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Ux Research Operations Jobs in Virginia (NOW HIRING)

BetterUp

Principal UX Researcher

Arlington, VA · On-site

$230K - $320K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Build and scale research operations: evaluate and select research tools and vendors, define ... As a Principal UX Researcher, you'll: * Mobilize and align multiple functions to retire low-value ...

Leidos

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

... and operational constraints. * Help build organizational understanding of user research and ... Stay current on UX research, design practices, emerging technologies, and industry trends. * Bring ...

Leidos

Senior UI/UX Designer

Mclean, VA

$92K - $166K/yr

... and operational constraints. * Help build organizational understanding of user research and ... Stay current on UX research, design practices, emerging technologies, and industry trends. * Bring ...

BCC

User Experience Researcher

Fairfax, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview Black Canyon Consulting (BCC) is a hiring for a UX Researcher to lead user research ... In this role, you will conduct user research, perform usability testing, and analyze data to inform ...

BCC

User Experience Researcher

Fairfax, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview Black Canyon Consulting (BCC) is a hiring for a UX Researcher to lead user research ... In this role, you will conduct user research, perform usability testing, and analyze data to inform ...

BCC

User Experience Researcher

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Overview Black Canyon Consulting (BCC) is a hiring for a UX Researcher to lead user research ... In this role, you will conduct user research, perform usability testing, and analyze data to inform ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

This role will set the tone for research across product design, communications, and customer ... Bachelor's degreein human behavior or related field, or equivalentexperience * 4+ years of CX/UX ...

Prysm Technology

UX/UI Designer

Herndon, VA · On-site

User Research & Analysis - Plan and conduct user research activities including interviews ... Minimum 8 years of experience with a Bachelor's degree; or 7 years of experience with a Masters ...

Prysm Technology

UX/UI Designer

Herndon, VA · On-site

User Research Analysis  Plan and conduct user research activities including interviews ... Minimum 8 years of experience with a Bachelor's degree; or 7 years of experience with a Masters ...

Closure Technologies

UI/UX Engineer

Mclean, VA

$95K - $118K/yr

User Research & Analysis * Plan and conduct user research activities including interviews ... Lead UX and UI efforts for complex, high-visibility applications. * Define, maintain, and evolve ...

Prysm Technology

UX/UI Designer

Herndon, VA · On-site

User Research & Analysis Plan and conduct user research activities including interviews, usability ... Create service blueprints and end-to-end experience maps to align cross-functional teams. UI Design ...

Accenture LLP

UX Researcher

Arlington, VA · On-site

$91K - $184K/yr

This role will set the tone for research across product design, communications, and customer ... Bachelor's degree in human behavior or related field, or equivalent experience * 4+ years of CX/UX ...

New

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

$184K/yr

This role will set the tone for research across product design, communications, and customer ... a user's experience intuitive, accessible, and seamless. The Work * Design and lead research ...

Accenture Federal Services

UX Researcher

Arlington, VA · On-site

$91K - $184K/yr

This role will set the tone for research across product design, communications, and customer ... Bachelor's degree in human behavior or related field, or equivalent experience * 4+ years of CX/UX ...

Hyphen Connect Limited

Analyze research findings to inform design and product decisions. * Advocate for user needs ... Experience in the blockchain or DeFi sector is preferred but fintech, finance, consumer application ...

Photon

UX Researcher | Onsite |

Norfolk, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Plan, design, and execute user research studies including usability testing, interviews, surveys ... Work closely with UX/UI designers and product teams to ensure research insights are integrated into ...

Photon

UX Researcher | Onsite |

Norfolk, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Plan, design, and execute user research studies including usability testing, interviews, surveys ... Work closely with UX/UI designers and product teams to ensure research insights are integrated into ...

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All JobsUx Research Operations JobsUx Research Operations Jobs in Virginia

Ux Research Operations information

See Virginia salary details

$38.2K

$93K

$149.7K

How much do ux research operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for ux research operations in Virginia is $93,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $114,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the UX Research Operations position, and why are they important?

To thrive in a UX Research Operations role, you need expertise in research methodologies, project management, and process optimization, often supported by a relevant degree and experience in user research environments. Familiarity with research management tools (such as Asana, Trello, or UserTesting), participant recruitment platforms, and data privacy compliance is highly valued. Strong organizational, interpersonal, and problem-solving skills help facilitate efficient research across distributed teams. These skills are essential for ensuring smooth research workflows, reliable participant management, and effective collaboration between researchers and stakeholders.

What are some common challenges faced in a UX Research Operations role and how are they addressed?

Professionals in UX Research Operations often encounter challenges such as coordinating research studies across multiple teams, maintaining participant databases, and ensuring privacy and compliance in all research activities. To address these, they implement robust project management workflows, utilize specialized tools for participant scheduling and data tracking, and develop clear guidelines for information security. Regular communication with researchers and stakeholders also helps to minimize bottlenecks and maintain research quality. Being proactive and detail-oriented ensures that operational hurdles are managed efficiently, supporting research teams in delivering actionable insights.

What is a UX Research Operations?

