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Utilities Service Jobs in Florida (NOW HIRING)

Regional Utilities

Mechanic

Santa Rosa Beach, FL · On-site

Regional Utilities has been a trusted provider of water and wastewater services in South Walton since 1985. Formed through a franchise agreement with Walton County, Regional Utilities was established ...

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

Semiserve

Service Planner

Plant City, FL · On-site

Overview: PTS Advance is seeking Area / Service Planning Technicians to support local Florida utility clients in the Plant City area. These individuals will play a key role in planning and ...

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

ACRT

Utility Forester

Tallahassee, FL · On-site

A utility service provider is looking for a Consulting Utility Forester in Tallahassee, FL. Responsibilities include inspecting trees and brush, planning tree crew activities, and liaising between ...

New

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

MasTec Utility Services

Utility Locator field

Hollywood, FL · On-site

$14.50 - $18.25/hr

... utilities to minimize accidental damage or disruption of service due to construction excavation activities. Must be familiar with industry standards, policies, guidelines, and procedures.

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All JobsUtilities Service JobsUtilities Service Jobs in Florida

Utilities Service information

See Florida salary details

$9

$17

$28

How much do utilities service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for utilities service in Florida is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $22.26 per hour, depending on experience, location, and employer.

What is a utilities service job?

Utilities service jobs involve working with essential infrastructure that provides public services such as electricity, water, gas, and sewage. Professionals in this field are responsible for installing, maintaining, repairing, and sometimes designing systems that deliver these services to homes and businesses. Roles can include lineworkers, water treatment operators, gas technicians, and customer service representatives. These positions are crucial for ensuring the safe and reliable delivery of utilities to communities.

What do utility service workers do?

Utility service workers install, maintain, and repair infrastructure such as water, gas, electricity, and sewage systems. They often operate specialized tools and equipment, follow safety protocols, and may work outdoors in various weather conditions to ensure reliable utility services.

What are some typical challenges faced by professionals working in utilities service roles, and how can they be addressed?

Utilities Service professionals often encounter challenges such as responding to emergency outages, managing aging infrastructure, and coordinating with various departments to ensure service continuity. Effective communication and a proactive approach to maintenance can help minimize disruptions. Additionally, adapting to new technologies and regulations is essential, so continuous professional development and teamwork are key to overcoming these challenges and ensuring reliable service delivery.

Is utilities service a good career?

Utilities service jobs involve maintaining and repairing infrastructure for water, electricity, or gas, often requiring technical skills and safety training. These roles typically offer stable employment, competitive wages, and opportunities for advancement, making them a solid career choice for those interested in technical work and public service.

What is the difference between Utilities Service vs Electrician?

AspectUtilities ServiceElectrician
Required CredentialsHigh school diploma, technical training, certifications in utility operationsHigh school diploma, electrical apprenticeship, state licensing
Work EnvironmentUtility plants, outdoor sites, infrastructure facilitiesResidential, commercial, industrial electrical systems
Employer & Industry UsageUtility companies, public infrastructureElectrical contracting firms, construction companies

Utilities Service professionals focus on maintaining and operating utility infrastructure like water, gas, or electricity systems, often working for utility companies. Electricians primarily install, repair, and maintain electrical wiring and systems in buildings. While both roles require technical skills and certifications, Utilities Service roles are more infrastructure-oriented, whereas Electricians work directly on electrical systems within structures.

What are the key skills and qualifications needed to thrive in utilities service, and why are they important?

To thrive in Utilities Service, you generally need a solid understanding of utility systems, safety regulations, and often a relevant technical diploma or certification. Familiarity with SCADA systems, GIS software, and industry-standard safety certifications like OSHA are typically required. Strong problem-solving, customer service, and teamwork skills help professionals effectively address service issues and collaborate with colleagues. These abilities are crucial for maintaining reliable utility operations, ensuring public safety, and providing excellent customer support.
What are popular job titles related to Utilities Service jobs in Florida? For Utilities Service jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Utilities Service jobs in Florida look for? The top searched job categories for Utilities Service jobs in Florida are:
What cities in Florida are hiring for Utilities Service jobs? Cities in Florida with the most Utilities Service job openings:
Utilities Service jobs near you
Infographic showing various Utilities Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,377 per year, or $18 per hour.

