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Utility Customer Effectiveness Manager Jobs (NOW HIRING)

GridHawk

MI- Utility Locate Technician

Lambertville, MI · On-site

$18.50 - $25/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk LLC

MI- Utility Locate Technician

Howell, MI

$19 - $27/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Howell, MI · On-site

$18.75 - $25.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Howell, MI · On-site

$18.75 - $25.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Lansing, MI · On-site

$20.25 - $27.75/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Kalamazoo, MI · On-site

$18.75 - $25.75/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Saint Johns, MI · On-site

$18.75 - $25.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk LLC

MI- Utility Locate Technician

Howell, MI

$19 - $27/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk LLC

MI- Utility Locate Technician

Lansing, MI

$19 - $27/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Saginaw, MI · On-site

$18.75 - $25.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Ionia, MI · On-site

$18 - $24.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Allegan, MI · On-site

$17.50 - $23.75/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

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Utility Customer Effectiveness Manager information

See salary details

$33K

$66.1K

$107K

How much do utility customer effectiveness manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for utility customer effectiveness manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Utility Customer Effectiveness Manager jobs?

For Utility Customer Effectiveness Manager jobs, the most frequently searched job titles are:

Infographic showing various Utility Customer Effectiveness Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

MI- Utility Locate Technician

Saint Johns, MI

GridHawk LLC
Utilities • 201 - 500 employees
Learn more about GridHawk LLCexternal

$19 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Key responsibilities

  • Locate underground utility facilities using various methods, including a transmitter and hooking up to buried facilities or pedestals.

  • Observe, mark, and document the locations of underground utilities in different terrains and weather conditions.

  • Interpret job order tickets, blueprints, and maps to plan and perform utility locating duties.

GridHawk rating

7.5

Company rating: 7.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Utility Locate Technician

Utility Locate Technicians are responsible for accurately locating underground facilities including, electric power lines, gas lines, fiber optic lines (minimal). This position is a key component to ensure that the area is complying with client and state requirements. Service duties include observing, locating, marking, and documenting underground and exposed utility locations. Understanding of doing so, using multiple methods is required. Locating technician will be dispatched to locate and verify for utility customer. Technician can work independently or in a team environment, in both circumstances’ technician will work under assigned supervisor. Ability to perform this job takes focus, skill, and the use of machinery and/or tools. GridHawk LLC is an equal opportunity employer. All employees can advance within the company, based on performance.
***In order to obtain employment with GridHawk LLC, candidate MUST complete a background check. Company policy requires no violations within the last 5 years.
Candidates MUST also take and pass a DOT drug test. ***
All employees of GridHawk LLC, are assigned proper technology and work vehicles in order to perform all work-related duties.
We will provide you the tools you need to achieve including:
  • Company vehicle, laptop and smartphone
  • All personal protective equipment provided
Duties will include, but are not limited to:
  • Locates underground facilities by using a transmitter and hooking up to a buried facility, pedestal etc.
  • Works in and walks over all types of terrain in and around construction zones and residential, commercial, industrial and rural areas in all types of weather conditions.
  • Interprets job order tickets, blueprints and maps to efficiently route and perform duties.
  • Performs locates and emergency/on-call locates during regular, overtime and holiday hours as necessary to meet customer needs.
  • Performs all work in a timely, professional and efficient manner while effectively communicating and interacting with customers, co-employees and third parties
  • Communication with management team, contractor and utility customer to ensure a damage free environment
  • Knowledge of technology and tools needed
  • Ability to work with others and in a supervised team environment
Qualifications:
  • High School Diploma or equivalency (GED)
  • State issued driver's license
  • Ability to problem solve
  • Ability to read, interpret, and decipher multiple types of prints
  • Ability to lift over 50lbs
  • Ability to walk/stand for multiple hours a day
  • Excellent communication skills needed
  • Ability to read and interpret prints at a high level
  • Pass a Background screening (no violations within the last 5 years)
  • Pass a DOT drug test
All employees are eligible to receive some form of company benefits. Some benefits (including health insurance) are available to regular, full-time employees who maintain an average of 30 hours worked per week. Qualifying employees can enjoy paid holidays and PTO. All benefits will be available the first of the next month following 30 days of employment.
Benefits for full-time employees include:
  • Health Insurance
  • Dental Insurance
  • Term life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Vision Insurance
  • Flexible Benefits Plan
  • 401(k) Savings Plan (Matched by the company)
Job Type: Full-time
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 10-hour shift
  • Monday to Friday
  • On call
  • Weekends as needed
Education:
  • High school or equivalent (Required)
Experience:
  • Computer skills: 1 year (Preferred)
  • Utility Locating: 1 year (Preferred)
License/Certification:
  • Driver's License (Required)
Work Location: On the road

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