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Utility Billing Cis Manager Jobs (NOW HIRING)

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position also manages the Bright Energy Solutions Rebate Program. As a part of Finance, this ... Utility Billing Technician Finance JOB SUMMARY This position is responsible for overseeing all ...

City of Pierre

UTILITY BILLING TECHNICIAN

Pierre, SD · On-site

$18 - $24.75/hr

This position also manages the Bright Energy Solutions Rebate Program. As a part of Finance, this ... Utility Billing Technician Finance JOB SUMMARY This position is responsible for overseeing all ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD · On-site

$47K - $63K/yr

At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Resource Energy

Utility Billing Analyst

Ellicott City, MD

$50K - $65K/yr

At RES, we develop and implement energy strategies that reduce expenses, minimize, and manage risk ... The Energy Billing Analyst supports multiple clients with primary responsibility for tenant utility ...

Utility Billing West

Billing Executive

Murray, UT · On-site

$20 - $22/hr

Billing Executive Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to ...

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Utility Billing Cis Manager information

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How much do utility billing cis manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for utility billing cis manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Utility Billing Cis Manager jobs?

For Utility Billing Cis Manager jobs, the most frequently searched job titles are:

Infographic showing various Utility Billing Cis Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

UTILITY BILLING TECHNICIAN

Pierre, SD • On-site

City of Pierre
See more jobs at City of Pierreexternal

$18 - $24.75/hr

Full-time

Re-posted 25 days ago

Job description

The City of Pierre is looking for a motivated and skilled Utility Billing Technician to join the Finance team. This is a full-time position responsible for accurate and timely utility billing, as well as independently and proactively identifying and troubleshooting problems and customer concerns. This position performs the utility billing functions as well as playing a key role in customer service; maintains all meter and utility account records, energy assistance contracts, and processes utility service orders. This position also manages the Bright Energy Solutions Rebate Program. As a part of Finance, this position alternately balances registers and reviews and posts the daily bank deposit; as well as processes the online bank ACH file transfer as needed. This position requires strong systems, analysis, and customer service skills.
Utility Billing Technician
Finance
JOB SUMMARY
This position is responsible for overseeing all utility billing functions as well as playing a key role in customer service, including dealing with difficult customer inquiries and problems.
MAJOR DUTIES
  • Assembles, prepares, calculates, and adjusts monthly utility bills. Process penalties on past due accounts. Assemble and mail disconnection notices. Send payment reminder calls/texts. Assemble list of past due accounts for disconnection.

  • Maintains all Meter and Utility Account records in Meter data collection system and billing system.

  • Process all service orders for new service and review and verify accuracy of account information.

  • Process all service terminations and final billings.

  • Enter and reconcile batch utility payments.

  • Review and posts bank deposits.

  • Processes online bank ACH file transfers.

  • Prepares and files state and federal funding reports for the airport.

  • Reviews and processes energy rebate applications.

  • Assists customers in person and on the phone as needed.

  • Maintains Energy Assistance Contracts with SD Department of Social Services.

  • Processes annual storm drainage billing.

  • Review new utility accounts.

  • Attendance and accuracy is an essential function of this position.

  • Performs related duties.

KNOWLEDGE REQUIRED BY THE POSITION
  • Knowledge of modern office practices and procedures.

  • Knowledge of city and departmental policies and procedures.

  • Knowledge of computers and job-related software programs.

  • Knowledge of utility billing policies and procedures.

  • Skill in the provision of customer services.

  • Skill in the maintenance of files and records.

  • Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.

  • Skill in oral and written communication.

SUPERVISORY CONTROLS
The Finance Officer assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
GUIDELINES
Guidelines include current utility rates and fees and city and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
  • The work consists of related technical duties. Frequent interruptions contribute to the complexity of the position.

  • The purpose of this position is to perform technical duties related to the utility billing process. Successful performance contributes to the efficiency and effectiveness of that process.

CONTACTS
  • Contacts are typically with coworkers, other city personnel, customers, bank representatives, printers, and the general public.

  • Contacts are typically to exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT
  • The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light and heavy objects.

  • The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
None.
Qualifications
Minimum 2 years of customer service, billing, accounting or office experience preferred. Knowledge of customer account management, understanding cash handling, account reconciliation and collections, strong customer service and conflict resolution skills, ability to interpret billing codes and fee schedules, strong attention to detail and data entry accuracy. Preferred Traits: Professionalism, Reliability, Problem-Solving Mindset, Patience with Customers, Strong Organizational Skills.
Miscellaneous Information
UP TO $3000 HIRING BONUS!

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