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Va Representative Jobs (NOW HIRING)

Represent veterans in claims for VA benefits, including disability compensation, pension, and dependency and indemnity compensation (DIC). * Prepare, submit, and track claims and appeals, including ...

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Va Representative information

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$24.5K

$44.2K

$77K

How much do va representative jobs pay per year?

As of Jun 8, 2026, the average yearly pay for va representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VA Representative, and why are they important?

To thrive as a VA Representative, you need a thorough understanding of veterans’ benefits, case management, and federal regulations, often backed by experience in social work, counseling, or public administration. Familiarity with VA claims processing systems, relevant databases, and government documentation procedures is typically required. Strong interpersonal communication, empathy, and problem-solving skills help build trust and effectively advocate for veterans. These competencies are essential to accurately guide veterans through complex benefits processes and ensure they receive the support they deserve.

What is the difference between Va Representative vs Claims Specialist?

AspectVa RepresentativeClaims Specialist
Required CredentialsVA certification, customer service skillsClaims processing certification, insurance knowledge
Work EnvironmentVeterans' affairs offices, government agenciesInsurance companies, government agencies
Employer & IndustryVeterans Affairs, governmentInsurance firms, government agencies

While both roles involve working within government or insurance sectors, a Va Representative primarily assists veterans with benefits and claims, whereas a Claims Specialist handles processing and evaluating insurance claims. The roles share similar credentials and work environments but focus on different client needs and services.

What are VA Representatives?

VA Representatives, also known as Veterans Affairs Representatives, are professionals who assist veterans, service members, and their families in understanding and accessing benefits provided by the U.S. Department of Veterans Affairs. They guide individuals through the process of applying for benefits such as health care, education, disability compensation, and pensions. VA Representatives also help with gathering necessary documentation, navigating appeals, and answering questions about eligibility and entitlements. Their goal is to ensure veterans and their families receive the support and resources they have earned through their service.

What are some common challenges faced by VA Representatives when assisting veterans, and how can they be managed?

VA Representatives often encounter challenges such as navigating complex benefit systems, handling sensitive personal information, and addressing the unique needs of every veteran. It can be demanding to keep up with frequent policy changes and ensure that each case receives thorough attention. Building a deep understanding of VA regulations, practicing clear communication, and leveraging available training resources are key to managing these challenges. Collaborating closely with other VA staff and staying organized also helps provide timely and effective support to veterans.
More about Va Representative jobs
What cities are hiring for Va Representative jobs? Cities with the most Va Representative job openings:
What states have the most Va Representative jobs? States with the most job openings for Va Representative jobs include:
Patient Service Representative (730a-4p) - Norton, VA

Patient Service Representative (730a-4p) - Norton, VA

Ballad Health

Norton, VA • On-site

$17.50 - $22.50/hr

Other

Posted 7 days ago


Ballad Health rating

6.5

Company rating: 6.5 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

593rd of 869 rated healthcare providers


Job description

Patient Service Representative (730a-4p) - Norton, VA

Ballad Health Medical Associates | Clerical Support | Full Time

Description

Job Description: Summary: The Patient Service Representative (PSR) greets all patients and visitors in a courteous and friendly manner and registers the patient according to Ballad Health processes. The duties of the PSR may include, but are not limited to: updating and scheduling patient appointments, retrieving daily patient data for appointments and phone calls, maintaining provider(s) schedules, filing charts/medical records, copying charts/forms, pulling charts, purging charts, producing documents for providers to sign, collecting co-pays, performing data entry of office visit charges, performing collections of unpaid balances, coding encounter forms with proper payment distribution CPT & ICD-10 codes, filing and refiling insurance claims, reconciling the charge sheet, counting the cash drawer, preparing bank deposits, balancing credit cards, reviewing and correcting errors on the missing ticket report, performs closing procedures to ensure proper account balance, perform referral and precertification and prepares information for audit purposes.

Requirements: Required – High School diploma or equivalent; previous experience performing data entry and utilizing database. Ability to maintain patient confidentiality/HIPAA. Ability to communicate respectfully/kindly with patients, office staff, nurses, and medical staff Preferred – Knowledge of CPT and ICD-9 codes/billing. Previous experience utilizing Electronic Health Record (EHR) system.

Work Requirements: Shift: Day On Call: No No Travel Required: Local Travel Shift Details: 730a-4p City/State: Norton, VA


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About Ballad Health

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Become a part of the Ballad Health story. Together, we are transforming our region. We're making communities healthier. We're expanding access to critical services in rural areas.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Johnson City, TN, US