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Veracity Research Co Llc Jobs (NOW HIRING)

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies. HOSPITALCANVASS.COM, serves the insurance industry as a leading national ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

Veracity Research Co. Investigations (VRC), is one of the nation's leading and most experienced investigation companies. HOSPITALCANVASS.COM, serves the insurance industry as a leading national ...

Blue & Co.

Audit Manager

Carmel, IN · On-site

$98K - $129K/yr

Blue & Co., LLC is a dynamic and innovative professional services firm providing growth-committed ... Sometimes you will have to research it. Other times you will need to seek guidance from other ...

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Veracity Research Co Llc information

What is Veracity Research Co LLC?

Veracity Research Co LLC (VRC) is a private investigation firm that specializes in insurance defense investigations. Their services include surveillance, claims investigations, background checks, and fraud detection for insurance companies, self-insured corporations, and third-party administrators. VRC aims to provide accurate and objective information to help clients make informed decisions about claims and potential fraud cases. Their team of licensed investigators uses a variety of techniques and technologies to gather evidence while ensuring compliance with legal and ethical standards.

What types of investigations might I be assigned to as an investigator at Veracity Research Co LLC, and how does the team typically support new hires?

As an investigator at Veracity Research Co LLC, you may be assigned to a variety of cases including insurance fraud, workers' compensation claims, liability investigations, and background checks. New hires usually receive comprehensive training and are paired with experienced mentors to help them adapt to the role's fieldwork demands and reporting standards. The team structure emphasizes collaboration, with regular check-ins and peer support to address challenges such as managing unpredictable hours or complex surveillance operations. This environment ensures that investigators can develop their skills while maintaining high-quality results for clients.

What are the key skills and qualifications needed to thrive as an investigator at Veracity Research Co LLC, and why are they important?

To thrive as an investigator at Veracity Research Co LLC, you generally need strong observational skills, attention to detail, and a background in criminal justice or related fields. Familiarity with surveillance equipment, video recording devices, and reporting software is typically required, along with a valid driver's license. Excellent written and verbal communication, discretion, and problem-solving abilities are standout soft skills in this role. These skills are crucial for gathering accurate information, maintaining confidentiality, and producing thorough investigative reports for clients.

What is the difference between Veracity Research Co Llc vs Private Investigator?

AspectVeracity Research Co LlcPrivate Investigator
CredentialsVaries by case, often requires licensing or certification depending on jurisdictionTypically requires licensing, background checks, and sometimes specific certifications
Work EnvironmentOffice-based investigations, fieldwork, surveillanceFieldwork primarily, surveillance, interviews, and report writing
Industry UsageLegal, insurance, corporate investigationsLegal cases, background checks, surveillance

Veracity Research Co Llc and Private Investigators both operate within investigative services, often overlapping in surveillance and background checks. While Veracity Research Co Llc may focus on legal and insurance investigations, private investigators generally handle a broader range of personal and legal cases. Both roles require licensing and involve fieldwork, but Veracity Research Co Llc may also have more office-based tasks depending on the case.

What cities are hiring for Veracity Research Co Llc jobs?

Cities with the most Veracity Research Co Llc job openings:

What states have the most Veracity Research Co Llc jobs?

States with the most job openings for Veracity Research Co Llc jobs include:

What job categories do people searching Veracity Research Co Llc jobs look for?

The top searched job categories for Veracity Research Co Llc jobs are:

Veracity Research Co Llc jobs near you
Infographic showing various Veracity Research Co Llc job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution.

Call Center Representative

VRC Investigations

Denton, TX

$16 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.COM division. Veracity Research Co. Investigations (VRC), is one of the nation’s leading and most experienced investigation companies.
HOSPITALCANVASS.COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker’s compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX.

The successful candidate will have related experience in one or more of the follow areas:
  • Nationwide high-volume call center experience
  • Nationwide collections experience
  • Experience meeting deadlines
Core Duties amp; Responsibilities:
  • Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
  • Make 120 – 150 calls a day
  • Set up files for processing by facilities located within a provided geographical range
  • Meet departmental goals for outbound calls
  • Document all call information according to standard operating procedures
  • Track and report all information received
  • Format and edit canvass reports
  • Assist in ensuring canvasses are completed by deadlines
  • Assist other team members in daily functions.
Applicants must meet the following requirements:
  • Nationwide high call volume experience (1 year or more required)
  • Nationwide collections experience (1 year or more required)
  • Upbeat, positive demeanor with an attitude for success
  • Meet individual and team performance standards while maintaining good attendance and dependability
  • Show courtesy and professionalism on all calls to ensure a positive experience
  • Be highly motivated and possess the ability to work under little supervision
  • Demonstrate ability to effectively manage time, and understand directives
  • Excellent written and verbal communication skills
  • Ability to read, decipher and summarize information quickly
  • Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
  • Must pass a drug test and pre-employment testing
  • Upon hiring you must proficiently learn and utilize all electronic tools as required within the scope of this position to include the company's IMS case tracking system

Benefits:
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.

Compensation:
VRC employees are paid on a bi-weekly basis at an hourly wage of $16 to $17 an hour, commensurate with experience.
For more information and to apply online, please visit our web site located at www.vrcinvestigations.com

Apply