Venue Jobs in Indiana (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The General Manager is responsible for the overall leadership, management, and operational performance of Riverview Health Arena. This position oversees venue operations, event booking, event execution, facilities, guest experience, security, housekeeping, finance, and employee leadership. The General Manager is accountable for the venue's financial performance, client satisfaction, operational excellence, and overall guest experience. This position serves as the senior leader for the facility and builds strong relationships with clients, community partners, vendors, ownership, and other key stakeholders.

This role pays an annual salary of $110,000 - $120,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 4, 2026.

• Provide overall leadership and strategic direction for the arena and venue management operations.
• Responsible for booking events and ensuring all events are properly contracted.
• Oversee the planning and execution of concerts, sporting events, family shows, community events, and other programs.
• Lead department heads and managers, establishing clear goals, expectations, and accountability.
• Oversee the venue's operating budget, P&L, forecasting, and financial performance.
• Identify opportunities to increase revenue, improve profitability, and control operating costs.
• Ensure the venue is properly staffed, maintained, secured, clean, and event-ready.
• Provide executive oversight of event operations and ensure client and contractual expectations are met.
• Oversee facility operations, preventative maintenance, capital projects, and long-term facility planning.
• Establish and maintain high standards for guest experience, service, cleanliness, and venue presentation.
• Oversee venue safety, security, emergency preparedness, and regulatory compliance.
• Partner with People & Culture on recruiting, employee relations, performance management, engagement, and development.
• Build and maintain strong relationships with clients, promoters, event organizers, community partners, vendors, and ownership.
• Partner with Sales and Marketing to maximize venue utilization, revenue, and business development opportunities.
• Review operational and financial performance and implement strategies for continuous improvement.
• Represent Oak View Group and the venue professionally within the community and industry.
• Perform other duties as assigned.

• Bachelor's degree in Business, Hospitality, Sports Management, or a related field, or equivalent experience.
• 5-7+ years of progressive management experience in venue management, sports, entertainment, hospitality, or similar operations.
• Minimum of 3 years managing managers or department heads.
• Demonstrated experience managing complex, multi-department operations.
• Strong P&L, budgeting, forecasting, and financial management experience.
• Strong leadership, communication, client relations, and problem-solving skills.
• Previous General Manager or Assistant General Manager experience at an arena, stadium, convention center, or similar venue.
• Experience with professional sports, collegiate athletics, concerts, or touring entertainment.
• Experience with venue openings, transitions, renovations, or operational turnarounds.
• Strong understanding of venue and event operations.
• Strong financial and business acumen.
• Ability to lead through managers and department heads.
• Excellent client and stakeholder relationship skills.
• Strong decision-making and problem-solving abilities.
• Excellent communication and organizational skills.
• High level of professionalism, integrity, and accountability.
• Ability to walk throughout the arena and stand for extended periods.
• Ability to access all areas of the facility.
• Ability to work indoors and outdoors as required.
• Ability to work evenings, weekends, holidays, and extended hours based on the event schedule.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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