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Usps Tracking Jobs in Washington (NOW HIRING)

This position supports the Technology Acquisition Management (TAM) group by supporting the successful planning, tracking, execution, and closure of projects within the USPS Engineering Systems ...

New

Experience with USPS, FedEx, UPS, DHL, postage meters, shipping systems, package tracking, mailroom operations, or federal facility support preferred.Equivalent combination of education, training ...

Mail Courier

Washington, DC ยท On-site

$21.77/hr

Experience with USPS, FedEx, UPS, DHL, postage meters, shipping systems, package tracking, mailroom operations, or federal facility support preferred.Equivalent combination of education, training ...

Mail Clerk

Washington, DC ยท On-site

$19.96/hr

Receives, scans, sorts and delivers incoming mail and packages from the USPS and all external carriers, maintaining the chain of custody. Utilizes in depth knowledge of package tracking software and ...

Mail Clerk

Washington, DC ยท On-site

$19.96/hr

Receives, scans, sorts and delivers incoming mail and packages from the USPS and all external carriers, maintaining the chain of custody. Utilizes in depth knowledge of package tracking software and ...

The position serves as a key liaison between USPS leadership, finance, and external stakeholders to ... tracking tools. Required Qualifications * Bachelor's degree * Minimum of 3 years of experience with ...

... the USPS Attorneys, Office of Inspection General, Inspection Service and PCES Manager. Create a case manifest to track and enter activities into a customized tracking system for monthly reports.

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Usps Tracking information

See Washington salary details

$10

$26

$64

How much do usps tracking jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for usps tracking in Washington is $26.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.26 and $30.71 per hour, depending on experience, location, and employer.

What is a USPS Tracking job?

A USPS Tracking job typically involves monitoring, updating, and assisting customers with tracking information for mail and packages. Employees in this role may work in customer service, provide tracking updates, resolve issues related to lost or delayed shipments, and ensure accurate tracking data in USPS systems. They may also assist with inquiries regarding delivery status and expected arrival times. This position requires attention to detail, customer service skills, and familiarity with postal tracking systems.

What are the typical challenges faced in a USPS Tracking position, and how can I prepare for them?

In a USPS Tracking role, common challenges include managing a high volume of tracking inquiries, quickly resolving lost or delayed package issues, and staying up to date with procedural changes and new technologies. You may also need to handle occasional frustrated customers and work shifts that align with peak mailing periods. Preparing by familiarizing yourself with USPS tracking systems, staying organized, and developing strong communication skills can help you address these challenges confidently. Teamwork is essential, as you'll often collaborate with postal staff, delivery personnel, and customer service agents to ensure accurate and timely information for customers.

What are the key skills and qualifications needed to thrive in the Usps Tracking position, and why are they important?

To excel in a USPS Tracking role, you need attention to detail, basic data entry proficiency, and a solid understanding of shipping and logistics procedures, often supported by a high school diploma or equivalent. Familiarity with USPS tracking systems, barcode scanners, package management software, and Microsoft Office tools is typically required. Strong communication, problem-solving skills, and the ability to work efficiently under pressure help you stand out in this position. These competencies ensure accurate tracking, timely resolution of customer inquiries, and smooth mail or package delivery operations.

What are popular job titles related to Usps Tracking jobs in Washington? For Usps Tracking jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Usps Tracking jobs in Washington look for? The top searched job categories for Usps Tracking jobs in Washington are:
Infographic showing various Usps Tracking job openings in Washington as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,424 per year, or $26.6 per hour.

Auditor (Information Systems) - Technology Operations Directorate

Office of the Inspector General, USPS

Arlington, VA โ€ข On-site, Remote

$102K - $158K/yr

Full-time

Posted 17 days ago


Job description

Summary
Do you want to make an impact? The United States Postal Service Office of Inspector General (USPS OIG) is seeking qualified internal applicants to fill our Auditor (Information Systems) positions in our Office of Audit's Technology Operations directorate, located in:
  • Arlington, VA

