Vendor Program Manager Jobs in Orem, UT (NOW HIRING)

Department

Sales - Business Development

Reports To

General Manager

Direct Reports

12 people - Outside Sales Representatives and Inside Sales Managers

The Business Line Manager is a senior leadership role responsible for driving sales and strategic direction of the Industrial and Municipal process pump business. This role leads revenue growth across both sectors and serves as the primary liaison for all manufacturer and vendor relationships, developing joint strategic plans that support mutual growth for the company and its represented brands.

Sales Team Leadership & Management

• Recruit, hire, train, coach, and manage the performance of all direct reports, including establishing sales targets, territory coverage, and account assignment strategies.
• Conduct regular one-on-ones, ride-along, and performance reviews;
• Build a culture of accountability, technical competency, and customer-focus across the team.
• Forecast sales, track pipeline activity, and report results to executive leadership on a regular cadence.

Business Development - Industrial & Municipal

• Develop and execute annual sales and growth strategies for the pump business in partnership with executive leadership, supporting company objectives.
• Analyze market trends, competitive activity, opportunities, and customer needs within the mining, industrial, and municipal water/wastewater sectors.
• Partner with operations, engineering, and inventory teams to ensure the business can deliver on growth commitments made to customers and vendors.
• Present sales performance, business line strategy, and vendor partnership updates to executive leadership.
• Direct the Industrial sales team in pursuing mining and general industrial accounts, aligning territory and account strategy with market opportunity.
• Direct the Municipal sales team (water and wastewater), ensuring coverage of municipal bid cycles, engineering specifications, and end-user relationships.

Vendor & Manufacturer Relationship Management

• Serve as the primary liaison for all represented manufacturers, including ITT Goulds, Xylem, Viking Pump, and Warren Rupp, maintaining consistent communication and proactively resolving issues.
• Develop and execute joint strategic growth plans with each vendor, identifying shared targets, market initiatives, and resource needs.
• Coordinate vendor training, product launches, pricing programs, and co-op marketing efforts with the internal sales team.
• Track and report business line performance against vendor goals; represent the company at vendor business reviews, conferences, and planning meetings.
• Negotiate distribution terms, stocking programs, and special pricing agreements with manufacturer partners.

Service & Repair Collaboration

• • Work directly with the Shop Manager to ensure customer and vendor commitments are aligned with operational capabilities and proactively flag conflicts to leadership.
  • Serve as the liaison between the sales team and the shop on urgent repairs, field service needs, and escalated customer issues.

• Bachelor's degree in Business, Engineering, or a related field, or equivalent industry experience.
• 7+ years of progressive sales experience in industrial distribution, process pumps, or related capital equipment.
• Proven track record of building and leading high-performing outside sales teams.
• Demonstrated experience managing manufacturer/vendor relationships, ideally with major process pump brands.
• Working knowledge of process pumps and applications across mining, general industrial, and/or municipal water/wastewater markets.
• Strong negotiation, relationship-management, and strategic planning skills.
• Willingness and ability to travel for customer visits, vendor meetings, and industry events.
• Must be able to successfully pass a background check and drug test.
• Must have a valid driver's license and a clean driving history.

1. This role requires you to work on-site at our office in Sale Lake City / UT, United States (US). 

C.H. Spencer LLC is part of the Atlas Copco group and our vision is to become and remain First in Mind-First in Choice of our customers and other stakeholders. At C.H. Spencer, we are driven by our core values of Quality, Service, and Integrity. We live by our Cultural Behaviors - Accountability, Curiosity, Respect, Collaboration, and Experimentation. Some of the benefits we offer are:

• Health, Dental, Vision, and Life Insurance
• 401(K) Company match (up to 3%) plus 3% auto contribution
• Competitive salary (exempt)
• Variable compensation (Bonus)
• PTO (15 days of vacation, 12 paid holidays, and up to 5 days of sick leave)
• Voluntary Insurances (Pet, Accident, Critical Illness, Legal, etc.)
• Employee Assistance Program
• Wellness Programs