ZipRecruiter

Log In

1

Usfhp Jobs (NOW HIRING)

BrightonOne

Director, Customer Experience

Boston, MA · On-site

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

Socket.dev

Director, Customer Experience

Boston, MA · On-site

$180 - $230/hr

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

New

BrightonONE

Director, Customer Experience

Brighton, MA · On-site

$130K - $150K/yr

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

BrightonOne

Manager, Clinical Quality

Brighton, MA · Hybrid

$105K - $120K/yr

Position Overview The Manager, Clinical Quality leads USFHP's clinical quality and accreditation programs: quality measurement, accreditation readiness and maintenance, and performance improvement.

BrightonOne

Director, Customer Experience

Brighton, MA · Hybrid

$130K - $150K/yr

Position Overview The Director, Customer Experience leads the beneficiary and provider experience for USFHP, with end-to-end accountability for the service, digital, and operational touchpoints that ...

BrightonONE

Provider Data Specialist

Brighton, MA · On-site

$70K - $80K/yr

Ensure provider data complies with Centers for Medicare & Medicaid Services (CMS), Department of War (DoW), TRICARE, URAC, and USFHP requirements. * Support provider directory accuracy initiatives ...

next page

Showing results 1-20

All JobsUsfhp Jobs

Usfhp information

See salary details

$11K

$113.8K

$137K

How much do usfhp jobs pay per year?

As of Aug 7, 2026, the average yearly pay for usfhp in the United States is $113,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $136,500.00 per year, depending on experience, location, and employer.

What is USFHP?

The Uniformed Services Family Health Plan (USFHP) is a Department of Defense-sponsored healthcare program for eligible military family members, retirees, and their dependents. It offers comprehensive health coverage similar to TRICARE Prime, but is managed by designated civilian hospitals and healthcare systems in specific regions across the United States. USFHP provides a wide range of services, including preventive care, specialist visits, hospitalization, and prescription drug coverage. Members typically select a primary care provider within the USFHP network and do not need to file claims for covered services.

What are the typical responsibilities of a USFHP outreach coordinator?

A USFHP outreach coordinator is responsible for educating eligible military families and retirees about the health plan's benefits, enrolling new members, and maintaining relationships with community organizations. Their daily tasks often include organizing informational events, responding to questions from beneficiaries, and collaborating closely with healthcare providers to ensure smooth member experiences. This role involves both independent work and teamwork, requiring strong communication and organizational skills. Additionally, outreach coordinators regularly track outreach efforts and member feedback to help improve program effectiveness.

What are the key skills and qualifications needed to thrive as a USFHP representative, and why are they important?

To thrive as a US Family Health Plan (USFHP) Representative, you need a solid understanding of healthcare benefits, insurance processes, and customer service, often supported by experience in healthcare administration or related fields. Familiarity with healthcare management software, claims processing systems, and HIPAA compliance is typically required. Strong interpersonal communication, problem-solving, and organizational skills help representatives address member concerns and coordinate with providers. These skills are vital to ensure accurate information delivery, member satisfaction, and efficient plan administration within a complex healthcare environment.

What is a USFHP?

A USFHP job typically involves working with the Uniformed Services Family Health Plan (USFHP), a TRICARE Prime option offered to military families and retirees. Roles vary but often include healthcare administration, member support, provider relations, or case management. Employees help ensure eligible beneficiaries receive high-quality healthcare services. These jobs may be with regional contractors managing the plan. Responsibilities depend on the specific position and organization.

What is the difference between Usfhp vs Medical Assistant?

AspectUsfhpMedical Assistant
CertificationsVaries by employer, some require specific certificationsCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsClinics, hospitals, outpatient care centers
Job ResponsibilitiesPatient data management, administrative tasks, support rolesClinical tasks, patient care, administrative duties

Usfhp and Medical Assistants both work in healthcare settings, often sharing responsibilities like patient data handling and administrative support. However, Medical Assistants typically perform more clinical tasks and often hold specific certifications, whereas Usfhp roles may focus more on administrative and support functions depending on the employer.

