1

Value Merchant Services Jobs in Texas (NOW HIRING)

Prior experience in 'High-Risk' merchant services needed * Prior experience managing a dedicated book of high-value merchants a plus * Underwriting experience is a plus * Proven track record working ...

Prior experience in 'High-Risk' merchant services needed * Prior experience managing a dedicated book of high-value merchants a plus * Underwriting experience is a plus * Proven track record working ...

Prior experience in 'High-Risk' merchant services needed * Prior experience managing a dedicated book of high-value merchants a plus * Underwriting experience is a plus * Proven track record working ...

next page

Showing results 1-20

Value Merchant Services information

See Texas salary details

$18K

$52.5K

$114.8K

How much do value merchant services jobs pay per year?

As of Aug 26, 2026, the average yearly pay for value merchant services in Texas is $52,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,461.00 and $65,957.00 per year, depending on experience, location, and employer.

What is a Value Merchant Services?

A Value Merchant Services job typically involves providing payment processing solutions to businesses, helping them accept credit card and electronic payments. Employees in this role may work in sales, customer support, or account management, assisting clients with setting up merchant accounts and ensuring smooth transaction processing. The job often requires strong communication skills, an understanding of financial transactions, and the ability to build relationships with business owners. Compensation may include salary, commission, or bonuses based on sales performance.

What are some typical challenges faced by professionals working in Value Merchant Services?

Professionals in Value Merchant Services often encounter challenges such as staying updated with rapidly changing payment technologies and industry regulations, as well as addressing unique client needs for various business types. You may also need to manage high volumes of inquiries from merchants, troubleshoot technical issues, and coordinate with other departments like IT or compliance. Balancing customer satisfaction with secure and compliant payment solutions is a key part of the job. However, overcoming these challenges provides valuable experience and supports growth into senior account management or sales leadership positions.

What are the key skills and qualifications needed to thrive in the Value Merchant Services position, and why are they important?

To thrive in a Value Merchant Services role, you need a solid understanding of payment processing systems, merchant account management, and sales strategies, typically supported by relevant business or finance experience. Familiarity with point-of-sale (POS) software, payment gateways, CRM tools, and sometimes industry-standard certifications such as ETA CPP is essential. Strong interpersonal skills, problem-solving abilities, and excellent communication help build lasting client relationships and facilitate smooth onboarding processes. These skills are crucial for ensuring merchants receive optimal payment solutions and ongoing support in a competitive market.

What job categories do people searching Value Merchant Services jobs in Texas look for?

The top searched job categories for Value Merchant Services jobs in Texas are:

What cities in Texas are hiring for Value Merchant Services jobs?

Cities in Texas with the most Value Merchant Services job openings:

Infographic showing various Value Merchant Services job openings in Texas as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $52,461 per year, or $25.2 per hour.

Merchant Services Relationship Manager

Hancock Whitney Corp.

Conroe, TX • On-site

Full-time

Posted 26 days ago


Hancock Whitney Bank rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

94th of 172 rated banks


Job description

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.
JOB FUNCTION / SUMMARY:
The Merchant Services Relationship Manager 1 is the primary liaison for service escalations and Level 2 client support (inquiries and issues that have a potential material financial, compliance, and/or reputational impact to the client and/or company) including coordination of client implementations and projects, operational issue resolution, building of relationships with client contacts, and coordination of client retention activities. This position is also responsible for management, retention, and growth of the assigned portfolio of high-value merchant relationships.
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Serves as primary point of contact for internal and external clients and various departments/divisions to resolve implementation and service issues, comply with customer requests, and respond to client inquiries; new client implementations-related escalations for Merchant Sales, Operations, and banking partners.
  • Manage end-to-end new client implementation process, including new merchant application boarding and quality control, terminal file builds, equipment orders, welcome/activation calls, etc.
  • Assist with maintaining a comprehensive end-to-end new client implementation model.
  • Assist with documenting procedures for application quality assurance, account boarding, equipment ordering, client activations/training, and vendor oversight.
  • Assist with vendor management and oversight of business vendors supporting new client implementations.
  • Assist with maintaining a comprehensive process to effectively manage system enhancement requests and defects for Merchant Services LOB.
  • Provides support in research and resolution of service escalations and inquiries.
  • Serves as the primary point of contact for operational issues for clients in assigned portfolio of high-value relationships with annual merchant services revenue of up to $10,000.
  • Ensures client satisfaction by delivering best-in-class service through effective communication, swift resolution of customer inquiries and requests, sound decision making, and problem solving.
  • Collaborates with clients and internal stakeholders to set priorities that enable the client to achieve their goals and objectives.
  • Develops and maintains relationships with key internal and external stakeholders and client contacts within assigned portfolio.
  • Interface with clients to determine present and future needs and assist with developing solutions.
  • Keeps abreast of new products/services and changes to existing products/services. Maintains comprehensive knowledge of applicable products, services, and company policies and procedures.
  • Identifies additional opportunities to provide new/additional products, services, or other resources to client.
  • Participates in business reviews to learn about clients' strategic direction, as well as gain a good understanding of the products and/or services FIS is offering.
  • Performs all other related duties are assigned as needed.

SUPERVISORY RESPONSIBILITIES:
None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
  • Bachelor's Degree in business or related field or equivalent combination of education and experience is required
  • 2+ years of experience in payment card processing and/or financial industry is required
  • Proven success in customer service/managing customer relationships
  • Excellent communication and presentation skills
  • Excellent organizational and time management skills
  • Self-starter, motived to achieve results with minimal amount of supervision
  • Ability to consistently meet deadlines in a fast-paced environment
  • Requires strong analytical and problem solving skills
  • Requires human relations, negotiation and documentation skills
  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
  • Proficient using Microsoft Office applications (Word and Excel proficiency is required)
  • Ability to travel if required (~10%)

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
  • Ability to work under stress and meet deadlines
  • Ability to operate related equipment to perform the essential job functions
  • Ability to read and interpret a document if required to perform the essential job functions
  • Ability to travel if required to perform the essential job functions
  • Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

What Hancock Whitney Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom