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Utilization Review Jobs in Connecticut (NOW HIRING)

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Case Manager Psychiatry - RN

New London, CT · On-site

$70 - $90/hr

Ensure compliance with regulatory standards and participate in utilization review. * Provide psychosocial support and referrals for substance abuse and other issues. * Apply evidence-based practices ...

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How much do utilization review jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for utilization review in Connecticut is $40.22, according to ZipRecruiter salary data. Most workers in this role earn between $31.78 and $46.20 per hour, depending on experience, location, and employer.

What is a utilization review?

A Utilization Review (UR) job involves assessing the medical necessity, efficiency, and appropriateness of healthcare services. UR professionals, often nurses or healthcare specialists, review patient records, insurance claims, and treatment plans to ensure they meet industry standards and payer requirements. They work with healthcare providers, insurance companies, and regulatory agencies to optimize care while controlling costs. Their goal is to balance quality patient care with cost-effective resource utilization.

What does a utilization review do?

A typical day in Utilization Review involves reviewing patient medical records, evaluating the necessity and appropriateness of proposed treatments or services, and documenting recommendations based on clinical criteria and insurance policies. Utilization Review specialists often collaborate closely with physicians, nurses, and insurance representatives to gather additional information and clarify cases. While much of the role is desk-based and may include remote work options, it requires regular communication with both clinical and administrative teams. This position offers variety and challenge, as no two cases are exactly alike, and there are often opportunities to advance into supervisory or quality improvement roles within the department.

What are the key skills and qualifications needed to thrive in utilization review?

To thrive in Utilization Review, professionals typically need a background in nursing or healthcare, strong clinical assessment capabilities, and a thorough understanding of medical guidelines and insurance regulations. Familiarity with electronic medical records (EMR) systems and utilization management software, and often certification such as Certified Utilization Review Specialist (CURN), are important. Excellent critical thinking, attention to detail, and strong communication skills enable effective case evaluation and collaboration with healthcare teams. These skills and qualifications ensure objective, accurate decisions that support cost-effective, quality patient care within compliance standards.

How do I get into a utilization review?

To become a utilization review specialist, typically a healthcare or related degree such as nursing, health administration, or social work is required. Certification in case management or utilization review, like the Certified Professional in Healthcare Quality (CPHQ), can enhance job prospects, and strong analytical and communication skills are essential for success in the role.

Is utilization review a stressful job?

Utilization review is a healthcare role that involves evaluating medical necessity and appropriateness of services, often under strict deadlines and documentation requirements. The job can be stressful due to high workload, the need for accuracy, and managing complex cases, but stress levels vary based on work environment and individual coping skills.

What are the most commonly searched types of Utilization Review jobs in Connecticut?

The most popular types of Utilization Review jobs in Connecticut are:

What are popular job titles related to Utilization Review jobs in Connecticut?

For Utilization Review jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Utilization Review jobs in Connecticut look for?

The top searched job categories for Utilization Review jobs in Connecticut are:

What cities in Connecticut are hiring for Utilization Review jobs?

Cities in Connecticut with the most Utilization Review job openings:

Utilization Review jobs near you
Infographic showing various Utilization Review job openings in Connecticut as of August 2026, with employment types broken down into 2% As Needed, 92% Full Time, 4% Part Time, and 2% Temporary. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $83,662 per year, or $40.2 per hour.

