1

Utility Account Manager Jobs in Roxboro, NC (NOW HIRING)

Underground utilities * Concrete and curb * Aggregate production * Asphalt paving * NCDOT and ... Lead project handoff meetings with project managers and field teams * Participate in post-project ...

Underground utilities * Concrete and curb * Aggregate production * Asphalt paving * NCDOT and ... Lead project handoff meetings with project managers and field teams * Participate in post-project ...

Senior Engineering Manager __ ABB's Distribution Solutions Division facilitates the efficient and ... The Division offers segment-specific products and solutions that largely serve utilities, industry ...

Senior Engineering Manager ABB's Distribution Solutions Division facilitates the efficient and ... The Division offers segment-specific products and solutions that largely serve utilities, industry ...

Senior Engineering Manager __ ABB's Distribution Solutions Division facilitates the efficient and ... The Division offers segment-specific products and solutions that largely serve utilities, industry ...

Senior Engineering Manager __ ABB's Distribution Solutions Division facilitates the efficient and ... The Division offers segment-specific products and solutions that largely serve utilities, industry ...

Senior Engineering Manager ABB's Distribution Solutions Division facilitates the efficient and ... The Division offers segment-specific products and solutions that largely serve utilities, industry ...

Stockkeeper C 2nd Shift

Creedmoor, NC · On-site

$12.25 - $14.25/hr

... Spending Accounts • Tuition Assistance Program • Employee Assistance and Mental Health ... managed company. Our Company: Altec Inc., founded in 1929, is a privately held company ...

Stockkeeper C 2nd Shift

Creedmoor, NC · On-site

$12.25 - $14.25/hr

... Spending Accounts • Tuition Assistance Program • Employee Assistance and Mental Health ... managed company. Our Company: Altec Inc., founded in 1929, is a privately held company ...

Showing results 41-52

Utility Account Manager information

See Roxboro, NC salary details

$26K

$57.9K

$93.2K

How much do utility account manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for utility account manager in Roxboro, NC is $57,899.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

Senior Estimator

Roxboro, NC • On-site

Sunrock
Executive Offices • 1 - 10 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Key responsibilities

  • Prepare detailed cost estimates including labor, equipment, materials, subcontractors, and production rates

  • Review drawings, specifications, geotechnical reports, and bid documents

  • Lead project handoff meetings with project managers and field teams


Job description

Build North Carolina’s Infrastructure with Sunrock

Sunrock Industries is growing. As a family-owned heavy civil contractor, we are seeking an experienced Senior Estimator to join our Raleigh-based team supporting projects across North Carolina.

We specialize in:

  • Mass grading

  • Site development

  • Underground utilities

  • Concrete and curb

  • Aggregate production

  • Asphalt paving

  • NCDOT and municipal infrastructure projects

We are known for our strong project backlog, long-term employee retention, and commitment to investing in high-quality people.

Position Overview

Reporting directly to the Chief Estimator, the Senior Estimator plays a critical leadership role within our preconstruction team. This position is responsible for preparing complete and competitive estimates from conceptual review through final bid submission.

The Senior Estimator supports annual booking and backlog goals while maximizing project profitability and ensuring a smooth transition from estimating to operations.

Key ResponsibilitiesEstimating & Preconstruction (Primary Focus)
  • Prepare detailed cost estimates including labor, equipment, materials, subcontractors, and production rates

  • Review drawings, specifications, geotechnical reports, and bid documents

  • Conduct quantity takeoffs using industry software

  • Identify constructability risks and value engineering opportunities

  • Evaluate DBE participation requirements

  • Attend pre-bid meetings and site visits

  • Develop detailed scopes of work with inclusions and exclusions

  • Analyze historical cost data, crew productivity, and safety considerations

  • Negotiate pricing and scope adjustments

  • Track and follow up on submitted proposals

Process & Team Leadership
  • Lead project handoff meetings with project managers and field teams

  • Participate in post-project reviews

  • Support staff training and mentorship of junior estimators

  • Participate in weekly estimating meetings

  • Maintain estimating procedures and documentation standards

Business Development & Industry Engagement
  • Interface with Owners, Architects, Engineers, vendors, and subcontractors

  • Attend industry events and cultivate client relationships

  • Research future bidding opportunities

Qualifications
  • 10+ years of heavy civil estimating experience

  • Strong background in grading, utilities, concrete, aggregate, and asphalt paving

  • Experience with North Carolina DOT specifications and public bid processes

  • Ability to manage multiple bids simultaneously

  • Strong math, analytical, and problem-solving skills

  • High attention to detail and ability to work under deadline pressure

  • Proficiency in estimating and takeoff software, including:

    • B2W Estimate

    • AGTEK

    • PlanSwift

    • SmartBid

    • Microsoft Excel and Word

  • Excellent verbal and written communication skills

  • Ability to travel locally to pre-bid meetings and site visits

  • Ability to work extended hours during critical bid periods

What We Offer
  • Competitive compensation package

  • Annual performance-based bonus

  • Company vehicle, gas card, and cell phone

  • Comprehensive medical, dental, and vision insurance

  • Flexible Spending Account (FSA) program

  • 401(k) with 4% company match

  • 8 paid holidays

  • 120 hours of PTO in the first year

  • Long-term career growth within a stable, family-owned organization

Why Join Sunrock?

This is an opportunity to lead large-scale infrastructure projects in a high-growth, high-impact environment. If you are an experienced heavy civil estimator looking to step into a strategic leadership role, we encourage you to apply.

Apply today and help build the future of North Carolina.

Sunrock is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, sex, sexual orientation, gender identity, gender expression, national origin, religion, age, disability, genetic information, veteran status, marital status, citizen status, or any other legally protected status under local, state, or federal law.

Sunrock Industries is not accepting unsolicited resumes from third-party recruiting firms. If you are an agency or search firm representative, please contact Sunrock Industries Talent Acquisition at HRteam@thesunrockgroup.com for consideration prior to submitting candidates. Sunrock Industries and its affiliates will not be responsible for any fees arising from the use of resumes and online response forms submitted through this source. In addition, Sunrock Industries and its affiliates will not be responsible for any fees associated with unsolicited resumes submitted to any employee, hiring manager, or member of the Sunrock Industries team. Sunrock Industries maintains an approved vendor list for recruiting services and will only consider candidate submissions from approved firms when Sunrock has specifically engaged the firm to assist with a search for designated roles. Unsolicited resumes or candidate submissions from firms not engaged by Sunrock do not create any obligation on the part of Sunrock Industries to pay placement fees.