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Usher Chicago Jobs (NOW HIRING)

MSG Entertainment Holdings, LLC

Usher

New York, NY · On-site

$22.38/hr

... Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and ... The Usher/Ticket taker will warmly welcome guests to the Venue, answer their questions and direct ...

United Security Services

Trade Show Usher

Chicago, IL · On-site

$17.50/hr

Flexible availability and must be able to work on weekends, holidays and in various locations (Chicago and suburbs). * Must have reliable transportation for various schedules. * Must be able to ...

Regal Cinemas, Inc

Team Member

Chicago, IL · On-site

$16.60/hr

Cast Member Position Regal Cinemas Webster Place 11 in Chicago is looking for part-time cast ... Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Regal

Floor Staff

Chicago, IL · On-site

$17.05/hr

Cast Member Position Regal Cinemas at City North in Chicago is looking for part-time cast members ... Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor ...

Regal Cinemas, Inc

Floor Staff

Chicago, IL · On-site

$17.05/hr

Cast Member Position Regal Cinemas at City North in Chicago is looking for part-time cast members ... Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor ...

Regal Entertainment Group

Team Member

Chicago, IL

$16.60/hr

Cast Member Position Regal Cinemas Webster Place 11 in Chicago is looking for part-time cast ... Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Regal Entertainment Group

Floor Staff

Chicago, IL

$17.05/hr

Cast Member Position Regal Cinemas at City North in Chicago is looking for part-time cast members ... Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor ...

Regal

Team Member

Chicago, IL · On-site

$16.60/hr

Cast Member Position Regal Cinemas Webster Place 11 in Chicago is looking for part-time cast ... Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Snowflake

Senior Solution Engineer

Chicago, IL · On-site

$165K - $216K/yr

To usher in this new era, we seek AI-native thinkers across every function who are energized by the ... We are seeking a Chicago-Based Senior Solution Engineer to solve customers' complex problems and ...

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Usher Chicago information

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How much do usher chicago jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for usher chicago in the United States is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $18.03 per hour, depending on experience, location, and employer.

What is an usher?

Ushers in Chicago are staff members who assist guests at venues such as theaters, sports arenas, concert halls, and other event locations throughout the city. Their primary duties include greeting attendees, checking tickets, directing people to their seats, answering questions, and ensuring safety protocols are followed. Ushers play a key role in providing a positive and organized experience for patrons by offering helpful information and support during events. They may also assist with crowd control, handle emergencies, and help maintain the cleanliness of the venue. The role often requires strong communication skills, customer service experience, and the ability to work evenings, weekends, and holidays.

What are the typical duties and work conditions for an usher in Chicago?

As an Usher in Chicago, your responsibilities often include greeting guests, checking tickets, directing patrons to their seats, and ensuring safety regulations are followed. Ushers also assist with crowd control, respond to guest inquiries, and may help in emergency situations. The work environment is usually fast-paced, especially during events, and often requires standing for long periods and working evenings or weekends. You'll collaborate closely with other ushers, security staff, and event coordinators to provide a smooth and enjoyable experience for attendees.

What are the key skills and qualifications needed to thrive as an usher in Chicago?

To thrive as an Usher in Chicago, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticket scanning devices, seating management systems, and emergency protocols is often required. Excellent communication, patience, and a friendly demeanor help create a welcoming atmosphere and resolve guest issues smoothly. These skills are crucial for ensuring a safe, organized, and enjoyable experience for patrons at events and venues.

What is the difference between Usher Chicago vs Ticket Seller Chicago?

AspectUsher ChicagoTicket Seller Chicago
Primary RoleAssist guests, manage crowd flow, provide event supportSell tickets, handle transactions, manage entry points
Required SkillsCustomer service, communication, crowd managementCash handling, customer service, sales skills
Work EnvironmentEvent venues, theaters, concertsBox offices, entry gates, event venues
CertificationsNone typically requiredNone typically required

While both roles involve customer interaction at events, Ushers primarily assist with crowd management and guest support, whereas Ticket Sellers focus on selling tickets and managing entry. Both positions require strong customer service skills and are common in event venues in Chicago.

What cities are hiring for Usher Chicago jobs?

Cities with the most Usher Chicago job openings:

What states have the most Usher Chicago jobs?

States with the most job openings for Usher Chicago jobs include:

What job categories do people searching Usher Chicago jobs look for?

The top searched job categories for Usher Chicago jobs are:

Usher Chicago jobs near you
Infographic showing various Usher Chicago job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $33,819 per year, or $16.3 per hour.

Usher - Chicago Theatre

Chicago, IL

MSG Entertainment Holdings, LLC
See more jobs at MSG Entertainment Holdings, LLCexternal

Full-time

Posted 20 days ago

Job description

Who are we hiring?

As an Usher at the Chicago Theatre, you will provide positive guest/client experiences at live events. An Usher is responsible for greeting the guest, directional assistance through various entry/departure points, line management, assisting with emergency or medical situations, and answering frequent questions regarding the event or the Chicago Theatre.

What will you do?

  • As an Usher at the Chicago Theatre, you will promote positive guest/client experiences during the beginning (ingress), middle of event and show departure (egress).
  • Welcome guests to The Chicago Theatre and provide wayfinding assistance.
  • Check aisles, rows, and seats prior to the house opening to ensure cleanliness. Notify Supervisor of any issues prior to opening. 
  • Check designated area to be sure all emergency exit pathways are clear and accessible prior to opening. Notify Supervisor prior to opening with any concerns.
  • Scan patrons' tickets and report any invalid tickets to a Supervisor.
  • Support lobby activities and ancillary activations including but not limited to VIP packages, soundchecks, and meet and greets.
  • Guide patrons to their seats efficiently and answer guest questions. 
  • Assist third party vendors with any necessary set-up prior to ingress. 
  • Turn in any Lost and Found items to the Supervisor immediately. 
  • Communicate any building deficiencies, security concerns, or safety issues to a Supervisor. 
  • Ensure event specific details and policies are adhered to by guests.
  • Be prepared to take an active role in Emergency Operations procedures (evacuation plan) through on-going training and drills. 
  • Aid other departments as needed.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

What do you need to succeed?

  • Previous Usher, Ticket Taker, or Guest Relations experience preferred.
  • Strong communication and customer service skills. 
  • Ability to work with large crowds. 
  • Must be able to tolerate and work in a loud, fast paced environment. 
  • General computer proficiency and email communications are required.
  • Maintain a professional manner, presence, and appearance always while on premises/duty. 
  • All candidates must be available to work 75% of the monthly show schedule (No guarantee of minimum hours). 
  • Must be comfortable with heights (working on high floor) and navigating steep steps and inclines. 
  • Must be willing to rotate to various positions within a shift. 

Special Requirements

  • Must be receptive to working outside in inclement weather and extreme temperatures.
  • Must be comfortable operating a limited mobility lift.
  • Must be comfortable with heights.
  • Must be knowledgeable to use a handheld PDA.
  • Ability to carry, lift, push, pull up to 30 lbs;
  • Must be able to traverse steps and be able to walk and stand long periods of time
  • Must be able to work within an environment with loud noises and everchanging visuals.
  • Must be willing to rotate to various posts within a shift as needed, based on business need.
  • Ability to stand and move about the theater throughout the duration of the shift.
  • Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.

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