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Utility Account Manager Jobs in Texas (NOW HIRING)

Nokia

Broadband Specialist Account Manager

Coppell, TX · On-site

$140K - $270K/yr

Join our dynamic US Majors Territory East team as an overlay Broadband Account Manager, where you ... Prior experience working with consultants for service providers, utilities, and municipalities.

ARBORWORKS LLC

National Account Manager (UVM)

Austin, TX · On-site

$110K - $130K/yr

NATIONAL ACCOUNT MANAGER - UTILITY VEGETATION MANAGEMENT (UVM) The National Account Manager (UVM) for Federal and Emergency Response contracts is responsible for driving revenue growth, strengthening ...

Allied Power Group

Sales Account Manager

Houston, TX · On-site

The Sales Account Manager will work cross-functionally with operations, engineering, project ... Knowledge of utility, independent power producer (IPP), industrial, petrochemical, refinery, LNG ...

Allied Power Group

Sales Account Manager

Houston, TX · On-site

The Sales Account Manager will work cross-functionally with operations, engineering, project ... Knowledge of utility, independent power producer (IPP), industrial, petrochemical, refinery, LNG ...

Socket.dev

Strategic Account Manager

Pasadena, TX · On-site

... utilities, and contractors * Promote and sell The Colt Group's services: * Hot taps * Line stops ... Account Management * Manage assigned territory to achieve or exceed sales targets * Maintain CRM ...

Paymentus

Account Manager I

Dallas, TX · On-site

Account Manager Classification: Exempt Summary/Objective The all-encompassing goal of the Paymentus ... Government, Banking & Financial Services, Insurance, Mortgage Servicing, Utilities, Healthcare, ...

OmniCable

Key Account Manager - Comms BU

Houston, TX · On-site

$1.30/hr

Broadband/Utility, Data Center, Smart Building, and Industrial Automation through strategic suppliers and programs tailored for OmniCable's core customers. As a Key Account Manager for the OmniCable ...

The Hunton Group

Rental Account Manager

Houston, TX · On-site

Hunton Rental Solutions is seeking a Rental Account Manager to help expand our footprint in the ... utility needs. Join an industry leader consistently recognized as a Top Workplace both locally and ...

OmniCable

Key Account Manager - Comms BU

Houston, TX · On-site

$1.30/hr

Broadband/Utility, Data Center, Smart Building, and Industrial Automation through strategic suppliers and programs tailored for OmniCable's core customers. As a Key Account Manager for the OmniCable ...

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All JobsUtility Account JobsUtility Account Manager JobsUtility Account Manager Jobs in Texas

Utility Account Manager information

What are the key skills and qualifications needed to thrive as a utility account manager?

To thrive as a Utility Account Manager, you need a solid understanding of utility services, account management, and energy industry regulations, typically backed by a degree in business, engineering, or a related field. Familiarity with CRM software, utility billing systems, and data analysis tools is commonly required. Exceptional communication, problem-solving, and relationship-building skills help you manage client needs and resolve issues effectively. These abilities are crucial for maintaining high customer satisfaction, ensuring regulatory compliance, and driving business growth in a competitive utility sector.

What are some common challenges faced by utility account managers, and how are they typically addressed?

Utility Account Managers often encounter challenges such as balancing the needs of multiple large clients, navigating complex utility rate structures, and staying updated on regulatory changes. To address these, they prioritize effective communication, leverage specialized software to manage accounts, and participate in ongoing industry training. Collaboration with internal teams—such as billing, engineering, and customer service—is also key to resolving client issues efficiently and maintaining strong relationships.

What is the difference between Utility Account Manager vs Utility Customer Service Representative?

AspectUtility Account ManagerUtility Customer Service Representative
CredentialsRelevant certifications, experience in account managementCustomer service training, basic industry knowledge
Work EnvironmentOffice-based, client-facing, some field visitsCall centers, customer support centers
Employer & Industry UsageUtility companies, energy providersUtility companies, customer support departments
Search & Comparison IntentUnderstanding account management roles, career infoCustomer service roles, entry-level positions

The Utility Account Manager typically handles client accounts, manages billing issues, and develops customer relationships, requiring specific certifications and experience. In contrast, the Utility Customer Service Representative focuses on assisting customers with inquiries and resolving issues via phone or in person. Both roles are essential in utility companies but differ in responsibilities, credentials, and work environment.

What does a utility account manager do?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often use customer management software and need strong communication and problem-solving skills to address client needs and coordinate with technical teams. The role may require knowledge of utility regulations and certifications depending on the region.

What is the role of a utility account manager?

A utility account manager oversees customer accounts for utility companies, ensuring accurate billing, resolving service issues, and maintaining customer relationships. They often analyze usage data, coordinate with technical teams, and may use customer management software to support service delivery.

What cities in Texas are hiring for Utility Account Manager jobs?

Cities in Texas with the most Utility Account Manager job openings:

Utility Account Manager jobs near you

Account Manager

Coppell, TX • On-site

GME Supply Family of Brands
See more jobs at GME Supply Family of Brandsexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Account Manager
Department: Sales
Employment Type: Full Time
Location: Coppell, Texas
Reporting To: Nick Puetz
Description
In this role, success comes from being a motivated, customer-focused professional who's passionate about achieving personal goals while also lifting up the team. Strong communication, people skills, and time management are key-you'll be building relationships, staying organized, and helping deliver a top-notch experience for our clients.
Key Responsibilities
As an Account Manager you will:
  • Provide critical equipment and expertise to a large group of industries, with a specific focus on at-height workers
  • Identify and win business in our dynamic environment
  • Take charge of your sales territory - personal financial success will be earned through performance-based incentives as a part of our generous compensation package
  • Collaborate, engage, and be a team player in order to reflect and enhance GME's brand within the Utility industry

Skills, Knowledge and Expertise
  • Broad knowledge and experience with technology
  • Tech Savvy and the ability to work at a fast pace
  • Proven success in setting and meeting aggressive goals
  • Excellent communication & organizational skills
  • Exceptional decision-making & problem resolution capacity
  • Industry background is not required, but is a plus

Why it's great to build your career with us!
We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being.
Some of our benefits:
  • Health, Vision & Dental Insurance with company contributions
  • Free Employee Assistance Program: 24/7 access
  • Generous paid time off (PTO) that increases with tenure
  • Paid holidays
  • Volunteer Paid Time Off: Give back to our community & get paid!
  • 401k Matching Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!
This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.
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