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Utilities Customer Service Supervisor Jobs (NOW HIRING)

Customer Service Supervisor

Monee, IL · On-site

$60K - $80K/yr

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

Customer Service Supervisor ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000. For roles within California the range is $70,304 - $90,000 and Washington is $80 ...

We are seeking a Customer Service Supervisor to join a growing team in a newly created leadership position. This individual will serve as the Customer Service Manager's right hand, taking ownership ...

Customer Service Supervisor Apply now Job no: 539771 Work type: Full time Location: Gold Coast Categories: Cleaning, Management, Housekeeping ISS IS A PLACE TO BE YOU "Connecting People and Places to ...

Field Customer Service Supervisor Requisition ID: req1167 Type of Employment: Regular Full-Time ... utilities. * Effectively handle difficult employee relations, personnel matters, and customer ...

Position Summary The Customer Service Supervisor is responsible for overseeing daily Customer Service activities, addressing customer requirements, and ensuring effective service operations. This ...

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Customer Service Supervisor plays a major role and are responsible for maintaining excellent customer service, providing assistance and responding to customer concerns. The Customer Service ...

Showing results 21-40

Utilities Customer Service Supervisor information

See salary details

$24.5K

$58K

$101K

How much do utilities customer service supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for utilities customer service supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Utilities Customer Service Supervisor vs Utilities Customer Service Representative?

AspectUtilities Customer Service SupervisorUtilities Customer Service Representative
CredentialsHigh school diploma; some roles prefer experience in customer service or supervisory trainingHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentSupervises customer service teams in utility offices or call centersHandles customer inquiries in call centers or in-person at utility offices
Employer & Industry UsageUtility companies, municipal servicesUtility companies, municipal services
Search & Comparison IntentUnderstanding supervisory roles, career advancementCustomer service duties, entry-level positions

The Utilities Customer Service Supervisor oversees customer service teams, ensuring efficient communication and problem resolution, while the Utilities Customer Service Representative handles direct customer inquiries and support. The supervisor role typically requires more experience and leadership skills, whereas the representative role focuses on day-to-day customer interactions.

What states have the most Utilities Customer Service Supervisor jobs?

States with the most job openings for Utilities Customer Service Supervisor jobs include:

What are popular job titles related to Utilities Customer Service Supervisor jobs?

For Utilities Customer Service Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Utilities Customer Service Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Supervisor

Monee, IL • On-site

DHL
Transportation and Warehousing • 10K+ employees

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


DHL rating

6.9

Company rating: 6.9 out of 10

Based on 327 frontline employees who took The Breakroom Quiz


Job description

Customer Service Supervisor
?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
Job Description
Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
• Execute daily customer contract requirements and identify accessorial activity
• Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
• Ensure necessary documentation is completed and filed according with company and customer guidelines
• Provide professional, safe, fair and secure work environment and direct daily activities
• Lead support staff to increase productivity via improved work processes and associate development
• Administer associate recognition programs as outlined in company/account/site guidelines
• Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
• Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
• Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
• Ensure value-added services for customers are completed as required
Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 1-3 years of experience in a lead / supervisory / management position, required
• 1-2 years of logistics industry experience, preferred
• Previous customer service and operations background, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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