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Utility Customer Effectiveness Manager Jobs (NOW HIRING)

Bio-Techne

Commercial Effectiveness Manager

Minneapolis, MN · On-site

$115K - $190K/yr

You will ensure our sales organisation has clean, reliable CRM data and impactful reporting to ... Effectiveness team, providing guidance, setting clear objectives, and fostering a high-performance ...

Mars

SRM Promo Effectiveness Manager

Chicago, IL · Hybrid

SRM Promo Effectiveness Manager Location: Chicago, IL Workstyle : Hybrid Mars does not sponsor ... This role helps deliver profitable category & profit pool growth with customers, partnering with ...

Sotera Health Company

Salesforce Effectiveness Manager** to lead our CRM strategy, optimize commercial processes, and ... provide the analytics and insights that enable smarter business decisions.In this role, you'll ...

GridHawk

MI- Utility Locate Technician

Ann Arbor, MI · On-site

$19.50 - $26.75/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

GridHawk

MI- Utility Locate Technician

Ionia, MI · On-site

$18 - $24.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

Gridware

Customer Success Manager

$135K - $160K/yr

Customer Success Manager Gridware is a San Francisco-based technology company dedicated to ... This role involves deeply understanding utility customer needs and educating stakeholders on fault ...

GridHawk

MI- Utility Locate Technician

Howell, MI · On-site

$18.75 - $25.50/hr

Communication with management team, contractor and utility customer to ensure a damage free environment * Knowledge of technology and tools needed * Ability to work with others and in a supervised ...

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Utility Customer Effectiveness Manager information

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$66.1K

$107K

How much do utility customer effectiveness manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for utility customer effectiveness manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

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For Utility Customer Effectiveness Manager jobs, the most frequently searched job titles are:

Infographic showing various Utility Customer Effectiveness Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Commercial Effectiveness Manager

Minneapolis, MN • On-site

Bio-Techne
Biotechnology Research and Development • 1 - 5K employees
Learn more about Bio-Techneexternal

$115K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Bio-Techne rating

8.4

Company rating: 8.4 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$115,900.00 - $190,450.00
About the role
We are seeking a driven Manager, Commercial Effectiveness to support our global sales teams across EMEA and North America. This role is crucial in executing our commercial operations strategy by focusing on Customer Relationship Management (CRM) and sales analytics. You will ensure our sales organisation has clean, reliable CRM data and impactful reporting to drive informed decision-making and improved sales productivity. Working closely with cross-functional teams, you will help implement enhancements to our CRM systems and sales processes, fostering a collaborative, innovative, and purpose-driven culture aligned with Bio-Techne's mission.
Key Responsibilities:
• Maintain CRM data integrity and accuracy across global commercial teams, ensuring high-quality, reliable data in our sales systems.
• Generate dashboards, KPI reports, and ad-hoc sales analyses to provide actionable insights on pipeline health, sales performance, and key trends.
• Track sales process performance (e.g. pipeline progression, opportunity conversion rates, sales cycle time) and identify areas for improvement to enhance sales productivity.
• Analyze sales data to provide insights for territory, process, and performance optimization, helping teams make data-driven decisions to drive growth
• Document and manage business requirements for CRM enhancements. Work with the IT/CX CRM team to configure and test new CRM functionalities that support commercial needs.
• Standardize and maintain sales process documentation and workflows.
• Support the rollout, user adoption, and training for new CRM features and sales process improvements.
• Collaborate closely with Sales Leadership, the Customer Experience (CX) CRM team, Marketing, and other stakeholders to align CRM tools and analytics initiatives with business objectives
• Manage and develop a small Commercial Effectiveness team, providing guidance, setting clear objectives, and fostering a high-performance, innovative and collaborative team culture.
Requirements:
Education and Experience:
• 5+ years of experience in sales operations, sales analytics, or similar commercial operations roles (preferably in life sciences, biotech, or related industries)
• Bachelor's degree (or equivalent) in Business, Data Analytics, Life Sciences or related fields. A relevant master's degree is a plus.
• Hands-on experience with CRM systems (especially Salesforce.com) and managing CRM or sales process improvement projects.
• Experience creating dashboards or working with business intelligence tools (e.g. PowerBI, Tableau) is highly desirable.
Knowledge, Skills and Abilities:
• Strong analytical and problem-solving skills, with the ability to interpret sales data and translate it into actionable insights and recommendations.
• Solid understanding of sales processes, CRM best practices, and pipeline metrics.
• Keen attention to detail with a commitment to data quality and governance.
• Excellent communication and interpersonal skills.
• Proven ability to collaborate cross-functionally in a global, matrixed organization, working with diverse teams to drive projects forward.
• Self-motivated with the ability to manage projects and influence without authority.
• Adaptability and continuous improvement orientation, with a customer-first mindset and willingness to innovate in processes and tools to enhance sales effectiveness.
• English Language Required. Additional Languages preferred.
• Travel required. 10%
Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimizing environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.
Why Join Bio-Techne:
  • We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
  • We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
  • We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
  • We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
  • We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
  • We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

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