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Utility Clerk Jobs in Wisconsin (NOW HIRING)

City of Appleton, WI

Utility Clerk

Appleton, WI · On-site

$21.88 - $30.63/hr

Reviews Stormwater Utility Service Applications and maintains accountability for all pre-numbered forms. * Computes and changes stormwater Equivalent Runoff Units,(ERU's). * Verifies accuracy of ...

City of Appleton

Utility Clerk

Appleton, WI · On-site

$21.88 - $30.63/hr

Reviews Stormwater Utility Service Applications and maintains accountability for all pre-numbered forms. Computes and changes stormwater Equivalent Runoff Units,(ERU's). Verifies accuracy of customer ...

Meijer, Inc.

Utility Clerk

Appleton, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Utility Clerk

Milwaukee, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Utility Clerk

Appleton, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Utility Clerk

Freedom, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer, Inc.

Utility Clerk

Appleton, WI

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer, Inc.

Utility Clerk

Wauwatosa, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer, Inc.

Utility Clerk

Wauwatosa, WI

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Utility Clerk

Wauwatosa, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

Meijer

Utility Clerk

Appleton, WI · On-site

Meijer Courtesy Team Member As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal ...

Meijer

Utility Clerk

Wauwatosa, WI · On-site

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development.

PW Retail Foods LLC

Store Associate

Monroe, WI · On-site

Utility Clerk Environment: * Store: Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

C&S Wholesale Grocers

Store Associate

Jefferson, WI · On-site

$14.25 - $16.50/hr

Utility Clerk Environment: * Store: Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

PW Retail Foods LLC

Store Associate

Jefferson, WI · On-site

$14.25 - $16.50/hr

Utility Clerk Environment: * Store: Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

PW Retail Foods LLC

Store Associate

Menasha, WI · On-site

$15.50 - $18/hr

Utility Clerk Environment: * Store : Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

PW Retail Foods LLC

Store Associate

Lancaster, WI

$13.50 - $15.50/hr

Utility Clerk Environment: * Store : Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

PW Retail Foods LLC

Store Associate

Lancaster, WI · On-site

$13.50 - $15.50/hr

Cashier Deli Clerk Produce Clerk Bakery Clerk Floral Clerk Grocery Clerk Dairy/ Frozen Clerk Utility Clerk Environment: Store : Grocery (50F to 90F) Skills: Specialized Knowledge: Retail store ...

C&S Wholesale Grocers, Inc.

Store Associate

Dodgeville, WI · On-site

$15.50 - $17.75/hr

Utility Clerk Environment: * Store: Grocery (50F to 90F) Skills: * Specialized Knowledge: Retail store knowledge is helpful * Special Skills: Accurate vision; Ability to learn, differentiate, and ...

PW Retail Foods LLC

Store Associate

Menasha, WI · On-site

$15.50 - $18/hr

Cashier Deli Clerk Produce Clerk Bakery Clerk Floral Clerk Grocery Clerk Dairy/ Frozen Clerk Utility Clerk Environment: Store : Grocery (50F to 90F) Skills: Specialized Knowledge: Retail store ...

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All JobsUtility Clerk JobsUtility Clerk Jobs in Wisconsin

Utility Clerk information

See Wisconsin salary details

$9

$17

$23

How much do utility clerk jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for utility clerk in Wisconsin is $17.28, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $18.46 per hour, depending on experience, location, and employer.

What is a utility clerk?

A utility clerk works in various establishments and your duties vary depending on the place of employment. For example, if you work in a retail environment, you are responsible for stocking merchandise and conducting customer transactions. If you work in an office setting, you are responsible for the administration of accounts. To be a utility clerk, you have to be good at multitasking and keeping up with a lot of information at once. The qualifications for this career in retail usually include a high school diploma or some high school. If you demonstrate strong skills in customer service, the experience you gain as a utility clerk can lead to management positions.

What are the key skills and qualifications needed to thrive as a utility clerk?

