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Utilization Review Case Manager Jobs in Connecticut

Waterbury Hospital

Case Manager

Waterbury, CT · On-site

$20.50 - $26.25/hr

Case Management, discharge planning and utilization review experience preferred. * Licensed as a Registered Nurse in the State of Connecticut. * Graduate nursing program ( Diploma/Associates) BSN ...

Waterbury Hospital

Case Manager

Waterbury, CT

$20.50 - $26.25/hr

Case Management, discharge planning and utilization review experience preferred. * Licensed as a Registered Nurse in the State of Connecticut. * Graduate nursing program ( Diploma/Associates) BSN ...

Encompass Health

Case Manager

Danbury, CT · On-site

$20.50 - $26.25/hr

Participate in utilization review process: data collection, trend review, and resolution actions. * Participate in case management on-call schedule as needed. Qualifications * License or ...

Colorwave Inc

Nurse Case Manager (RN)

Hartford, CT · On-site

$61K - $145K/yr

Nurse Case Manager (RN) Hospitals on Incredible Health are actively hiring and accepting ... Clinical pathway, Navigator, or Utilization Review. Shifts available: day shift and mid shift Job ...

Waterbury Hospital

Clinical Case Manager

Waterbury, CT · On-site

Case Management, discharge planning and utilization review experience preferred. * Licensed as a Registered Nurse in the State of Connecticut. * Graduate nursing program (Diploma/Associates) BSN ...

Waterbury Hospital

Clinical Case Manager

Waterbury, CT · On-site

Case Management, discharge planning and utilization review experience preferred. * Licensed as a Registered Nurse in the State of Connecticut. * Graduate nursing program (Diploma/Associates) BSN ...

Yale New Haven Health

Case Manager

New Haven, CT · On-site

$20 - $26/hr

Utilization management and case management experience preferred. Knowledge of computer software and hardware applications and a basic knowledge of statistics. PHYSICAL DEMAND 50% sedentary; sitting ...

Yale New Haven Health

Case Manager

New Haven, CT · On-site

$20 - $26/hr

Utilization management and case management experience preferred. Knowledge of computer software and hardware applications and a basic knowledge of statistics. PHYSICAL DEMAND 50% sedentary; sitting ...

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Utilization Review Case Manager information

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$15

$34

$57

How much do utilization review case manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for utilization review case manager in Connecticut is $34.71, according to ZipRecruiter salary data. Most workers in this role earn between $28.12 and $36.59 per hour, depending on experience, location, and employer.

What are some common challenges utilization review case managers face when coordinating care across multiple departments?

Utilization Review Case Managers often navigate complex communication between physicians, nursing staff, insurance providers, and patients to ensure appropriate care and resource use. Balancing timely authorizations with evolving patient needs and varying documentation standards can be challenging. Additionally, staying current with changing regulations and payer requirements requires ongoing learning and adaptability. Building strong collaborative relationships and maintaining clear, concise documentation are key strategies for overcoming these hurdles.

What is a utilization review case manager?

A Utilization Review Case Manager is a healthcare professional responsible for evaluating the necessity, appropriateness, and efficiency of medical treatments and services provided to patients. They review clinical information, coordinate with providers and insurance companies, and ensure that patient care aligns with established guidelines and policies. Their goal is to optimize patient outcomes while managing healthcare costs and ensuring compliance with regulations.

What is the difference between Utilization Review Case Manager vs Utilization Review Nurse?

AspectUtilization Review Case ManagerUtilization Review Nurse
CredentialsTypically requires a nursing license or relevant healthcare certificationRegistered Nurse (RN) license is required
Work EnvironmentOffice-based, insurance companies, healthcare organizationsHospital, clinic, insurance review departments
Primary FocusReviewing medical necessity, coordinating care, managing casesAssessing medical records, clinical review, patient care evaluation

Both roles involve healthcare review and require nursing credentials, but the Utilization Review Case Manager often focuses on coordinating care and managing cases, while the Utilization Review Nurse emphasizes clinical assessment and review of medical records. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a utilization review case manager, and why are they important?

To thrive as a Utilization Review Case Manager, you need a clinical background such as an RN or LCSW license, strong knowledge of medical necessity criteria, and experience with case management. Familiarity with utilization management software, electronic health records (EHRs), and knowledge of regulatory guidelines like Medicare and Medicaid are essential. Excellent communication, critical thinking, and negotiation skills help facilitate collaboration between patients, providers, and payers. These skills ensure appropriate resource use, compliance with regulations, and high-quality patient care.
What are popular job titles related to Utilization Review Case Manager jobs in Connecticut? For Utilization Review Case Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Utilization Review Case Manager jobs in Connecticut look for? The top searched job categories for Utilization Review Case Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Utilization Review Case Manager jobs? Cities in Connecticut with the most Utilization Review Case Manager job openings:
Utilization Review Case Manager jobs near you
Infographic showing various Utilization Review Case Manager job openings in Connecticut as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $72,194 per year, or $34.7 per hour.

