A day in the life
Morning finds you setting up a modern lab: calibrating OEM trainer equipment, queuing up multimedia lessons, and arranging hands-on stations that mirror a Mercedes‑Benz workshop. You open with clear learning objectives, then demonstrate real-world diagnostics across electrical, powertrain, chassis, and comfort systems—translating complex concepts into practical skill.
By midday, the class splits into labs. You coach one-on-one, encourage critical thinking, and guide troubleshooting. You model safe work practices and reinforce OEM standards at every step.
In the afternoon, you refine content and collaborate with Mercedes‑Benz counterparts on curriculum updates. You plan for periodic Train‑the‑Trainer engagements, organize assessments, and document outcomes. Before closing, you handle administrative tasks and ensure all activities align with the OEM Corporate Travel Policy.
Core responsibilities
- Inspire and educate: foster an inclusive environment that grows technician confidence and mastery in Mercedes‑Benz technologies.
- Lead hands-on learning: deliver prepared curricula using multimedia methods; pace lessons well; keep classroom and lab content aligned and engaging.
- Develop curriculum: transform OEM service information into classroom‑ready lesson plans, visuals, practical exercises, demos, and evaluations.
- Mentor: guide individual projects and coach problem solving to spark innovative approaches.
- Champion safety: model and instill best practices that meet or exceed OEM brand standards.
- Partner with the OEM: work closely with Mercedes‑Benz on content updates; participate in periodic Train‑the‑Trainer events.
- Administrative excellence: follow the OEM Corporate Travel Policy and complete other duties as assigned.
What you’ll bring
- Education: High school diploma or GED (required).
- Communication: clear, confident facilitator with strong interpersonal skills.
- Organization: adept at planning, prioritizing, time management, and adapting to change; deadline‑oriented.
- Computer: MS Office proficiency.
- Teaching mindset: patience, empathy, and a motivational style that meets learners where they are.
- Professionalism: sound judgment, problem‑solving ability, decision‑making skills, and schedule flexibility.
- Preferred proficiency: Experience as a Mercedes‑Benz technician or ASE Master and/or MB Master‑Certified.
Tools and technology
- OEM trainer platforms, state‑of‑the‑art audiovisual equipment, and structured workshop exercises.
Compensation and benefits
- $90,000–$94,000 per year (based on experience)
- Weekends off
- Paid training
- Tuition waiver after 6 months for you and your immediate family at UTI and Concorde campuses
- Paid time off: vacation, sick, flexible, and holiday programs
- Retirement matching: 50% match on the first 6% of your contributions after 90 days
- Paid parental leave: 4 weeks for both birthing and non‑birthing parents
- Health, vision, and dental coverage for you and your dependents
- Pet insurance through ASPCA
- Health plan enrollment: eligibility begins the first of the month after completing one full month of employment
About us
For 60 years, Universal Technical Institute and its family of schools have earned the trust of 35+ leading brands across 16 campuses and 16 technical programs. Beyond the numbers, our mission is personal: expanding our reach and impact—one life at a time. Join us and help set the standard for the next generation of Mercedes‑Benz technicians.