To thrive as a Utility Clerk, you need strong organizational skills, attention to detail, and basic math abilities, typically with a high school diploma or equivalent. Familiarity with inventory management systems, point-of-sale (POS) software, and standard office equipment is common. Excellent communication, reliability, and the ability to multitask are crucial soft skills for this role. These skills ensure efficient store operations, accurate record-keeping, and positive customer service experiences.

What are some common challenges utility clerks face in managing inventory and supplies?

Utility Clerks often encounter challenges such as maintaining accurate inventory records, handling unexpected shortages, and ensuring timely restocking of supplies. They must pay close attention to detail to prevent discrepancies and work efficiently to support other departments’ needs. Success in this role requires strong organizational skills, the ability to quickly adapt to changing priorities, and effective communication with team members and supervisors to resolve issues as they arise.

What is the difference between Utility Clerk vs Maintenance Worker?

AspectUtility ClerkMaintenance Worker
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; technical training or certifications often preferred
Work EnvironmentIndoor office or customer service settings, often in utility companiesIndoor and outdoor work, including repair and upkeep of facilities or infrastructure
Employer & Industry UsageUtility companies, municipal services, public worksConstruction, facilities management, public works, or private maintenance services
Common Search & Comparison IntentUnderstanding job roles, requirements, and differencesComparing job duties, skills, and work settings

The Utility Clerk primarily handles administrative tasks, customer service, and data entry within utility companies, often working indoors. Maintenance Workers focus on physical repairs, upkeep, and outdoor tasks related to infrastructure or facilities. While both roles support utility services, the Utility Clerk is more office-based, whereas Maintenance Workers perform hands-on physical work.

How much do utility clerks make?

Utility clerks typically earn a median annual salary of around $30,000 to $40,000, depending on experience, location, and employer. They often work in government or utility company settings and may require basic computer skills and customer service abilities.

What are the duties of a utility clerk?

A utility clerk is responsible for processing customer payments, maintaining billing records, and updating account information for utility services. They often handle customer inquiries, assist with billing issues, and use computer systems to manage data efficiently. Strong organizational skills and attention to detail are important in this role.

What qualifications do I need to be a utility clerk?

Utility clerks typically need a high school diploma or equivalent and strong organizational and customer service skills. Some positions may require experience with data entry, basic computer skills, and knowledge of billing or utility systems. Certifications are not usually mandatory but can be beneficial for advancement.
More about Utility Clerk jobs

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For Utility Clerk jobs in Wisconsin, the most frequently searched job titles are:

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The top searched job categories for Utility Clerk jobs in Wisconsin are:

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Cities in Wisconsin with the most Utility Clerk job openings:

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For Utility Clerk jobs in WI, the most frequently searched job titles are:

Utility Clerk jobs near you
Infographic showing various Utility Clerk job openings in Wisconsin as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $35,942 per year, or $17.3 per hour.

Utility Clerk

City of Appleton, WI

Appleton, WI • On-site

$21.88 - $30.63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Salary: $21.88 - $30.63 Hourly
Location : City Hall, Appleton, WI
Job Type: Full-time
Job Number: 2026-117
Department: Finance
Opening Date: 07/28/2026
Closing Date: 8/16/2026 11:59 PM Central
Job Description
This is a challenging and responsible clerical and accounting position, which involves complex work methods/ problems and investigation of customer billing complaints. Work involves performing a variety of accounting and clerical functions, which requires the exercise of independent judgment in the interpretation of policies and regulations. Work is performed under moderate supervision of the Enterprise Fund Accounting Manager and is reviewed in a general manner on the basis of results obtained and for adherence to established policies and procedures.
Examples of Duties
ESSENTIAL JOB FUNCTIONS
  • Enters/downloads meter readings and generates accurate City Service Invoices.
  • Maintains water, wastewater sewer and stormwater billing rates.
  • Sets up new customer accounts.
  • Generates reminder notices for past due accounts.
  • Reviews Stormwater Utility Service Applications and maintains accountability for all pre-numbered forms.
  • Computes and changes stormwater Equivalent Runoff Units,(ERU's).
  • Verifies accuracy of customer's account.
  • Checks, verifies, adjusts and/or corrects customer accounts due to leaks, stalls, incorrect readings, bankruptcy filings and payment processing concerns.
  • Coordinates turn-off process for past due accounts. This includes preparing payment plan documentation and calling customers to inform them of water disconnection.
  • Coordinates and prepares annual special assessment tax roll file of past due accounts.
  • Generates work orders for stalls, high readings or discrepancies in any meter readings.
  • Updates customer comment file for all changes and account adjustments.
  • Answer inquiries and complaints pertaining to bills and water usage concerns.
  • Works on special projects involving the investigation of discrepancies involving cash receipting and City Service Invoices
  • Communicates with Town of Grand Chute, Town of Menasha, Village of Sherwood and Waverly Sanitary District to insure compliance with Inter-Municipal Agreements.
  • Monitors all new accounts to ascertain eligibility credits for residential summer service.
  • Maintains regular punctual and predictable attendance, works overtime and extra hours as required.
OTHER JOB FUNCTIONS
  • Provides customer service, processes customer receipts.
  • Provides telephone and customer service back up for others during lunch and break time and other peak Finance Department service times.
  • Reconciles drawer receipts to the cash receipting reports.
  • Print and prepares bulk mailings to meet U.S. Post Office requirements for billings and reminder notices.
  • Type letters, reports, and other correspondence.
  • Assist other clerical staff as necessary.
Typical Qualifications
Thorough experience in responsible accounting, billing services and customer service work; graduation from high school, three to five years of additional training or any equivalent combination of education, experience and training which provides the following knowledge, abilities, and skills:
  • Knowledge of accounting principles and procedures.
  • Knowledge of PSC rules and regulations.
  • Considerable knowledge of cash handling, receipting, and reconciling.
  • Considerable knowledge of modern office practices and procedures.
  • Knowledge of water meters.
  • Knowledge of city ordinances and codes.
  • General knowledge of bankruptcy laws and procedures.
  • Understanding of water, wastewater sewer and stormwater rules and regulations.
  • Thorough knowledge of business English, spelling, and vocabulary.
  • Knowledge of department rules, regulations, procedures and functions.
  • Ability to operate effectively and proficiently various computer software programs such as Word, Excel, Sequel and knowledge of the billing and cash receipting systems.
  • Ability to coordinate multiple tasks.
  • Ability to communicate effectively both orally and in writing with personnel at various levels.
  • Ability to understand and carry out moderately complex oral and written instructions.
  • Ability to establish and maintain effective working relationships with other employees and the public, and to deal with public relation problems courteously and tactfully.
  • Ability to work accurately under pressure and meet deadlines.
  • Ability to make minor decisions in accordance with laws and regulations and to apply these to work problems.
  • Ability to make moderately complex arithmetic computations accurately and with reasonable speed.
  • Ability to keep focused on work assignments while being interrupted to answer telephone calls and assist with walk in customers.
  • Ability to sustain prolonged visual concentration.
  • Ability to work as a team in a fast-paced environment maintaining effective relationships with co-workers, supervisors and peers.
  • Ability to maintain office records, compile difficult or complex data, and to prepare accurate reports.
  • Ability to maintain a positive attitude.
  • Ability to bend, reach and lift up to 25 lbs.

Supplemental Information
COMPETENCIES
Customer Focus
Adaptability/Flexibility
Technical Skills
Communication
Positive Attitude
To learn more about these competencies click
Employees in this class are afforded full benefits including, but not limited to:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-Term Disability Insurance
  • 457 Deferred Compensation Plan
  • Wisconsin Retirement System (WRS)
  • Vacation/Paid Time-Off
  • Paid Holidays
To view the current Benefits Booklet online, click
For a more detailed overview of our benefit package,

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