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Venue Operations Manager Jobs (NOW HIRING)

Pinnacle Live

HR Director, Venue Operations

Dallas, TX

$150K - $175K/yr

Own employee relations case management, investigations, and performance management at the venue ... Partner with Operations and Risk on workplace safety, injury reporting, workers' compensation ...

Pinnacle Live

HR Director, Venue Operations

Dallas, TX · On-site +1

$150K - $175K/yr

Own employee relations case management, investigations, and performance management at the venue ... Partner with Operations and Risk on workplace safety, injury reporting, workers' compensation ...

AEG

Venue Services Manager

Las Vegas, NV · On-site

Overseeing FOH Venue Operations, Signage & Wayfinding, and Guest Services programs this role manages multiple vendors and collaborates with cross-functional departments to create a high performing ...

Hennepin Arts

Chief Venue Officer

Minneapolis, MN · On-site

$200K - $210K/yr

... managing and enhancing the efficiency and strategic alignment of operations to bolster the ... Oversee venue operation budgets and resource allocation to support the achievement of both short ...

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Venue Operations Manager information

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How much do venue operations manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for venue operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a venue operations manager?

Venue Operations Managers are responsible for overseeing the daily operations of event venues such as stadiums, theaters, or conference centers. Their duties typically include managing staff, coordinating event logistics, ensuring safety and compliance, and maintaining the facility. They work closely with event organizers, vendors, and security teams to ensure events run smoothly. Strong organizational, leadership, and problem-solving skills are essential for this role.

What skills and qualifications are needed to thrive as a venue operations manager?

To thrive as a Venue Operations Manager, you need strong organizational abilities, leadership skills, and experience in facility management, often supported by a degree in hospitality, business, or a related field. Familiarity with venue management software, scheduling systems, and compliance with health and safety regulations is typically required. Excellent problem-solving, communication, and customer service skills help you effectively lead teams and ensure smooth event execution. These competencies are crucial for maintaining operational efficiency, guest satisfaction, and the overall success of venue events.

What are common challenges a venue operations manager faces during large-scale events, and how can they address them?

Venue Operations Managers often encounter challenges such as coordinating multiple vendors, ensuring smooth crowd flow, and responding to unforeseen issues like technical malfunctions or safety concerns during large-scale events. Effective communication, detailed pre-event planning, and having contingency protocols in place are key strategies for managing these challenges. Building strong relationships with staff and vendors, conducting thorough walkthroughs, and maintaining flexibility help ensure events run smoothly and safely for all attendees.

What is the difference between Venue Operations Manager vs Event Coordinator?

AspectVenue Operations ManagerEvent Coordinator
Primary FocusOversees daily venue operations, maintenance, staff management, and safety protocolsPlans, organizes, and executes specific events at the venue
CredentialsExperience in facility management, certifications in safety or operationsEvent planning experience, certifications in event management or hospitality
Work EnvironmentVenue management offices, operational areas, staff supervisionEvent sites, client meetings, vendor coordination
Industry UsageHotels, stadiums, convention centers, entertainment venuesWeddings, conferences, festivals, corporate events

The Venue Operations Manager focuses on the overall management and safety of the venue, ensuring smooth daily operations. In contrast, the Event Coordinator handles the planning and execution of individual events within the venue. Both roles require strong organizational skills, but their responsibilities and daily tasks differ significantly.

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Cities with the most Venue Operations Manager job openings:

What are the most commonly searched types of Venue Operations jobs?

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States with the most job openings for Venue Operations Manager jobs include:

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Venue Operations Manager jobs near you
Infographic showing various Venue Operations Manager job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Sales Operations Manager

Charlotte, NC • On-site

Amber Hospitality Group LLC
See more jobs at Amber Hospitality Group LLCexternal

$75K - $85K/yr

Other

PTO

Posted 24 days ago

Job description

Position Overview

Sales Operations Manager – Charlotte, NC Amber Hospitality Group | The Yorkmont

Amber Hospitality Group operates two wedding and special event venues: The Yorkmont in Charlotte, North Carolina, and The Legacy in St. Augustine, Florida. With nearly 10 years in business and approximately 2,000 successful weddings, we are recognized for luxury client experiences, exceptional service, and flawless event execution. We are seeking an experienced Sales Operations Manager for our Charlotte location to partner closely with executive leadership to drive venue sales, oversee daily operations, develop high-performing teams, and deliver an exceptional white-glove client experience from the first inquiry through wedding day execution.

  • Location: Charlotte, NC (Onsite)
  • Employment Type: Full-Time
  • Reports To: Owner / Chief Executive Officer
  • Schedule: 8:30 AM – 5:30 PM or 9:00 AM – 6:00 PM (Primarily business hours; occasional evening or weekend support required)
  • Travel: 5% - 10% travel required (occasional travel between locations or company events)
  • Compensation: $75,000 – $85,000 Base + Commission (DOE)
  • Benefits: PTO and Holiday Pay
What You'll Do
  • Sales Leadership & Business Development: Lead the client journey from initial inquiry through executed contract.
  • Conduct exceptional in-person and virtual venue tours, qualifying prospective clients based on budget, guest count, vision, and venue fit.
  • Present pricing, packages, enhancements, and premium dates with confidence.
  • Execute strategic follow-ups to maximize inquiry-to-booking conversion and meet or exceed revenue goals.
  • Maintain accurate sales forecasts, booking pace projections, and identify upselling opportunities.
  • Team Leadership & Performance: Coach, lead, and develop a high-performing venue team focused on accountability and continuous improvement.
  • Assign daily priorities, monitor operational/sales activities, and hold team members accountable to high service standards.
  • Conduct regular performance conversations and assist with onboarding and training new team members.
  • CRM Administration & Sales Reporting: Maintain immaculate CRM records, sales pipelines, contracts, and client communications.
  • Track key performance indicators (KPIs) including lead response time, conversion rates, booking pace, and average booking value.
  • Analyze business trends and prepare recurring sales and operational reports for leadership.
  • Client Experience & Operations: Deliver an unmatched luxury client experience, responding to inquiries with urgency, professionalism, and warmth.
  • Continuously evaluate operational workflows, develop standard operating procedures (SOPs), and leverage CRM, AI tools (e.g., ChatGPT, Copilot), and project management software to drive efficiency.
  • Collaborate seamlessly with planning, marketing, and venue operations teams.
What We're Looking For Required Qualifications
  • Education: Bachelor's degree in Business Administration, Hospitality Management, Sales, Marketing, or equivalent experience.
  • Experience: 5+ years of venue operations, hospitality management, luxury events, or client service leadership.
  • Experience: 2–4 years of consultative sales experience within hospitality, weddings, or luxury services.
  • Experience: 2+ years of closing high-value customer-facing sales.
  • Experience: 2+ years of supervisory or management experience leading teams.
  • Technical Skills: Proficiency in CRM platforms, Google Workspace, Microsoft Office, and working knowledge of AI tools (ChatGPT, Microsoft Copilot) and project management software.
  • Soft Skills: Exceptional communication, organization, problem-solving, and leadership abilities. Adaptable and comfortable thriving in a fast-paced environment.
Preferred Qualifications
  • Experience selling weddings or events valued at $20,000+.
  • Background leading operations within a luxury wedding venue or growing small business.
  • Demonstrated track record of optimizing workflows and leveraging AI tools to improve productivity.

Equal Opportunity Employer Amber Hospitality Group is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Pay Range

USD $75,000.00 - USD $85,000.00 /Yr.

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