Contact Center Representative - Utilities

Pinellas County Government

Clearwater, FL • On-site

$19.50/hr

Full-time

Retirement

Posted 17 days ago

Pinellas County rating

7.9

Company rating: 7.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

412th of 842 rated public administrative organizations

Job description

Contact Center Representative - Utilities
Location: 14 S Ft Harrison Ave, Clearwater FL 33756
Schedule: Monday-Friday 8am-5pm. Up to 2 days/week remote work available.
Join a team where your great attitude and top-notch customer service skills truly matter! We're searching for someone who enjoys helping people, learns quickly, and communicates clearly (even when the topic gets technical.) If you're comfortable on the phone and able to turn complex details into friendly guidance, you'll be a perfect fit. Come help us deliver service with confidence, clarity, and a smile!
The Utilities Contact Center Representative is accountable for the response and resolution to inquiries (from any source) regarding payments, account research, escalated issues, and the application of approved policies and procedures. The contact center handles contacts (ranging from simple to complex) regarding utilities services (water, sewer, reclaimed water, taxes and various other services) provided by Pinellas County and 11 other municipalities and 2 private companies.
This is a highly responsible position within the organization, maintaining all internal/external customer relations and issues. The employee is expected to exercise a high degree of independent judgment based on experience and knowledge of department operations. A significant portion of revenue is generated through this department by establishing and maintaining customer accounts and by being a goodwill ambassador to the organization of Pinellas County Utilities.
What Will You Do?
  • Research, verify, update and assure the accuracy of information in the customer information system.
  • Answer customer phone calls following set standards and expectations while assisting customers with various account activities such as payment application, financial assistance agencies, fixed due dates, deferrals, payment installments, refunds, high bills, etc.
  • Interpret billing information provided on customer accounts and applies appropriate procedures as needed.
  • Cancel, establish, and maintain customer accounts in the customer information system.
  • Research and verify property ownership to ensure billing of base charges.
  • Explain the Utilities Department and other municipalities' rate schedules in a clear and understandable manner.
  • Maintain and update names, phone numbers, mailing addresses, and email addresses for customer accounts.
  • May assist in conducting investigations and audits to resolve problems from misapplied funds or dormant accounts.
  • Perform a variety of tasks related to an automated office environment.
  • Process credit card and e-check payments via phone.
  • Prepare reports and perform special projects as required.
  • Perform related work as assigned or required.

What Do You Need?
Experience - Working with administrative matters, customer accounts, and utility service problems with practical skills in the use of personal computer applications.
  • 3 years of experience as described above; or
  • An associate degree trade school, or vocational training degree, diploma, or certificate that includes training or experience as described above plus 1 year of experience dealing with customer service inquiries.; or
  • A Bachelor's or higher-level degree that includes some training or experience as described above.
  • Assignment to work a variety of work schedules including compulsory work periods in special, emergency, and/or disaster situations.

Highly Desirable
  • Previous call center experience.
  • Bi-lingual in Spanish, French, and/or Vietnamese.

Knowledge, Skills and Abilities
  • Knowledge of the principles of government accounting and record keeping procedures pertinent to the area of assignment.
  • Knowledge of local, federal, and state regulations, utility rules, and ordinances and procedures as they relate to customer accounts.
  • Knowledge of customer service terminology, grammar, spelling, math, and bookkeeping methods.
  • Skilled in the application of quality customer service.
  • Skilled in the operation of automated office equipment.
  • Ability to use and be proficient in computer applications and software.
  • Ability to make and apply decisions in accordance with laws, regulations, ordinances, and procedures.
  • Ability to analyze accounts, perform computations, determine amounts due and responsible parties and prepare related correspondence and documents.
  • Ability to understand and follow oral and written instructions and to express oneself clearly and concisely, orally and in writing, and to communicate effectively with internal and external departments, customers and agencies on often controversial issues.
  • Ability to type with reasonable speed and accuracy.

Why Choose Pinellas County?
  • Looking for a strong retirement? We have you covered as members of the Florida Retirement System (FRS) with investment and pension options.
  • We have deferred compensation programs and wellness centers to name a few perks. Check out these and more!

Want To Learn More?
Review the full classification description with the Physical/Mental Demands and Working Conditions at the below link.
Customer Services Specialist

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