More about Usfhp jobs
What cities are hiring for Usfhp jobs? Cities with the most Usfhp job openings:
What states have the most Usfhp jobs? States with the most job openings for Usfhp jobs include:
What job categories do people searching Usfhp jobs look for? The top searched job categories for Usfhp jobs are:
Usfhp jobs near you
Infographic showing various Usfhp job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $113,776 per year, or $54.7 per hour.

Senior Marketing Specialist (USFHP)

Johns Hopkins Health System

Hanover, MD • On-site

$77K - $96K/yr

Full-time

Posted 12 days ago

Johns Hopkins Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

232nd of 887 rated healthcare providers

Job description

Senior Marketing Specialist (USFHP)
Johns Hopkins Health Plans
Johns Hopkins Health Plans seeks a Senior Marketing Specialist to lead omni-channel strategy and planning for growth marketing, lead generation, and enrollment for the US Family Health Plan (USFHP) TRICARE Prime® plan. The role plans and coordinates email and SMS campaigns, direct mail, paid digital media, and web content optimized for search and answer engines (SEO/AEO). The role is also responsible for the data integrations that connect the CRM to sales and the team's external partners. The ideal candidate is an experienced marketing professional who applies AI tools to develop strategy and improve efficiency and output in their daily work.
Responsibilities:
  • Build, deploy, and measure omni-channel campaigns to optimize ROI and meet growth goals.
  • Drive email and SMS strategies across the organization's lines of business.
  • Coordinate with internal and external agencies to launch and optimize paid digital campaigns, including search engine marketing (SEM), Performance Max, and display, and apply agency performance reporting to inform campaign decisions.
  • Apply best practices in search engine optimization (SEO) and answer engine optimization (AEO) to improve results and ranking.
  • Serve as the team's CRM subject-matter expert and manage the system's vendor integrations, including the setup and maintenance of the APIs that transfer lead data between the CRM and external partners (call center, marketing agency, mail vendor, and website vendor).
  • Direct creative development across print and digital channels, including business requirements documents (BRDs), new-job meetings, strategy, and content and creative reviews.
  • Assign toll-free numbers (TFNs) to campaigns and manage website redirects to support lead tracking and attribution.
  • Partner with the internal web team to develop and deploy lead-capture landing pages and to maintain accurate, current website content.
  • Develop, maintain, and share best practices for AI prompting, workflows, and content development while ensuring compliance with brand, legal, HIPAA, and Department of Defense communication requirements.
  • Leverage AI to accelerate development of campaign briefs, creative concepts, copy variations, audience insights, competitive research, presentations, and performance reporting.
  • Evaluate emerging AI tools and recommend solutions that improve productivity, reduce cycle time, and enhance marketing effectiveness.
  • Train and mentor marketing team members on approved AI tools, prompt engineering techniques, and effective AI-assisted workflows.

Qualifications:
  • Bachelor's degree in business, healthcare administration, information systems, or related field.
  • 5-7 years of marketing experience, preferably including agency-side experience supporting or managing paid media.
  • Demonstrated CRM and marketing automation expertise, including experience coordinating API integrations between a CRM and external vendor systems (Microsoft Dynamics experience preferred).
  • Hands-on email, SMS, and direct mail marketing experience.
  • Experience with project and workflow management platforms such as Wrike or Monday.
  • Proficiency with AI tools and a demonstrated ability to integrate them into day-to-day marketing work.

About Johns Hopkins USFHP / TRICARE Prime
Johns Hopkins US Family Health Plan is a congressionally designated provider of TRICARE Prime in the mid-Atlantic region. We provide the full TRICARE Prime benefit through a large network of civilian doctors and hospitals, including The Johns Hopkins Hospital, globally renowned for excellence. Johns Hopkins USFHP is available to families of active-duty service members and to retired service members and their families in Maryland, Washington, D.C., Delaware, and parts of Virginia, Pennsylvania, and West Virginia.
Salary Range: Minimum 34.41/hour - Maximum 56.82/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.

What Johns Hopkins Medicine employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply