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Utility Billing Manager Jobs in Decatur, IL (NOW HIRING)

Application & Business Systems Support Support mission-critical applications including ERP, public safety, finance, utility billing, permitting, and asset management systems. Collaborate with ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Collaborating and maintaining close relationships with utility customers. This position is ... Responsible for subcontract invoice approval and client billing * Identify, mitigate, and resolve ...

Planner/Scheduler

Clinton, IL · On-site

$50K - $70K/yr

Ability to read and understand blueprints, technical drawings, and Bills of Materials (BOM ... managing multiple projects simultaneously Compensation and Benefits: Meyer Utility Structures is ...

Planner/Scheduler

Clinton, IL · On-site

$50K - $70K/yr

Ability to read and understand blueprints, technical drawings, and Bills of Materials (BOM ... managing multiple projects simultaneously Compensation and Benefits: Meyer Utility Structures is ...

Buyer

Clinton, IL · On-site

$50K - $65K/yr

Meyer Utility Structures is currently looking to hire a results-driven individual to join our team ... Reporting to the Materials Manager, the Buyer will support the facility and play a critical part in ...

Buyer

Clinton, IL · On-site

$50K - $65K/yr

Meyer Utility Structures is currently looking to hire a results-driven individual to join our team ... Reporting to the Materials Manager, the Buyer will support the facility and play a critical part in ...

Knowledge of utility services such as electricity and water billing processes * Strong interpersonal skills, with ability to manage customer relationships * Strong organization skills and ability to ...

Utility Billing Manager information

See Decatur, IL salary details

$36.9K

$73.2K

$119.3K

How much do utility billing manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for utility billing manager in Decatur, IL is $73,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $82,400.00 per year, depending on experience, location, and employer.

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are popular job titles related to Utility Billing Manager jobs in Decatur, IL? For Utility Billing Manager jobs in Decatur, IL, the most frequently searched job titles are:
Infographic showing various Utility Billing Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $73,237 per year, or $35.2 per hour.

$89K - $109K/yr

Full-time

Medical, Retirement, PTO

Posted 6 days ago


Job description

Job Summary Join the City of Decatur's Information Technology team as the primary Database Administrator responsible for the enterprise databases that support critical City operations. You'll administer, maintain, and optimize the secure, reliable, high-performing databases that power public safety, finance, utilities, asset management, permitting, and Enterprise Resource Planning (ERP) systems. In this technical leadership role, you'll collaborate with IT staff, software vendors, and department leaders to enhance system performance, support mission-critical business applications, and help shape the City's long-term database infrastructure.

If you enjoy solving complex technical challenges, improving enterprise systems, and applying your expertise in a collaborative public service environment, you'll find meaningful opportunities to make an impact every day. Enjoy an outstanding benefits package including: 14.5 paid holidays, including two personal days Paid vacation and sick leave Comprehensive health insurance IMRF pension Employee health center offering free checkups, chronic care, immunizations, lab work, and many prescriptions for employees and eligible dependents This is an onsite position with a regular Monday-Friday schedule from 8:00 a.m. to 5:00 p.m

Key Responsibilities Enterprise Database Administration Install, configure, maintain, and optimize enterprise database platforms such as Microsoft SQL Server, Oracle, PostgreSQL, or similar technologies. Monitor database health, troubleshoot issues, perform performance tuning, and manage upgrades, patches, and lifecycle planning. Support high availability, disaster recovery, backup, and restoration strategies to ensure business continuity.

Database Security & Compliance Administer database security, user permissions, encryption, and role-based access. Maintain compliance with City IT security policies and applicable data protection standards. Monitor audit logs and implement best practices to safeguard sensitive information.

Application & Business Systems Support Support mission-critical applications including ERP, public safety, finance, utility billing, permitting, and asset management systems. Collaborate with application owners, vendors, and IT staff to troubleshoot issues, optimize database performance, and improve system functionality. Develop and maintain stored procedures, scripts, automation tools, and optimized queries for operational and business intelligence reporting.

Technical Leadership & Continuous Improvement Maintain database documentation, standards, and procedures. Provide technical guidance to IT staff and business users regarding database best practices. Evaluate emerging database technologies and participate in infrastructure planning and cybersecurity initiatives.

Perform other related duties as assigned. Qualifications and Preferred Skills Education & Experience Bachelor's degree in computer science, information technology, information systems, or a closely related field. Five years of progressively responsible enterprise database administration experience.

Municipal or public sector experience is preferred. An equivalent combination of education and experience may be considered. Technical Expertise Experience administering Microsoft SQL Server or comparable enterprise database platforms.

Experience supporting ERP, public safety, or other enterprise business applications. Knowledge of database architecture, indexing strategies, query optimization, backup and recovery, disaster recovery, and system integration. Experience with cloud database platforms such as Microsoft Azure SQL, AWS RDS, or similar environments is preferred.

Microsoft Azure Data Fundamentals (DP-900) and/or Microsoft Certified: Azure Database Administrator Associate (DP-300) certifications are preferred. Technical Skills Strong SQL development skills, including stored procedures, scripting, and performance tuning. Ability to administer multiple database environments while maintaining high availability and data integrity.

Strong analytical and troubleshooting abilities with experience implementing effective technical solutions. Professional Competencies Excellent communication skills with the ability to explain technical concepts to non-technical audiences. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

Ability to work independently while collaborating effectively across departments and with technology vendors. Commitment to maintaining accurate technical documentation and protecting confidential information. Valid Illinois driver's license.

Sponsorship for Employment The City of Decatur does not provide sponsorship for employment visa status (e.g., H-1B). To be considered for regular employment with the City of Decatur, applicants must be currently authorized to work in the United States on a continuous basis. More Details Residency Requirement Employees must reside within 50 miles of Decatur's corporate limits within 12 months of appointment

Why Decatur. Located in the heart of Central Illinois, Decatur offers an outstanding balance of professional opportunity and quality of life: Affordable Living: Ranked the #1 Best Affordable Place to Live in the U.S. (2025-2026) by U.S

News & World Report, with a low cost of living and attainable housing. Central Location: Conveniently located within driving distance of Chicago, St. Louis, and Indianapolis.

Outdoor Recreation: Enjoy Lake Decatur, over 2,000 acres of parks, trails, boating, fishing, kayaking, and more. Arts & Entertainment: Experience concerts at the Devon Lakeshore Amphitheater, Millikin University performances, the historic Lincoln Theatre, and a thriving public art scene. Family Activities: Explore Splash Cove Waterpark, Overlook Adventure Park, and Scovill Zoo.

Career Opportunities: Decatur is home to major employers including ADM, Caterpillar, Primient, HSHS St. Mary's Hospital, and Decatur Memorial Hospital. To Apply Put your database expertise to work where it makes a lasting impact.

Join a collaborative IT team responsible for the systems that support every City department and the essential services our community depends on. If you're ready to apply your technical expertise in a meaningful public service environment, we encourage you to apply using the link below. Be sure to include all requested information; incomplete applications will be rejected.

The City of Decatur is a drug-free workplace, including marijuana. All candidates are subject to a post-offer pre-employment drug screen, physical examination, and background check.