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Utility Operations Manager Jobs in Springfield, MO

... management, running a fleet of 800+ pieces of equipment and supporting major utility operations. We do not hire just anyone -- we bring on hard-working, safety-driven operators who know how to ...

The purpose of this position is to manage the entire lifecycle of City Utilities' Enterprise ... operations. This ensures a scalable, secure, and efficient GIS infrastructure. ESSENTIAL JOB ...

New

Mechanic - 1st year

Springfield, MO · On-site

$33.77 - $35.49/hr

Relevant military mechanical/operational training and/or experience may be substituted for fleet ... Required to wear uniform clothing provided by City Utilities. Management retains the right to ...

... management. QUALIFICATIONS: Education and Experience: Working towards a degree in Geospatial ... utility operations. * Maintain adherence to all company policies. Physical Requirements: Must be ...

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Utility Operations Manager information

See Springfield, MO salary details

$26.4K

$54.1K

$101K

How much do utility operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for utility operations manager in Springfield, MO is $54,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What cities near Springfield, MO are hiring for Utility Operations Manager jobs?

Cities near Springfield, MO with the most Utility Operations Manager job openings:

Infographic showing various Utility Operations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,108 per year, or $26 per hour.

Field Specialist - LCRR (Temporary)

City Utilities of Springfield, MO

Springfield, MO • On-site

$21.56/hr

Part-time

Re-posted 3 days ago


Job description

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
Pay Details:
$21.56/hour
Work Schedule:
Job Description:
PURPOSE OF POSITION:
Under the direction of the Project Controls & Scheduling Manager or designee, the Field Specialist-LCRR supports the utility's compliance with the EPA's Lead and Copper Rule Revisions (LCRR) by locating, identifying, validating, and documenting water service line materials throughout the utility service territory. This position involves field work, including accessing crawl spaces and areas beneath homes, to verify water service materials and accurately document findings using company computer systems or field collection applications. The role is critical in completing the utility's water service line inventory, ensuring regulatory compliance, and helping protect public health through the accurate identification of lead, galvanized, and non-lead service lines.
ESSENTIAL JOB FUNCTIONS:
  • Conducts field investigations to identify service line materials on public and private property.
  • Enters customer residences and businesses, including basements, crawlspaces, cellars, and mechanical areas to verify service line materials.
  • Collects and records data using GIS applications, asset management systems, and mobile data collection devices provided by City Utilities.
  • Updates utility maps, customer records, and tracking logs as directed.
  • Provides excellent customer service by addressing questions, concerns, and misunderstandings of LCRR requirements in a calm, informative, and customer-focused manner.
  • Follows all safety protocols during field inspections, including confined space awareness and excavation safety.
  • Reviews construction and historical records, permits, contracts, invoices, and service documentation to determine service line materials and identify potential material changes or replacements.
  • Reviews customer submitted service line identification surveys for completeness, accuracy, and alignment with LCRR requirements.
  • Determines the correct classification of galvanized services as Galvanized Requiring Replacement (GRR) or Galvanized -Non-Lead by reviewing historical service records. Analyzes the chronological service history to determine whether the service line was ever preceded by lead pipe or identify gaps, inconsistencies, or missing historical information and flag properties requiring further investigation or field verification.
  • Reports discrepancies, damaged infrastructure, or inaccessible locations to supervision.
  • Maintains daily productivity and accuracy standards.
  • Performs other duties as assigned by management.

QUALIFICATIONS:
Education and Experience:
High school graduate or equivalent is required. Experience in water utility operations, engineering, environmental compliance, construction, plumbing, or related field is required. Experience with GIS mapping, meter reading, or field inspections is preferred. Experience operating a computer and peripheral equipment is required.
Licensing/Certification:
Must have a valid driver's license.
Knowledge, Skills and Abilities:
  • Computer and data entry skills required.
  • General awareness of safety practices, including Lockout/Tagout (LOTO).
  • Strong attention to detail with the ability to identify data inconsistencies or errors.
  • Ability to organize and manage data in a structured, accurate manner.
  • Basic analytical skills to compare and reconcile information across systems.
  • Effective communication skills for documentation and team coordination.
  • Ability to:
    • Work independently in outdoor environments and confined spaces.
    • Work effectively with employees, vendors, customers, and contractors.
    • Organize, track, and maintain large amounts of information in a structured manner.
    • Follow instructions, procedures, and established standards.
    • Assist with field walkdowns, including observing and documenting equipment in an industrial setting.
    • Manage multiple tasks and adapt to changing priorities.
    • Maintain accuracy in detail-oriented work.
    • Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
    • Maintain adherence to all company policies.

Physical Requirements:
Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer or other electronic device is required. At times this position requires walking for most of the workday and may require sitting, standing, grasping, bending, crouching, reaching, balancing, twisting, kneeling, pushing, pulling, and climbing. Must be able to enter, crawl, squat, and maneuver in confined and restricted areas (including, but not limited to, residential crawlspaces, cellars, and basements). Must be able to visually differentiate between color-coded lines and symbols associated with utilization of geospatial software. May be required to lift up to 20 pounds occasionally.
Working Conditions:
Normal office environment on occasion. Field work will encounter uneven terrain, muddy conditions, insects, dust, and confined spaces beneath homes. May require occasional late hours and weekend work.
Miscellaneous Requirements:
Required to wear uniform clothing provided by City Utilities.
Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
Must be able to work successfully with diverse groups of people.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.