A UX Research Operations job focuses on building and optimizing the systems, tools, and processes that enable UX researchers to conduct studies efficiently. This includes managing participant recruitment, research tools, knowledge repositories, compliance, and budgeting. The role helps scale research efforts, ensuring smooth collaboration and high-quality insights for product and design teams.

What are popular job titles related to Ux Research Operations jobs in Virginia?

For Ux Research Operations jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ux Research Operations jobs in Virginia look for?

The top searched job categories for Ux Research Operations jobs in Virginia are:

Ux Research Operations jobs near you
Infographic showing various Ux Research Operations job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,000 per year, or $44.7 per hour.

Principal UX Researcher

BetterUp

Arlington, VA • On-site

$230K - $320K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Let's face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.
We do. We can't cram it all in here, but you'll start noticing it from the first interview.
Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
This makes for a remarkably focused and fulfilling work experience. Frankly, it's not for everyone. But for people with fire in their belly, it's a game-changing, career-defining, soul-lifting move.
Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.
If that sounds exciting-and the job description below feels like a fit-we really should start talking.
We're looking for a Principal UX Researcher, to serve as the most senior researcher on the Product Design team, reporting directly to the VP of Design. This role will define BetterUp's research vision and practice-establishing the methodologies, governance, and strategic frameworks that ensure user insights shape product decisions at every level. You'll partner across Product, PMM, and the Labs behavioral insights team to connect foundational research to business outcomes, while mentoring researchers and design partners across the organization.
What you'll do:
  • Define and evolve BetterUp's UX research practice: establish research methodologies, quality standards, tooling, and governance frameworks that scale across the product organization
  • Drive strategic research that informs company-level product strategy, partnering directly with the VP of Design, Product leadership, and the executive team to identify high-leverage opportunities
  • Lead foundational and generative research programs that uncover unmet user needs, validate market opportunities, and shape multi-quarter product roadmaps
  • Partner cross-functionally with PMM, the Labs behavioral insights team, and Product to synthesize quantitative and qualitative data into actionable insights that influence go-to-market strategy and product direction
  • Represent UX Research as the discipline's voice in executive forums, design reviews, and strategic planning sessions-ensuring research has a seat at the table for critical decisions
  • Build and scale research operations: evaluate and select research tools and vendors, define participant recruitment strategies, establish research repositories, and create self-serve research capabilities for the broader organization
  • Mentor and coach researchers and design partners across the team, raising the bar on research craft and building organizational research fluency
  • Establish governance frameworks and best practices for responsible AI usage in research processes, including AI-augmented analysis, synthesis, and participant experience
  • Key partners: Product Management, Product Marketing (PMM), Labs (Behavioral Insights), Engineering, Data Science

If you have some or all of the following, please apply:
  • 12+ years of experience in UX research, design research, or a closely related field, with 6+ years operating at a senior or staff level of scope and impact
  • Deep expertise across the full spectrum of research methodologies-qualitative and quantitative, generative and evaluative, behavioral and attitudinal
  • Demonstrated track record of leading research that directly shaped product strategy and business outcomes at an organizational level
  • Experience defining and scaling a research practice, including establishing processes, tooling, governance, and research operations
  • Exceptional ability to synthesize complex data from multiple sources into clear, compelling narratives that drive executive-level decision-making
  • Strong cross-functional partnership skills, with experience influencing Product, Engineering, Marketing, and Data Science stakeholders
  • Experience mentoring and developing researchers at various career stages
  • Excellent communication and storytelling skills-you make research accessible, memorable, and actionable for any audience

AI at BetterUp
Our team thrives at the intersection of human expertise and AI capability. As an AI-forward company, adaptation and continuous learning are part of our daily work. We're looking for teammates who are excited to evolve alongside technology - people who experiment boldly, share their discoveries openly, and help define best practices for AI-augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you'll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.
As a Principal UX Researcher, you'll:
  • Mobilize and align multiple functions to retire low-value research practices, scale AI-enabled research workflows, and focus teams on the few moves that create outsized impact. Serve as a trusted advisor to leadership on AI strategy for research, modeling resilience, cultivating change confidence, and positioning BetterUp as an industry pace-setter for continuous reinvention through AI.
  • Shape company-wide AI strategy for research in partnership with executive leadership, ensuring alignment with business objectives
  • Remove institutional barriers to AI adoption in research practices and drive cultural change that embraces continuous reinvention
  • Serve as BetterUp's foremost expert in UX research, with recognized external influence on how AI transforms the research discipline

We encourage all candidates to share examples of how they've used AI tools in their work-whether it's AI-powered analysis platforms, generative research tools, or automated synthesis workflows. We view AI fluency as a complement to craft, not a replacement for it.
Benefits:
At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
  • Access to BetterUp coaching; one for you and one for a friend or family member
  • A competitive compensation plan with opportunity for advancement
  • Medical, dental and vision insurance
  • Flexible paid time off
  • Per year:
    • All federal/statutory holidays observed
    • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
    • 5 Volunteer Days to give back
    • Learning and Development stipend
    • Company wide Summer & Winter breaks
  • Year-round charitable contribution of your choice on behalf of BetterUp
  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don't hesitate to reach out - we encourage everyone interested in joining us to apply.
BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.
New York City and San Francisco: $250,000 - $320,000
Austin and Arlington: $230,000 - $280,000
We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co
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