Center for Care Coordination-Team Lead Utilization Review Nurse- Full Time

Connecticut Children's

Hartford, CT • On-site

Full-time

Re-posted 3 days ago

Connecticut Children's Medical Center rating

7.8

Company rating: 7.8 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

165th of 1,064 rated hospitals

Job description


The Team Lead for Utilization Review (UR) is responsible for the day-to-day activities and oversight of the UR Nurses, under the guidance and support of the Manager of Case Management and Director of the Center. Provides leadership and direction around scheduling, supervision and daily operations, while looking strategically at how workflow and process improvement can optimize and improve the role of Case Management and patient/family care through the institution. Lead will identify challenges and systems issues that need to be elevated to the Manager and Center Leadership.
Responsibilities
Team Lead-20%:
  • Daily clinical support and supervision of UR nurses.
  • Scheduling for UR coverage.
  • UR Policies and Procedure review and maintenance.
  • Onboarding and support of new staff.
  • Individual and team supervision / support following challenging cases.
  • Work with Manager to establish and track metrics, data and initiatives that improve process
  • UR Team Communications.
  • Assists Manager in completing performance evaluations.
  • Provides formal and informal support of members through engagement activities, team supervision and staff meetings.
  • Develop and maintain effective and efficient processes for determining the defensible hospitalization status based on regulatory and reimbursement requirements of various commercial and government payers. -20%
  • Performs chart review of assigned patients to identify quality, timeliness, and appropriateness of patient care. Conducts hospitalization reviews for Medicaid beneficiaries, as well as other insurers and self-pay patients, based on appropriate guidelines. Uses these criteria to screen for appropriateness of level of care based on medical record documentation. -9%
  • Gathers clinical information to conduct continued stay utilization review activities with payers pursuant to department policies and procedures and the Utilization Review Plan. -5%
  • Escalates cases as appropriate for secondary review. -5%
  • Performs concurrent and retrospective clinical reviews utilizing the appropriate guidelines as demonstrated by compliance with all applicable regulations, policies, and timelines. -5%
  • Adheres to CMS guidelines for utilization reviews as evidenced by utilization of the relevant guidelines and appropriate referrals for secondary review. Identifies, develops, and implements strategies to reduce length of stay and resource consumption in conjunction with discharge planning staff. -9%
  • Identifies and consistently documents information on any progression of care or patient flow barriers using the designated electronic tool used to track avoidable days/delays. -2.5%
  • Engages hospital case management and care team colleagues in collaborative problem solving regarding appropriate utilization of resources. -5%
  • Represents Utilization Management at various committees, as needed. -.5%
  • Identifies and records episodes of preventable delays or avoidable days due to failure of progression-of-care processes. 2

  • Maintains appropriate documentation in the Utilization software system on each patient to include specific information of all resource utilization activities. -10%
  • Provides consultation and education to physicians and other qualified practitioners regarding medical record documentation necessary to support the ordered level of care. -5%

  • Conveys benefit data and options, programs and other forms of assistance that may be available to the patient, and negotiates for services as indicated. -.5%
  • Communicates pertinent reimbursement information to healthcare team while observing patient right to confidentiality. -1.0%
  • Verifies in-network verses out-of-network benefits and communicates data to the patient and healthcare team as indicated. -.5%
  • Collaborates with other members of The Center team to coordinate the right care, in the right setting, at the right time for CT Children's patients.
  • Identify gaps in care/resources and address issues that negatively impact access to care, services, and resources
  • Function as a change agent, advocate, and resource person for family and healthcare team to identify and resolve performance improvement issues within the system. -5%
  • Performs other job-related duties as assigned 0

Qualifications
Education and/or Experience Required:
  • Education: Bachelor of Science in Nursing (BSN)
  • Experience: 3 years' nursing in a healthcare setting

Education and/or Experience Preferred:
  • Experience:
    • Pediatric nursing experience
    • Previous experience in Utilization Review
    • Previous experience in Case Management or Discharge planning

License and/or Certification Required:
  • State of Connecticut Nursing License

License and/or Certification Preferred:
  • Case Management Certification.

Knowledge, Skills and Abilities:
Knowledge:
  • Demonstrate working knowledge of how to interpret and apply medical care criteria.
  • Knowledge of community resources, treatment options, home health availability, funding options and special programs.
  • UR Team Lead has strong clinical skills and a well-developed knowledge of utilization management, with a focus on medical necessity determinations. Lead maintains current and accurate knowledge regarding commercial and government payers including regulatory requirements.

Skills:
  • Coordinates management of care for a specified patient population; follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with hospital standards
  • Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs.
  • Skilled in the operation of the computer including proficiency in Microsoft Office Word, ability to use/update Excel spreadsheets and ability to navigate EPIC.
  • Strong working knowledge of medical necessity tools such as InterQual® and Milliman Care Guidelines® and be proficient in medical record reviews.
  • UR Lead will support process improvement activities and report key metrics to facility leadership as requested.
  • The UR Lead will demonstrate an ability to effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment.
  • Lead will provide support to the hospital's UM Committee as needed and collaborate with multiple leaders at various levels throughout the organization.

Abilities:
  • Self-directed/motivated, organized, diplomatic and team-oriented.
  • Function in a high energy, fast moving environment.
  • Maintain flexibility as determined by acuity of medical unit.
  • Prioritize case load.
  • Collaborate with various disciplines
  • Communicate effectively and efficiently
  • Prioritize and manage multiple tasks.
  • Excellent written and verbal communication skills.

About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

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