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Vector Security Jobs in Reston, VA (NOW HIRING)

Data Support Representative

Gainesville, VA · On-site +1

$16.75 - $21.50/hr

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Data Support Representative! We ...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Service Project Manager! We offer ...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Project Coordinator! We offer ...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as our new Senior Technical Services ...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Senior Contracts Administrator! We ...

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Vector Security information

See Reston, VA salary details

$13

$19

$25

How much do vector security jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for vector security in Reston, VA is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $20.00 per hour, depending on experience, location, and employer.

Is vector a remote job?

Vector Security offers some positions that can be remote, particularly roles in customer support, sales, and administrative functions. However, many security technician and installation roles typically require on-site work. Job availability for remote work depends on the specific position and company policies.

What is Vector Security and what services do they provide?

Vector Security is a company that specializes in providing security solutions for both residential and business customers. Their services include alarm systems, video surveillance, access control, fire and carbon monoxide detection, and smart home automation. They also offer 24/7 professional monitoring to ensure rapid response in the event of an emergency. Vector Security operates across North America and customizes their solutions based on individual client needs.

What are some common challenges faced by Vector Security technicians in the field, and how can they prepare for them?

Vector Security technicians often encounter challenges such as troubleshooting complex alarm or surveillance systems in diverse environments and addressing customer concerns on-site. Weather conditions, tight schedules, and rapidly evolving technology can also add complexity to their daily tasks. Being adaptable, maintaining strong communication with both customers and the support team, and staying up-to-date with the latest product training can help technicians overcome these challenges and deliver excellent service.

Is Vector Security a legit company?

Vector Security is a well-established security company that provides alarm systems, monitoring, and related services. It is a legitimate business with a history of serving residential and commercial clients, and employment opportunities often involve technical skills and certifications in security systems. Job seekers should verify current employment listings and company credentials through official sources.

What kind of company is Vector Security?

Vector Security is a security company that provides electronic security systems, alarm monitoring, and smart home solutions. Employees in security-related roles may work with installation, maintenance, or customer support, often requiring technical skills and certifications. The company operates in the security industry, focusing on protecting residential and commercial properties.

How much does Vector Security pay?

The pay for positions at Vector Security varies depending on the role, experience, and location. Entry-level security technician roles typically start around $15 to $20 per hour, with experienced technicians earning higher wages. Salaries for management or specialized positions can exceed $50,000 annually.

What are the key skills and qualifications needed to thrive as a Security Systems Technician at Vector Security, and why are they important?

To thrive as a Security Systems Technician at Vector Security, you need a solid understanding of electronic security systems, wiring, troubleshooting, and typically a high school diploma or equivalent, with some positions requiring industry certifications. Familiarity with alarm panels, CCTV systems, access control software, and certifications like NICET or manufacturer-specific training are highly valued. Attention to detail, strong problem-solving skills, and effective communication help technicians excel in both technical tasks and customer interactions. These skills are crucial for ensuring the reliable installation and maintenance of security systems, directly impacting client safety and satisfaction.

What is the difference between Vector Security vs Security Technician?

AspectVector SecuritySecurity Technician
Required CertificationsAlarm system certifications, security licensesSecurity system certifications, technical training
Work EnvironmentInstallation, monitoring, and maintenance of security systemsInstalling, repairing, and troubleshooting security equipment
Employer & Industry UsageSecurity companies, alarm service providersSecurity service providers, electronics retailers
Common Search & ComparisonYesYes

Vector Security primarily focuses on alarm system installation, monitoring, and security solutions, often involving customer service and system management. Security Technicians are more hands-on, specializing in installing and repairing security hardware. While both roles require technical certifications and work within the security industry, Vector Security roles may include monitoring responsibilities, whereas Security Technicians focus on technical installation and maintenance.

What are popular job titles related to Vector Security jobs in Reston, VA? For Vector Security jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Vector Security jobs in Reston, VA look for? The top searched job categories for Vector Security jobs in Reston, VA are:
What cities near Reston, VA are hiring for Vector Security jobs? Cities near Reston, VA with the most Vector Security job openings:
Infographic showing various Vector Security job openings in Reston, VA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $39,966 per year, or $19.2 per hour.
Data Support Representative

Data Support Representative

Vector Security

Gainesville, VA • On-site, Remote

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Vector Security rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

16th of 116 rated security


Job description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Data Support Representative! 

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members

Location: Gainesville, VA (hybrid) or US Remote

The work schedule for this position is Sunday – Thursday, 8am – 5pm EST

Summary:

As a Data Support Representative, you will process code changes in a timely fashion, per metrics (within 24 hours, excluding weekends).  Answer inbound customer calls and electronic requests to deliver efficient customer service.

What You'll Do:

  • Process Code Changes:
    • Validating the customer details and authorization to communicate the code changes and assignment.
    • Work directly with an on-site customer representative to initiate a connection sequence in the store.
    • Evaluate the alarm panel data in MASterMind and possess a better understanding of the different panels used by different customer, in order to correctly process the code changes.
    • Processing a minimum of 8 code changes per shift-hour.
  • Answer Inbound Customer Calls:
    • Answering Code Change request calls or general Customer Support calls to provide better customer service.
    • Use InSite to process code changes by referencing existing customer contact list, update them as needed.
  • Monitoring of Code Request Inbox:
    • Receive escalated code change requests from customers and verify customer reference numbers.
    • Update data in customer monitoring software as appropriate.
    • Coordinating with other departments based on the request received and ensuring that they are processed in a timely manner.

What You'll Need:

  • High School Education or equivalent
  • 1-2 Years of Experience:
    • Call Center/Data Entry/Customer Service Environment. 
  • Multitasking:
    • Evaluate data, process requests while interacting on the phone.
  • Attention to Detail:
    • Referencing Procedures.
  • Alarm Industry Experience - Preferred:
    • Familiarity with different panel types.
  • Customer Service:
    • Taking calls efficiently and providing a timely customer service response.
  • Communication & Interpersonal Skills:
    • Taking calls efficiently and providing a timely customer service response.

What You'll Get:

We offer a “Total Rewards” package including:

  • Competitive Compensation with Incentive Eligibility
  • Medical, dental and vision coverage
  • Company paid life and AD&D insurance.
  • Company paid short- and long-term disability.
  • Voluntary benefit products
  • 401k retirement savings plan
  • Flexible Spending Account
  • Paid time off
  • Tuition reimbursement
  • Employee Assistance Program (EAP)

    About Us:

    We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time.

    Our Values:

    • Win as a team.
    • Do the right thing.
    • Make a difference every day.
    • Get it done.
    • Think big

    If you share these ideas, we’d love to hear from you!

    Vector Security is a Drug-Free Workplace

    Vector Security is an Equal Opportunity Employer

    All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.


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