Utility Service Representative Jobs in California

Willdan is a national leader in implementing energy efficiency programs. The exciting and growing energy efficiency sector provides Willdan employees with an opportunity to contribute to the clean energy economy. We are seeking motivated professionals to join our team on a new energy efficiency program in Los Angeles. For additional information, visit Willdan's website at www.willdan.com. Willdan offers an excellent benefits package, a highly competitive total compensation plan (base salary + commission) and fosters a skilled, energized, and empowered workforce.

The Energy Service Representative (ESR) works as a key member of an outside sales team, promoting energy efficiency programs to commercial customers to help reduce costs and energy consumption. Primary responsibilities will include identifying and prospecting qualified business customers, conducting energy assessments and presenting tailored solutions for measures (including but not limited to lighting and refrigeration) to the authorized utility signer.

Essential Duties and Responsibilities

• Actively generate leads through door-to-door canvassing; conduct in-person outreach and follow up on leads and proposals within the assigned market area to drive customer engagement and sales opportunities.
• Includes financial performance goals tied to specific weekly and monthly sales and business development activities, which will be outlined and reviewed as part of the commission plan.
• Provide information to customers on available utility incentives and program details.
• Present proposals that recommend energy conservation upgrades and program incentives.
• Maintain strong ongoing communications with customers to assure customer satisfaction.
• Accurately report and describe daily activities using Willdan's data platform, ViewPoint, in the field and monitor progress towards program goals. Examples of data collection include but not limited to:
  • Validating customer information.
  • Documenting the process of educating and enrolling potential customers into the program.
  • Entering customer notes related to potential energy efficiency measures, installation details, or any other information relevant to the prospective project.
  • Recording follow-up dates in ViewPoint when a customer requests an alternative assessment date
• Engage in recurring weekly and monthly sales meetings scheduled by the Sales Manager to define and monitor prospecting and project goals. Meetings may be held remotely or in person, depending on program requirements. ESRs are expected to report on their daily sales and weekly activities, detailing how they are working toward achieving established program goals. Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines.
• Responsible for maintaining and protecting all company equipment issued.
• Attend and/or support event tabling and direct community-based outreach activities.
• Conduct energy assessments of commercial buildings as required, which includes but is not limited to, identifying existing lighting and refrigeration opportunities.
• Additional duties and responsibilities may be assigned by supervisor, as business needs dictate.
• Operates every day with safety as the top priority for self and other employees, takes proactive measures to ensure a safe work environment.
• All employees are expected to follow company policies and procedures, whether those policies and procedures are established in writing or in practice. All employees must adhere to the highest of ethical standards, respect and cooperation in the workplace and focus on delivering a world-class experience to internal customers and all clients and business partners.

Job Requirements / Qualifications

• 2-5 years of outside sales experience.
• High school diploma or equivalent required.
• Associate degree or higher from an accredited institution or 2-3 years of professional experience in a related field is preferred.
• Detail oriented and analytical.
• Ability to work with all levels of internal staff, as well as outside clients and vendors.
• Experience with energy auditing, commercial lighting or refrigeration is a plus.
• Self-motivated, accountable, sales-oriented mentality.
• Outgoing personality and the ability to interact positively with people and provide excellent customer service.
• Excellent verbal, interpersonal and written communication skills.
• Detail-oriented with the ability to work to schedules and objectives.
• Ability to learn and present energy efficient lighting and refrigeration concepts as well as other measures in the future.
• Proven ability to employ differing methods to generate leads.
• Team player with the ability to work in a fast-paced environment.
• Sound business ethics, including the protection of proprietary and confidential information.
• Proficiency with technology, including use of cell phone, iPad, laptop computer and MS Office Applications (Word, PowerPoint, Outlook, Excel).
• Must have reliable, on-demand access to a vehicle for daily travel within the assigned market area, including client visits, outreach, and scheduled meetings. The ESR must comply with the Company's business expense reimbursement policy. A valid California driver's license and an acceptable driving record are required, in accordance with Company, affiliate, and client standards. Ongoing acceptable driving record is required, with regular motor vehicle reports being pulled and reviewed for acceptability by management.

EEO Non-Discrimination and ADA Reasonable Accommodation Statement
Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us.

Willdan Energy Company participates in E-Verify.