Operate high-speed, high-volume mail processing equipment including mail inserters, sorters, postage systems, and finishing equipment.
Perform document finishing activities including folding, inserting, labeling, sealing, packaging, and posting mail.
Process production mail jobs, including mail merge, address cleansing, barcode validation, and mailing list maintenance.
Coordinate automated and manual finishing, fulfillment, and mailing processes to ensure timely and accurate delivery.
Manage electronic input, packaging activities, and fulfillment operations in a fast-paced production environment.
Receive, sort, process, and distribute incoming mail, packages, supplies, and accountable mail.
Deliver and collect mail on scheduled routes throughout the facility.
Track, trace, and resolve mailing and shipping issues with USPS, FedEx, and other courier services.
Prepare packages and documentation for outbound shipments using automated shipping systems.
Perform quality control checks on outbound mail, validate addresses, and ensure compliance with mailing standards.
Process electronic mail distribution, including scanning, preparation, and digital distribution of documents.
Assemble, package, ship, and track fulfillment materials and kits.
Maintain shipping and mailroom logs, barcode tracking systems, and distribution records.
Monitor inventory levels and replenish mailroom and shipping supplies as needed.
Operate, clean, and perform basic maintenance on mailroom and shipping equipment; coordinate service requests when necessary.
Recommend process improvements to increase efficiency, reduce costs, and optimize workflow.
Serve as a point of contact for special mailing projects and unique shipping requirements.
Follow all mailroom security procedures and company policies.
Communicate professionally with customers and team members to ensure excellent service.
Ability to lift and move up to 50 pounds.
Ability to read, write, and follow written and verbal instructions in English.
Intermediate PC and internet proficiency.
Intermediate Microsoft Word skills, including mail merge, forms, tables, headers/footers, and document formatting.
Intermediate Microsoft Excel skills, including formulas, charts, multiple worksheets, and basic data analysis.
Working knowledge of Microsoft PowerPoint.
Experience using Adobe Acrobat or similar document management and file conversion software.
Basic knowledge of network printing and printer setup.
Working knowledge of digital front-end systems and Mac operating systems when required.
Ability to operate mailroom equipment including:
Strong customer service and communication skills.
Excellent organizational and multitasking abilities.
Ability to work independently with minimal supervision.
Accurate data entry skills.
Experience using production mail software.
Ability to estimate, schedule, and coordinate mailing jobs.
Ability to train and mentor other mailroom associates.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To be considered, please apply directly to this requisition using the link provided. Kindly forward this opportunity to any other interested parties. Thank you!