Utilization Management Assistant Jobs in Arkansas

Important Information Regarding Application Process : Please note that we do not accept resumes and encourage applicants to include work history on our formal application available via the 'Apply Now' link . *Data from a resume cannot be downloaded into an application. We invite you to view additional job opportunities at https://www.fsbank.com/about/join-us/

SUMMARY First Security Bank is seeking a professional, energetic and team-oriented individual to join our team as a Management Trainee. If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply. In this role, you will gain foundational skills for entry-level management through hands-on experience across key operational, support, and technology functions.

The trainee will learn how to champion First Security Banks leadership responsibilities as presented at Bank Better University: Leadership Training . They will also be required to attend various leadership and procedural training classes. This position requires on-site work.

QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed within are representative of the knowledge, skill, and/or ability required. Must be at least 18 years of age.

High School Diploma or GED required . Bachelors degree preferred . Strong interest in a career in banking, operations, and leadership.

Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required . Commitment to demonstrating First Security'sCore 5 values with customers and coworkers. HOURS OF AVAILABILITY : Regularly Scheduled Hours/Week: 40 (+) hours per week | Monday - Friday 8:00am - 5:00pm | *Extended working hours may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES Observe and learn from experienced management team members, adapting to various leadership styles and changing priorities to develop leadership, operational, and decision-making skills. Learn and apply bank policies, procedures, and regulatory requirements across multiple operational and support areas. Develop a working knowledge of back-office banking functions, including deposit operations, loan processing, reconciliations, and internal reporting.

Learn and apply bank policies, procedures, regulatory requirements, and administrative guidelines, including the Employee Handbook, and assist with maintaining accurate process documentation. Learn to navigate and support core banking systems, digital banking platforms, and other internal software applications. Support and promote a positive work environment that encourages employee growth, professional development, accountability, and engagement.

Assist with staff scheduling, task coordination, and team huddles, while serving as a communication liaison between branch staff, departments, and leadership. Assist management with reviewing daily reports, productivity data, and performance metrics to identify trends, gaps, and opportunities for improvement. Ensure audit controls are followed to protect the Bank from unnecessary risk and exposure.

Discuss and communicate complex and sometimes sensitive subjects with clarity and tact. Work with management to develop departmental objectives and the specific programs necessary to achieve them. Protect all customer information and bank operations through strict confidentiality.

Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems. Maintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary. Perform additional duties as assigned by management.

SUPERVISORY RESPONSIBILITIES: None. SOFT SKILLS Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.

PHYSICAL DEMANDS Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching.

The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 50 pounds.

The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. MENTAL DEMANDS The duties of this position require strong independent problem-solving skills to manage multiple projects and their accurate and timely completion.

Able to interact with and lead others in a calm and patient manner; maintaining confidentiality and professionalism in all situations. Able to analyze information, evaluate options, and make sound judgements in a timely manner. Strong mathematical competency related to currency, including adding, subtracting, multiplying, and dividing whole numbers, fractions, and decimals.

This position also requires the ability to read and interpret documents, draft instructions or presentations, and articulate complex information in written or oral form.