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Utilization Management Assistant Jobs in Illinois

SIU Medicine

Clinic Nurse - Trainee

Springfield, IL · On-site

They work under the general supervision of a physician/nurse practitioner/physician assistant and/or designated supervisor with administrative direction from the clinic manager/administrator.

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Utilization Management Assistant information

See Illinois salary details

$28.1K

$46.9K

$67.3K

How much do utilization management assistant jobs pay per year?

As of Sep 8, 2026, the average yearly pay for utilization management assistant in Illinois is $46,897.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $47,000.00 per year, depending on experience, location, and employer.

What is a utilization management assistant?

A Utilization Management Assistant is a healthcare administrative professional who supports the utilization management team by handling clerical tasks, coordinating communications, and organizing patient documentation. They often help ensure that medical services are used efficiently and that insurance requirements are met by gathering information, processing authorizations, and maintaining records. This role is essential in facilitating collaboration between healthcare providers, insurance companies, and patients, ultimately helping to optimize the quality and cost-effectiveness of patient care.

What are the key skills and qualifications needed to thrive as a utilization management assistant?

To thrive as a Utilization Management Assistant, you need a solid understanding of healthcare processes, medical terminology, and administrative procedures, often supported by a high school diploma or associate's degree. Familiarity with electronic health records (EHR) systems, insurance verification tools, and Microsoft Office Suite is typically required. Strong organizational skills, attention to detail, and effective communication are crucial soft skills for managing documentation and collaborating with clinical teams. These skills ensure accurate data handling, efficient workflow, and compliance with healthcare regulations, all of which are vital for successful utilization management operations.

What are some common challenges utilization management assistants face when working with insurance pre-authorizations?

Utilization Management Assistants often encounter challenges such as navigating complex insurance requirements, meeting tight deadlines for pre-authorization requests, and communicating effectively with both healthcare providers and insurance representatives. Staying organized and detail-oriented is essential to ensure all documentation is accurate and submitted promptly. Additionally, adapting to frequent changes in insurance policies and maintaining strong problem-solving skills are key to overcoming these obstacles.

Is utilization management assistant a good job?

Utilization Management Assistants support healthcare organizations by reviewing medical records and authorizations to ensure appropriate care and cost management. The role typically requires attention to detail, knowledge of healthcare policies, and proficiency with electronic health records systems. It can offer stable employment with opportunities for advancement in healthcare administration.

What are the most commonly searched types of Utilization Management jobs in Illinois?

The most popular types of Utilization Management jobs in Illinois are:

What cities in Illinois are hiring for Utilization Management Assistant jobs?

Cities in Illinois with the most Utilization Management Assistant job openings:

Utilization Management Assistant jobs near you

Quality Utilization Specialist Full-time, Days, Hybrid ($4,000 sign-on bonus)

Northwestern Memorial Healthcare

Chicago, IL • On-site

$40.50/hr

Full-time

Retirement

Posted 12 days ago

Northwestern Medicine rating

7.8

Company rating: 7.8 out of 10

Based on 398 frontline employees who took The Breakroom Quiz

137th of 898 rated healthcare providers

Job description

Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Quality Utilization Specialist reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The QUS is an experienced registered professional nurse with extensive knowledge of patient care, medical treatments, hospital procedures and has expertise in hospital utilization. The QUS through regular reviews and audits and collaboration with the clinical team, facilitates responsible decisions that promote cost effective health care services as evidenced by appropriate level of care assignment and medical necessity documentation consistent with the patient's clinical state and intervention plan.
The QUS is a key member of the health care team and as such collaborates with clinicians, responsible for patient care plans, to provide hospital health care benefit coverage information and assist the patients in decisions based on benefits and limitations of coverage plans.
The QUS acts as a change agent to systematically drive change in utilization practices as prioritized by departmental and clinical leadership. As such, the QUS participates in performance improvement initiatives, implements work process changes, monitors performance, and facilitates necessary changes, under the purview of the Department leadership and in collaboration with practicing clinicians, based on data trends.
Responsibilities:
Quality Utilization Review:
  • Applies medical necessity screening criteria, level of care guidelines, and professional nursing knowledge to ensure that admissions & length of stay are appropriate
  • Completes initial admission and thereafter continuing stay reviews for all hospitalized patients
  • Facilitates utilization review concurrent with decisions on hospitalization and may perform duties in the Emergency Department, pre and post-operative, labor and delivery, external transfer, bed assignment, and / or other access points for hospitalization.
  • Collaborates with the Payor Specialists and third-party payors to effectively communicate all relevant clinical information based on clinical indicators and the plan of care
  • Acts as a liaison with the clinical care team assuring compliance with managed care contracts and payor guidelines while maintaining quality of care
  • Partners with operational and medical leadership to identify, develop and implement utilization processes that foster the right care at the right time in the right setting.
  • Monitors data elements inherently related to Utilization through data reporting tools.
  • Effectively resolves utilization dilemmas and as needed uses available escalation pathways (Quality Utilization Medical Director (s) or the Lead Quality Utilization Specialists) to secure further information or expertise to resolve identified issues.
  • Makes appropriate referrals to internal physician advisors and contracted third party review company per Department guidelines.
  • May participate in interdisciplinary discharge planning rounds to facilitate communication with the care team on documentation and orders necessary to assign accurate medical necessity, level of care, and communication with the payor.
  • Interfaces with patients as appropriate to provide education on level of care
  • Actively Participates in Clinical Performance Improvement Initiatives related to Clinical Documentation and Quality Utilization.
  • Increases stakeholder understanding of best practices in utilization and internal performance against benchmarks, through a variety of educational forums
    • Develops, coordinates, presents, and participates in service-line and clinician education programs.
    • Utilizes standardized reports (metrics/dashboard) and provides updates for physicians and the interdisciplinary team members on a regular basis
  • Collaborates with the interdisciplinary team to promote the resolution of barriers related to utilization of services and institute changes that improve systems and promote optimal utilization practices
  • May assist in the reporting of financial indicators including length of stay, resource utilization, denials and appeals
  • Participates in the development, implementation, evaluation and revision of quality utilization tools in collaboration with the healthcare team
  • Assists in Recovery Audit Contractor (RAC) and other audit follow up and contributes to appeals on insurance denials as requested.

Additional Functions:
  • Maintains current knowledge of federal and state laws and regulations related to utilization
  • Actively participates on departmental and hospital committees and taskforces as assigned
  • Complies with Northwestern Memorial Hospital policies on patient confidentiality including HIPPA requirements and Personal Rules of Conduct
  • Facilitates review of high-risk cases by the Office of General Counsel, Corporate Compliance and Integrity, Risk Management and informs appropriate members of the healthcare team as to interventions. Coordinates interventions in collaboration with the healthcare team
  • Participates in hospital and department quality improvement initiatives.

Qualifications
Required:
  • Licensed Registered Nurse in the state of Illinois (IDFPR)
  • Bachelor's Degree in Nursing
  • 5 years of experience in acute inpatient hospital care
  • Proven leadership and diplomacy skills to affect positive outcomes.
  • Organizational, team building, coaching, and conflict management to maximize the achievement of utilization outcomes.
  • Analytical skills necessary to independently collect, analyze, and interpret data, resolve problems requiring innovative solutions.
  • Computer skills including word processing and spreadsheets.

Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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