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Vector Security Jobs in Reston, VA (NOW HIRING)

Vector Security

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Data Support Representative! We ...

Vector Security

Manager, Service Projects

Gainesville, VA · On-site +1

$89K/yr

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Project Manager! We offer ...

Vector Security

Sr. Technical Services Rep

Gainesville, VA · On-site

$48K - $77K/yr

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as our new Senior Technical Services ...

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All JobsVector Security JobsVector Security Jobs in Reston, VA

Vector Security information

See Reston, VA salary details

$13

$19

$25

How much do vector security jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for vector security in Reston, VA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $20.00 per hour, depending on experience, location, and employer.

What is Vector Security?

Vector Security is a company that specializes in providing security solutions for both residential and business customers. Their services include alarm systems, video surveillance, access control, fire and carbon monoxide detection, and smart home automation. They also offer 24/7 professional monitoring to ensure rapid response in the event of an emergency. Vector Security operates across North America and customizes their solutions based on individual client needs.

What are some common challenges faced by Vector Security technicians in the field, and how can they prepare for them?

Vector Security technicians often encounter challenges such as troubleshooting complex alarm or surveillance systems in diverse environments and addressing customer concerns on-site. Weather conditions, tight schedules, and rapidly evolving technology can also add complexity to their daily tasks. Being adaptable, maintaining strong communication with both customers and the support team, and staying up-to-date with the latest product training can help technicians overcome these challenges and deliver excellent service.

What are the key skills and qualifications needed to thrive as a security systems technician at Vector Security, and why are they important?

To thrive as a Security Systems Technician at Vector Security, you need a solid understanding of electronic security systems, wiring, troubleshooting, and typically a high school diploma or equivalent, with some positions requiring industry certifications. Familiarity with alarm panels, CCTV systems, access control software, and certifications like NICET or manufacturer-specific training are highly valued. Attention to detail, strong problem-solving skills, and effective communication help technicians excel in both technical tasks and customer interactions. These skills are crucial for ensuring the reliable installation and maintenance of security systems, directly impacting client safety and satisfaction.

What is the difference between Vector Security vs Security Technician?

AspectVector SecuritySecurity Technician
Required CertificationsAlarm system certifications, security licensesSecurity system certifications, technical training
Work EnvironmentInstallation, monitoring, and maintenance of security systemsInstalling, repairing, and troubleshooting security equipment
Employer & Industry UsageSecurity companies, alarm service providersSecurity service providers, electronics retailers
Common Search & ComparisonYesYes

Vector Security primarily focuses on alarm system installation, monitoring, and security solutions, often involving customer service and system management. Security Technicians are more hands-on, specializing in installing and repairing security hardware. While both roles require technical certifications and work within the security industry, Vector Security roles may include monitoring responsibilities, whereas Security Technicians focus on technical installation and maintenance.

What are popular job titles related to Vector Security jobs in Reston, VA?

For Vector Security jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Vector Security jobs in Reston, VA look for?

The top searched job categories for Vector Security jobs in Reston, VA are:

What cities near Reston, VA are hiring for Vector Security jobs?

Cities near Reston, VA with the most Vector Security job openings:

Vector Security jobs near you
Infographic showing various Vector Security job openings in Reston, VA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,966 per year, or $19.2 per hour.

Data Support Representative

Vector Security

Gainesville, VA • On-site, Remote

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Vector Security rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

16th of 119 rated security

Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Data Support Representative! 

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members

Location: Gainesville, VA (hybrid) or US Remote

The work schedule for this position is Monday, Tuesday, Thursday, Friday, Saturday, 8am - 5pm EST

Summary:

As a Data Support Representative, you will process code changes in a timely fashion, per metrics (within 24 hours, excluding weekends).  Answer inbound customer calls and electronic requests to deliver efficient customer service.

Responsibilities:

  • Process Code Changes:
    • Validating the customer details and authorization to communicate the code changes and assignment.
    • Work directly with an on-site customer representative to initiate a connection sequence in the store.
    • Evaluate the alarm panel data in MASterMind and possess a better understanding of the different panels used by different customer, in order to correctly process the code changes.
    • Processing a minimum of 8 code changes per shift-hour.
  • Answer Inbound Customer Calls:
    • Answering Code Change request calls or general Customer Support calls to provide better customer service.
    • Use InSite to process code changes by referencing existing customer contact list, update them as needed.
  • Monitoring of Code Request Inbox:
    • Receive escalated code change requests from customers and verify customer reference numbers.
    • Update data in customer monitoring software as appropriate.
    • Coordinating with other departments based on the request received and ensuring that they are processed in a timely manner.

Qualifications:

  • High School Education or equivalent
  • 1-2 Years of Experience:
    • Call Center/Data Entry/Customer Service Environment. 
  • Multitasking:
    • Evaluate data, process requests while interacting on the phone.
  • Attention to Detail:
    • Referencing Procedures.
  • Alarm Industry Experience - Preferred:
    • Familiarity with different panel types.
  • Customer Service:
    • Taking calls efficiently and providing a timely customer service response.
  • Communication & Interpersonal Skills:
    • Taking calls efficiently and providing a timely customer service response.

Our Total Rewards package includes (but is not limited to):

  • Competitive Compensation with Incentive Eligibility
  • Medical, dental and vision coverage
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

    About Us:

    Vector Security is a leading provider of intelligent security and managed services solutions serving residential, commercial, and enterprise customers across North America. Through our Residential and Commercial business units, Vector Security delivers smart security, life safety, video, access control, and monitoring solutions. Our Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. For more than 50 years, we have been committed to protecting people, property, and business operations through innovative technology and exceptional service.

    Our Values:

    • Win as a team.
    • Do the right thing.
    • Make a difference every day.
    • Get it done.
    • Think big

    If you share these ideas, we’d love to hear from you!

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

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