Bring your skills and voice to our team!
Learn more about this agency
Duties
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About Our Directorate:
The Technology Operations directorate conducts various types of audits and evaluations of the Postal Service's cybersecurity and technology processes, tools, and operations. The directorate oversees one of the world's largest technology infrastructures, which includes five national deployment and solution centers, 32,000 network locations, 20,000 servers, and more than 930 applications operating on more than 180,000 devices. The directorate helps to reduce the risk of fraud, inappropriate disclosure of sensitive data, and disruption of critical postal operations and services by assessing whether USPS information resources provide the highest level of security, reliability, and value expected by USPS customers. The directorate also provides oversight of the Postal Service's responsibility to safeguard employees, customers, critical infrastructure, and information systems against cyberthreats.
About the Position: As an Auditor (Info Sys), you will serve as a full-performance senior member of an audit team conducting systematic reviews and audits of Postal Service information systems and technology including assessments of security and vulnerability, adequacy of internal controls; compliance with laws, regulations, policies, and/or contracts; and detection of fraud, waste, and abuse. You will apply a wide range of auditing and information technology concepts, laws, policies, practices, analytical, and diagnostic methods and techniques to address substantive technical issues or problems characterized by complex, controversial, and/or sensitive matters that contain several inter-related issues.
You will have relevant experience in:
  • Performing all functions of an audit, individually and as a member of an audit team, with limited oversight in accordance with OIG policies and procedures and Generally Accepted Government Auditing Standards. Assessing such matters as general, application, and security controls; data integrity; systems life cycles; acquisitions; and information technology management.
  • Planning audits by considering organization objectives, structure, policies, processes, internal controls, and external regulations; identifying risk areas; preparing audit scope and objectives.
  • Developing individual audit programs and plans that provide a clear path for developing convincing findings and actionable recommendations, including functional responsibilities; specific project assignments; audit objectives and requirements; advanced field work knowledge, skills and abilities; references; and special instructions covering contingencies.
  • Leading data collection efforts, ensuring that evidence collected is reliable, sufficient, relevant, and properly documented in the project work papers.
  • Selecting and applying appropriate information systems software, tools and testing methods to collect, arrange, process, analyze, and present data; develop conclusions; and make recommendations.
  • Reviewing and interpreting complex systems data and reports; policies; standard operating procedures, and contracts to determine validity and compliance with procedures, internal directives, and regulatory requirements.
  • Performing tests and evaluations, obtaining samples, and retrieving and analyzing computer-processed information.
  • Using critical thinking, data analytics, and applied logic to discern meaning of and interpret data, identify risks, evaluate strengths and weaknesses of alternative solutions, develop novel approaches to problems, and reach insightful conclusions.
  • Developing well-supported findings and appropriate recommendations that are cost-effective and actionable.
  • Producing audit documentation such as internal review reports, management agreements, follow-up assessment reports, findings, corrective and preventive action plans, internal reviews, scopes of work and process flow charts to effectively communicate to internal and external stakeholders.
  • Drafting audit reports and other documents that are clear, convincing, accurate, technically thorough, and appropriately targeted to the OIG's customers' needs.
  • Performing lead duties as assigned, coordinating the activities of an audit team or leading sections of the audit including developing project budget, tracking staff hours, establishing and monitoring milestones, and mentoring junior staff.
  • Representing the audit team at meetings with OIG and USPS management.
  • Making recommendations to Office of Audit management concerning improvements to audit policies and procedures.
  • Maintaining liaison with other offices, agencies and other appropriate organizations as needed.
  • Conducting follow-up reviews of management actions taken to correct identified deficiencies.

The duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The preceding description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
Requirements
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Conditions of employment
  • Must be a U.S. citizen.
  • Must be able to pass a drug screening.
  • Must be able to pass a background investigation.
  • Must be able to obtain and maintain a Top Secret (Tier-5) clearance.
  • Must be able to obtain and maintain a government-issued credit card.
  • May be required to successfully complete a 12-month probationary period.

Qualifications
Career Advancement Opportunities: Non-competitive promotion up to a GS-13 equivalent level is possible through our career ladder program.
The equivalent GS-13 level is distinguished from the GS-12 level by the demonstrated ability to lead audits and/or complex audit areas which require mastery level project management, critical thinking, and analytical problem-solving skills with minimal supervisory oversight. Complex audit areas are distinguished by the heightened prominence, scope, or sensitivity of the subject; the difficulties encountered in establishing facts; the need for meticulous execution; and/or the greater number of individual metrics to be considered.
Position Minimum Qualification Requirements
You must meet all the minimum qualifications listed below.
Professional Experience Requirement:
  • Two to four (2-4) years of professional, full-time experience conducting program and/or performance technical audits in accordance with Generally Accepted Government Auditing Standards at an Office of Inspector General or similar audit organization to determine the efficiency and effectiveness of programs, functions, and operations;

OR
  • Two to four (2-4) years of professional, full-time experience in evaluating the efficiency and effectiveness of programs, functions, and operations, or related responsibilities for managing and maintaining system security postures.

