Utilization Management Assistant Jobs in Massachusetts

Job Description:

Chief Medical Officer

Harvard Medical Faculty Physicians

Mount Auburn Hospital

Reporting to the President of Mount Auburn Hospital, the Chief Medical Officer (CMO) serves as a key member of the senior leadership team and provides strategic, operational, and clinical leadership across the organization. The CMO maintains a dotted-line reporting relationship to the Chief Clinical Officer of Beth Israel Lahey Health (BILH) and serves as a critical liaison between hospital leadership, the medical staff, and the broader health system.

The Chief Medical Officer (CMO) serves as the senior physician leader responsible for driving initiatives related to clinical quality, patient safety, care coordination, utilization management, patient flow, and physician engagement, while advancing a high performing, patient centered culture that supports operational excellence, academic medicine, and physician alignment across Mount Auburn Hospital.

The CMO provides executive oversight of all key physician and clinical functions, including Harvard Medical Faculty Physicians, department chairs, service line medical directors, case management, utilization review, referral management, medical staff affairs, physician recruitment and retention, and medical staff education.

The selected physician should be eligible for a faculty appointment at Harvard Medical School (HMS) at the Assistant Professor or Associate Professor level. The CMO will maintain an active clinical practice at Mount Auburn Hospital as part of the Harvard Medical Faculty Physicians, providing care throughout the Beth Israel Lahey Health system.

Primary Responsibilities:

• Provide executive leadership to advance a culture of safety, quality, collaboration, accountability, and continuous improvement across the organization.

• Maintain collaborative relationships, including BIDMC/Harvard Medical Faculty Physicians (HMFP) and Operations Leadership identifying opportunities to strengthen integration, expand services, and improve collaboration and efficiency.

• Participate in teaching, mentoring and faculty development activities that fulfill academic responsibilities of Harvard Medical School appointment.

• Partner closely with hospital and BILH system leadership to develop and implement strategic and operational priorities that enhance clinical performance, physician engagement, and patient outcomes.

• Foster strong relationships with physicians, department chairs, medical directors, advanced practice clinicians, and community partners to ensure alignment with organizational goals and priorities.

• Serve as a trusted and visible leader within the organization, promoting open communication, accessibility, and collaboration throughout the medical staff and clinical enterprise.

• Lead initiatives focused on improving care coordination, patient flow, length of stay management, utilization management, readmissions, access to care, and overall clinical efficiency.

• Support the continued growth, alignment, and integration of the Harvard Medical Faculty Physicians in collaboration with BILH Medical Group and affiliated physician organizations.

• Collaborate with quality and operational leaders to evaluate clinical performance and implement programs that improve quality outcomes, patient safety, patient experience, and operational effectiveness.

• Ensure consistent, evidence-based clinical care delivery and advance initiatives that support standardization, clinical integration, and performance improvement across the continuum of care.

• Serve as a resource and strategic partner to the Medical Staff in matters related to credentialing, privileging, peer review, quality review, professional conduct, and physician competency.

• Partner with Medical Staff leadership and Human Resources to support physician leadership development, onboarding, engagement, recruitment, retention, and succession planning initiatives.

• Support and strengthen Mount Auburn Hospital's academic mission in collaboration with the Chair of Medical Education/DIO, including oversight of teaching programs and continuing medical education activities.

• Collaborate with clinical informatics and information technology leaders to improve EMR functionality, provider efficiency, and advancement of clinical informatics initiatives.

• Represent Mount Auburn Hospital with regulatory and accrediting agencies, including DPH and The Joint Commission, in partnership with quality and operational leadership.

• Participate in Board of Trustees meetings and provide guidance on matters related to medical staff affairs, quality, safety, and clinical operations.

• Champion innovative and progressive approaches to care delivery that enhance patient outcomes, physician satisfaction, and organizational performance.

Required Qualifications:

• MA License; Medical Doctorate/DO and ABM Board Certification required.

• Minimum five years of progressively responsible medical administration and leadership experience required.

• Experience in an academic medical center or teaching hospital in a dynamic health system environment is required.

Competencies:

• Recognized for clinical, administrative, and personal integrity, earning trust across all levels of the organization.

• Adept at navigating multifaceted healthcare systems and communicating effectively with medical staff, board members, senior executive leadership, and employees.

• Demonstrates strong relationship building skills and the ability to make principled, well-reasoned decisions.

• Actively promotes a culture of safety and consistently applies Just Culture principles in leadership and decision-making.

• Contributes meaningfully to organizational strategy and supports the long-term mission and vision of MAH.

• Maintains a strong focus on measurable outcomes, operational performance, and organizational impact.

• Communicates with clarity, professionalism, and effectiveness across internal and external audiences.

• Represents MAH with distinction in interactions with community partners, media, donors, and other key stakeholders.

• Dedicated to delivering high quality, community driven care with a demonstrated record of improving patient satisfaction.

Mount Auburn Hospital was founded in 1886 as the first hospital in Cambridge, Massachusetts. Mount Auburn Hospital, a Harvard Medical School affiliated teaching institution, remains firmly committed to providing care that is personable, convenient, and compassionate. The hospital combines advanced clinical expertise with a strong commitment to educating the caregivers of tomorrow and helping to enhance the quality of patient care across the community.

Mount Auburn Hospital features private inpatient rooms designed to provide the highest level of comfort and care, along with comprehensive inpatient and outpatient services across all major medical specialties. Recognized for excellence in areas including maternity care, cardiac care, cancer care, obstetrics and gynecology, and cardiovascular and digestive health, the hospital provides advanced, high-quality care within a community-based setting.

Mount Auburn Hospital is a licensed 217-bed acute care hospital that oversees approximately 33,000 emergency department visits, more than 2,400 births, 11,000 inpatient discharges, and 296,000 outpatient visits annually. Mount Auburn Hospital and Harvard Medical Faculty Physicians (HMFP) have collaborated to create a model that combines HMFP's expertise in physician employment, with MAH's strong local culture, ensuring seamless day-to-day management, while enhancing clinical programs and maintaining exceptional patient care. Through this partnership, physicians are employed by HMFP, and care for patients at MAH, preserving the hospital's commitment to patient-centric care and operational continuity.

Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout BILH system and additional hospitals across Massachusetts.

Pay Range:

The base pay range reflects what Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation within this range may be determined based on several factors, including academic appointment, work experience, specialty training, geography of work location, anticipated productivity, FTE basis, and role expectations. In addition to base compensation, this role may be eligible for performance-based incentives, which may include bonuses for productivity and quality HMFP also offers a comprehensive and generous employee benefits program to eligible employees, including health, dental, vision, life, and disability insurance, as well as retirement plan(s) with employer contributions.