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Ux Research Program Manager Jobs (NOW HIRING)

Zoox

UX Research Operations Program Manager

Foster City, CA · On-site

$123K - $147K/yr

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the ...

Aquent

UX Researcher (II)

San Bruno, CA · On-site

$79.92 - $87/hr

Contribute to a holistic research program by planning, designing, and executing strategic and ... Proficiency in Team Management * Expertise in Ethical UX research practices * Strong UX ...

Fortive

Director, UX & Research

Austin, TX

Director of UX & Research Location: Austin, Texas Reports To: Sr. Director of Strategy & Product ... Work in lockstep with Product Management and Engineering leadership to balance aesthetic excellence ...

Element Solutions

UX Researcher

Washington, DC

$145K - $185K/yr

This role applies qualitative and quantitative research methods to generate insights that inform product design and development. The Senior UX Researcher collaborates with designers, product managers ...

INSPYR Solutions

UX Researcher

Redmond, WA · On-site

ABOUT THIS FEATURED OPPORTUNITY The Quantitative UX Researcher will possess expertise in the ... Effectively manage and prioritize research within ambiguous and rapidly changing environments.

ACI Infotech

UI/UX Designer

Atlanta, GA · On-site

Government-specific task management Knowledge, Skills and Ability UX Research & Testing * Ability to share research results quickly and effectively * Ability to perform all research-related tasks ...

INSPYR Solutions

UX Researcher

Redmond, WA · On-site

$45 - $67/hr

Independently manage end-to-end research efforts, including study design, data collection, analysis ... UX field * 2+ years of experience conducting applied UX research on consumer products , with a ...

ACI Infotech

UI/UX Designer

Atlanta, GA · On-site

Government-specific task management Knowledge, Skills and Ability UX Research & Testing * Ability to share research results quickly and effectively * Ability to perform all research-related tasks ...

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$107.5K

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How much do ux research program manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for ux research program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

How does a UX Research Program Manager typically collaborate with cross-functional teams throughout a project lifecycle?

A UX Research Program Manager works closely with designers, product managers, engineers, and other stakeholders to ensure that research insights inform every stage of product development. They facilitate communication between teams, organize and prioritize research initiatives, and help translate findings into actionable recommendations. Regular meetings, workshops, and documentation are key to aligning everyone on research goals and outcomes, making collaboration a central part of this role. This ensures that user perspectives are integrated into strategic decisions and product improvements.

What are the key skills and qualifications needed to thrive as a UX Research Program Manager, and why are they important?

To thrive as a UX Research Program Manager, you need strong expertise in user experience research methodologies, project management, and a background in human-computer interaction or a related field. Familiarity with research tools such as UserTesting, Qualtrics, or Dovetail, and proficiency in project management platforms like Jira or Asana is typically required. Excellent communication, stakeholder management, and organizational skills help you coordinate cross-functional teams and align research with business goals. These competencies are crucial for ensuring impactful research initiatives that drive user-centered product development and organizational success.

What is a UX Research Program Manager?

A UX Research Program Manager is a professional who oversees and coordinates user experience (UX) research initiatives within an organization. They are responsible for developing research strategies, managing research teams, and ensuring that research findings are effectively integrated into product development processes. Their role often involves collaborating with designers, product managers, and engineers to prioritize research projects and align them with business goals. By managing resources, timelines, and stakeholder communication, they help ensure research efforts have a meaningful impact on product decisions.
What cities are hiring for Ux Research Program Manager jobs? Cities with the most Ux Research Program Manager job openings:
Infographic showing various Ux Research Program Manager job openings in the United States as of June 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.

UX Research Operations Program Manager

Zoox

Foster City, CA • On-site

$123K - $147K/yr

Full-time

Medical, Life, PTO

Posted 23 days ago

Job description

We are looking for a Research Operations Program Manager to build and scale the systems that enable UX Research to operate with speed, quality, compliance, and product impact. This role sits at the intersection of research, product, data, legal, operations, IT, and vendor ecosystems.
The right person will be a strong cross-functional operator who can manage complex stakeholder relationships, understand how research moves through the organization, and turn fragmented workflows into durable systems. They will own the operational backbone of research: participant recruitment, vendor programs, research data governance, feedback pipelines, insight systems, and the mechanisms that help research drive product action.
In this role, you will...
1. Research Operations Infrastructure
  • Build and maintain the core systems, workflows, dashboards, documentation, and playbooks that support UX Research at scale.
  • Identify operational gaps across study intake, participant recruiting, data handling, feedback triage, and insight activation.
  • Create repeatable processes that help researchers work faster, more consistently, and with less operational friction.

2. Cross-Functional Program Management
  • Partner closely with Research, Product, Design, Legal, Ops, IT, BizApps, Data, Support, and external vendors.
  • Manage stakeholder alignment, resource coordination, communication of process changes, ownership transitions, and operational risk.
  • Build strong working knowledge of partner team workflows and use that understanding to connect people, systems, and decisions across the organization.

3. Participant Recruitment, Vendor, and Panel Operations
  • Own participant recruitment operations across internal and external participant pools.
  • Manage research vendors, recruitment platforms, fieldwork partners, participant databases, scheduling workflows, and self-service recruiting processes.
  • Improve recruitment speed, quality, reliability, and compliance while ensuring researchers can access the right participants for the right studies.

4. Customer Feedback and Insight Operations
  • Build and manage the systems that convert customer feedback and research findings into structured, visible, and actionable product signals.
  • Support feedback pipelines, dashboards, tagging taxonomies, AI-enabled classification, research repositories, and insight tracking workflows.
  • Help ensure that insights do not remain passive documentation, but are connected to owners, decisions, follow-up actions, or product calls to action.

5. Research Data Governance and Compliance
  • Manage workflows for PII, restricted research data, consent artifacts, NDAs, access control, and data retention.
  • Partner with Legal, Privacy, IT, Security, BizApps, and research stakeholders to ensure research data is handled responsibly.
  • Maintain clear documentation for data ownership, system access, compliance expectations, and operational handoffs.

Qualifications
  • 4+ years of experience in program management, research operations, UX operations, product operations, technical program management, or a related field.
  • Experience managing cross-functional programs across research, product, data, legal, operations, IT, or external vendor teams.
  • Working knowledge of UX Research workflows, including participant recruitment, study operations, data handling, and insight delivery.
  • Experience building scalable processes, tools, dashboards, documentation, or operational systems.
  • Strong stakeholder management, communication, and organizational skills.
  • Sound judgment in handling sensitive data, participant information, privacy, and compliance-related workflows.

Bonus Qualifications
  • Experience working in a UX Research, Human Factors, Product Experience, or Product Research organization.
  • Experience with research vendors, participant panels, research repositories, feedback systems, or insight operations.
  • Familiarity with tools such as Looker, Salesforce Data Cloud, Jira, Confluence, Figma, UserInterviews, Fieldwork, or similar systems.
  • Experience with AI-enabled feedback classification, tagging taxonomies, dashboards, or customer feedback pipelines.
  • Experience in autonomous vehicles, robotics, mobility, AI products, or other complex technical product environments.
  • Ability to "speak research, product, and systems" - connecting researcher needs, product decisions, and operational infrastructure.

$123,000 - $147,000 a year
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We're looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
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Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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