Education Requirement:
  • Degree in auditing or in a related field (see below for related field degree list) such as computer science, information technology, cybersecurity, or information assurance. You must submit transcripts from an accredited college or university.

OR
  • A combination of education and experience - at least four (4) years of experience in Performance Auditing, or an equivalent combination of performance auditing experience, college-level education, and training that provided professional auditing knowledge. The applicant's background must also include one of the following:
    1. Technical certificate such as a Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM); OR
    2. Completion of the requirements for a degree that included substantial course work in auditing or accounting, e.g., 15 semester hours. You must submit transcripts from an accredited college or university.

Auditor (0511) Related and Accepted Degrees:
  • Business Related, including but not limited to:
    • Auditing, Accounting, Business Administration, Economics, Finance, International Business, Management, Marketing, Organizational Behavior/Psychology, etc.
  • Government Related, including but not limited to:
    • Criminal Justice, Political Science, Public Administration, Public Policy, Law, Public Relations/Communications, etc.
  • Technically Related, including but not limited to:
    • Engineering, Cybersecurity, Information Security, Information Assurance, Computer Science, Networking, Information Technology, Journalism/Investigative Reporting, Logistics, Supply Chain Management, etc.

Desirable Qualifications
  • Advanced degree.
  • Professional certification(s), e.g., CISA, CISSP, CISM, CAP, CASP+, or data analytics-related.
  • Proficiency in data analytics tools such as R, ACL, or similar platforms, with a strong ability to apply programming skills for advanced data analysis and visualization to enhance audit processes and decision-making.

Evaluation Factors | How you will be evaluated:
You must have the experience, knowledge, and skills as listed in each of the evaluation factors listed below. Include your major accomplishments relevant to the position requirements and factors in your resume.
  • Mastery of a professional knowledge of theories, practices, methods, and techniques of information systems auditing; and knowledge of organizational or program practices, policies, and functions sufficient to independently plan and conduct a variety of assignments or investigations and to develop or modify methods and techniques to resolve a variety of problems.
  • Skill in analyzing various information systems related problems and in developing findings, recommendations, and technical solutions for emerging technologies.
  • Ability to evaluate computer security associated with various information technology environments, operating systems, hardware, software components, systems, and/or subsystems.
  • Ability to apply advanced technology as required to conduct tests and evaluations, obtain samples, retrieve and analyze computer-processed information.
  • Ability to write communications that convey concise and comprehensive information on matters of a complex nature which are appropriate for the targeted audience and require minimal editing.
  • Ability to communicate verbally and deliver presentations to convey information and issues of a complex and technical nature, incorporating information obtained through research in a manner understandable to a non-technical audience.

Failure to demonstrate that you meet all the preceding evaluation factor requirements will result in a score of zero (0), an ineligible status, and you will not be referred for further consideration.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education.
Applicants can verify accreditation here: www.ed.gov.
Special Instructions for Candidates with Foreign Education:
Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.
For further information visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
About the OIG | What We Do
America's Postal Service is one of the government's most trusted entities. The US Postal Service Office of Inspector General, an independent agency within the Postal Service, employs over 800 auditors, criminal investigators, and professional support personnel stationed in over ninety locations. The OIG plays a key role in maintaining the integrity and accountability of America's Postal Service, its revenue and assets, and its employees.
The USPS OIG audits and reviews are designed to protect assets and revenue, ensure efficient and economical mail delivery, and safeguard the integrity of the postal system. We perform audits and reviews in compliance with standards published by the Comptroller General of the United States, the American Institute of Certified Public Accountants, the Public Company Accounting Oversight Board, the Institute of Internal Auditors, and the Council of the Inspectors General on Integrity and Efficiency.
To learn more about the Office of Audit, visit: Office of Audit | About Us
Reasonable Accommodations
  • Reasonable accommodation available for applicants with disabilities.
  • Submit requests to jobs@uspsoig.gov; decisions made case-by-case.

Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Position Level & Compensation
  • USPS OIG is an Excepted Service agency and uses a Pay Banding system equivalent to the Federal GS scale.
  • This position is a