience
· Knowledge of call center systems (Telephony, Call Routing, Ticket/Case Management, Workforce Management, etc.)
· Basic reading, writing, and arithmetic skills required.
· Excellent interpersonal, communication, and leadership skills
· Knowledge of creative educational and training techniques
· Mastery of basic computer navigation
· Ability to assess individual and departmental needs and execute effective strategies to address those needs.
· Strong organizational skills, including time management and documentation.
MINIMUM QUALIFICATIONS
· Associate Degree +2 or more years of Transportation/Dispatch management experience in a Call Center environment
· Experience with GPS tracking systems
· Proficiency with the Microsoft Office products suite
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