Center for Care Coordination-Team Lead Utilization Review Nurse- Full Time

Connecticut Children's

Hartford, CT • On-site

Full-time

Posted 13 days ago

Connecticut Children's Medical Center rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

220th of 1,055 rated hospitals

Job description


The Team Lead for Utilization Review (UR) is responsible for the day-to-day activities and oversight of the UR Nurses, under the guidance and support of the Manager of Case Management and Director of the Center. Provides leadership and direction around scheduling, supervision and daily operations, while looking strategically at how workflow and process improvement can optimize and improve the role of Case Management and patient/family care through the institution. Lead will identify challenges and systems issues that need to be elevated to the Manager and Center Leadership.
Responsibilities
Team Lead-20%:
  • Daily clinical support and supervision of UR nurses.
  • Scheduling for UR coverage.
  • UR Policies and Procedure review and maintenance.
  • Onboarding and support of new staff.
  • Individual and team supervision / support following challenging cases.
  • Work with Manager to establish and track metrics, data and initiatives that improve process
  • UR Team Communications.
  • Assists Manager in completing performance evaluations.
  • Provides formal and informal support of members through engagement activities, team supervision and staff meetings.
  • Develop and maintain effective and efficient processes for determining the defensible hospitalization status based on regulatory and reimbursement requirements of various commercial and government payers. -20%
  • Performs chart review of assigned patients to identify quality, timeliness, and appropriateness of patient care. Conducts hospitalization reviews for Medicaid beneficiaries, as well as other insurers and self-pay patients, based on appropriate guidelines. Uses these criteria to screen for appropriateness of level of care based on medical record documentation. -9%
  • Gathers clinical information to conduct continued stay utilization review activities with payers pursuant to department policies and procedures and the Utilization Review Plan. -5%
  • Escalates cases as appropriate for secondary review. -5%
  • Performs concurrent and retrospective clinical reviews utilizing the appropriate guidelines as demonstrated by compliance with all applicable regulations, policies, and timelines. -5%
  • Adheres to CMS guidelines for utilization reviews as evidenced by utilization of the relevant guidelines and appropriate referrals for secondary review. Identifies, develops, and implements strategies to reduce length of stay and resource consumption in conjunction with discharge planning staff. -9%
  • Identifies and consistently documents information on any progression of care or patient flow barriers using the designated electronic tool used to track avoidable days/delays. -2.5%
  • Engages hospital case management and care team colleagues in collaborative problem solving regarding appropriate utilization of resources. -5%
  • Represents Utilization Management at various committees, as needed. -.5%
  • Identifies and records episodes of preventable delays or avoidable days due to failure of progression-of-care processes. 2

  • Maintains appropriate documentation in the Utilization software system on each patient to include specific information of all resource utilization activities. -10%
  • Provides consultation and education to physicians and other qualified practitioners regarding medical record documentation necessary to support the ordered level of care. -5%

  • Conveys benefit data and options, programs and other forms of assistance that may be available to the patient, and negotiates for services as indicated. -.5%
  • Communicates pertinent reimbursement information to healthcare team while observing patient right to confidentiality. -1.0%
  • Verifies in-network verses out-of-network benefits and communicates data to the patient and healthcare team as indicated. -.5%
  • Collaborates with other members of The Center team to coordinate the right care, in the right setting, at the right time for CT Children's patients.
  • Identify gaps in care/resources and address issues that negatively impact access to care, services, and resources
  • Function as a change agent, advocate, and resource person for family and healthcare team to identify and resolve performance improvement issues within the system. -5%
  • Performs other job-related duties as assigned 0

Qualifications
Education and/or Experience Required:
  • Education: Bachelor of Science in Nursing (BSN)
  • Experience: 3 years' nursing in a healthcare setting

Education and/or Experience Preferred:
  • Experience:
    • Pediatric nursing experience
    • Previous experience in Utilization Review
    • Previous experience in Case Management or Discharge planning

License and/or Certification Required:
  • State of Connecticut Nursing License

License and/or Certification Preferred:
  • Case Management Certification.

Knowledge, Skills and Abilities:
Knowledge:
  • Demonstrate working knowledge of how to interpret and apply medical care criteria.
  • Knowledge of community resources, treatment options, home health availability, funding options and special programs.
  • UR Team Lead has strong clinical skills and a well-developed knowledge of utilization management, with a focus on medical necessity determinations. Lead maintains current and accurate knowledge regarding commercial and government payers including regulatory requirements.

Skills:
  • Coordinates management of care for a specified patient population; follows patients throughout the continuum of care and ensures optimum utilization of resources, service delivery and compliance with hospital standards
  • Provides ongoing support and expertise through comprehensive assessment, care planning, plan implementation and overall evaluation of individual patient needs.
  • Skilled in the operation of the computer including proficiency in Microsoft Office Word, ability to use/update Excel spreadsheets and ability to navigate EPIC.
  • Strong working knowledge of medical necessity tools such as InterQual® and Milliman Care Guidelines® and be proficient in medical record reviews.
  • UR Lead will support process improvement activities and report key metrics to facility leadership as requested.
  • The UR Lead will demonstrate an ability to effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment.
  • Lead will provide support to the hospital's UM Committee as needed and collaborate with multiple leaders at various levels throughout the organization.

Abilities:
  • Self-directed/motivated, organized, diplomatic and team-oriented.
  • Function in a high energy, fast moving environment.
  • Maintain flexibility as determined by acuity of medical unit.
  • Prioritize case load.
  • Collaborate with various disciplines
  • Communicate effectively and efficiently
  • Prioritize and manage multiple tasks.
  • Excellent written and verbal communication skills.

About Us
Connecticut Children's is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children's offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children's, treating children isn't just our job - it's our passion. As a leading children's health system experiencing steady growth, we're excited to expand our team with exceptional team members who share our vision of transforming children's health and well-being as one team.

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