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Usfhp Jobs (NOW HIRING)

BrightonOne

Contact Center Representative

Brighton, MA

$25 - $26.25/hr

Respond to high-volume inbound calls from USFHP members, providers, and caregivers in a professional, empathetic, and timely manner. * Provide accurate information regarding eligibility and ...

BRIGHTON MARINE

Contact Center Representative

Brighton, MA · On-site

$19.25 - $25/hr

Responding to high-volume inbound calls from USFHP members, providers, and caregivers in a professional, empathetic, and timely manner. * Providing accurate information regarding eligibility and ...

BrightonOne

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

Respond to high-volume inbound calls from USFHP members, providers, and caregivers in a professional, empathetic, and timely manner. * Provide accurate information regarding eligibility and ...

BrightonOne

Director, Customer Experience

Brighton, MA · Hybrid

$130K - $150K/yr

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

BrightonONE

Contact Center Representative

Brighton, MA · On-site

$25 - $26.25/hr

Respond to high-volume inbound calls from USFHP members, providers, and caregivers in a professional, empathetic, and timely manner. * Provide accurate information regarding eligibility and ...

BrightonONE

Director, Customer Experience

Brighton, MA · On-site

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

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Usfhp information

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$11K

$113.8K

$137K

How much do usfhp jobs pay per year?

As of Sep 1, 2026, the average yearly pay for usfhp in the United States is $113,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $136,500.00 per year, depending on experience, location, and employer.

What is USFHP?

The Uniformed Services Family Health Plan (USFHP) is a Department of Defense-sponsored healthcare program for eligible military family members, retirees, and their dependents. It offers comprehensive health coverage similar to TRICARE Prime, but is managed by designated civilian hospitals and healthcare systems in specific regions across the United States. USFHP provides a wide range of services, including preventive care, specialist visits, hospitalization, and prescription drug coverage. Members typically select a primary care provider within the USFHP network and do not need to file claims for covered services.

What is a USFHP?

A USFHP job typically involves working with the Uniformed Services Family Health Plan (USFHP), a TRICARE Prime option offered to military families and retirees. Roles vary but often include healthcare administration, member support, provider relations, or case management. Employees help ensure eligible beneficiaries receive high-quality healthcare services. These jobs may be with regional contractors managing the plan. Responsibilities depend on the specific position and organization.

What are the typical responsibilities of a USFHP outreach coordinator?

A USFHP outreach coordinator is responsible for educating eligible military families and retirees about the health plan's benefits, enrolling new members, and maintaining relationships with community organizations. Their daily tasks often include organizing informational events, responding to questions from beneficiaries, and collaborating closely with healthcare providers to ensure smooth member experiences. This role involves both independent work and teamwork, requiring strong communication and organizational skills. Additionally, outreach coordinators regularly track outreach efforts and member feedback to help improve program effectiveness.

What are the key skills and qualifications needed to thrive as a USFHP representative, and why are they important?

To thrive as a US Family Health Plan (USFHP) Representative, you need a solid understanding of healthcare benefits, insurance processes, and customer service, often supported by experience in healthcare administration or related fields. Familiarity with healthcare management software, claims processing systems, and HIPAA compliance is typically required. Strong interpersonal communication, problem-solving, and organizational skills help representatives address member concerns and coordinate with providers. These skills are vital to ensure accurate information delivery, member satisfaction, and efficient plan administration within a complex healthcare environment.

What is the difference between Usfhp vs Medical Assistant?

AspectUsfhpMedical Assistant
CertificationsVaries by employer, some require specific certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Job ResponsibilitiesPatient data management, administrative tasks, support rolesClinical tasks, patient care, administrative duties

Usfhp and Medical Assistants both work in healthcare settings, often sharing responsibilities like patient data handling and administrative support. However, Medical Assistants typically perform more clinical tasks and often hold specific certifications, whereas Usfhp roles may focus more on administrative and support functions depending on the employer.

More about Usfhp jobs

What cities are hiring for Usfhp jobs?

Cities with the most Usfhp job openings:

What states have the most Usfhp jobs?

States with the most job openings for Usfhp jobs include:

What job categories do people searching Usfhp jobs look for?

The top searched job categories for Usfhp jobs are:

Usfhp jobs near you
Infographic showing various Usfhp job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $113,776 per year, or $54.7 per hour.

Supervisor Health Plan Operations - USFHP

Providence Health & Services

Renton, WA • On-site

Other

Medical

This job post has expired today. Applications are no longer accepted.

Providence Health & Services rating

7.7

Company rating: 7.7 out of 10

Based on 848 frontline employees who took The Breakroom Quiz

165th of 896 rated healthcare providers

Job description

Job Title

Job Identification 446527

Job Category Member Services Enrollment & Billing

Locations Blackriver Corporate Park-Renton (Hybrid)

Job Schedule Full time

Job Shift Day

FTE 1

Minimum Salary 39.45

Maximum Salary 61.24

Job Description

Organizes and directs the daily activities and department workflow of the Claims Adjudicators and Claims Support Staff under the supervision of the Director of USFHP Operations. Responsibilities include ensuring accurate and timely accounting of Pacific Medical Centers' revenues and expenses for Outside Purchased Services (OPS), timely and accurate processing of claims and materials needed for the adjudication of claims. Assures compliance with DoD and other government agency guidelines and contract requirements. Sets Claims policy and monitors compliance to same. Monitors Medicare and TRICARE coding and payment guidelines and educates staff in changes. Identifies and solves payment issues with outside providers. Serves as the principle contact with IT for Centricity night jobs, check runs and warehouse updates of claims materials. Ensures that delegation standards are met, coordinates monthly reporting and yearly reviews by each plan to assure continued compliance with standards. Manages revisions to the code review software module. Responsible for storage and retrieval of claims and associated paperwork. Serves as a member of the US Family Health Plan management team. Jointly manages the US Family Health Plan budget with the Director of USFHP Operations and the other members of the management team.

Providence caregivers are not simply valued they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

  • 4 years Health care claims experience.
  • 2 years Supervisory capacity, including Lead role; or six months supervisory experience within Pacific Medical Centers.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

About Providence

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

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