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User Testing Jobs in South Portland, ME (NOW HIRING)

Alivo

Lead QA Engineer

Portland, ME · On-site +1

$132K/yr

Own Product Testing * Develop, run, and maintain automated test suites * Manually test new features, workflows, and user experiences before release * Perform exploratory testing to identify bugs ...

Actalent

Controls Engineer

Westbrook, ME

$85K - $109K/yr

... thorough testing and documentation to deliver turnkey automation solutions that meet customer ... Design and modify HMI screens and user interfaces to provide intuitive, efficient operator control ...

Pivotal Solutions

Application Developer

Portland, ME · On-site

Writing, testing, and debugging computer software * Accessing and reporting data as needed ... Providing timely end-user support when required * Traveling to other Musco locations occasionally ...

Benelynk

Quality Assurance Analyst

Portland, ME · Remote

$70K - $80K/yr

The QA Analyst is responsible for designing and executing End-to-End validation and User Acceptance Testing (UAT) of product functionality across both the Advocate-facing platform and the self ...

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User Testing information

See South Portland, ME salary details

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How much do user testing jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for user testing in South Portland, ME is $45.42, according to ZipRecruiter salary data. Most workers in this role earn between $34.81 and $55.34 per hour, depending on experience, location, and employer.

What is a user testing?

A User Testing job involves evaluating websites, apps, or products by providing feedback on usability, functionality, and overall user experience. Testers follow specific tasks, share their thoughts, and report any issues they encounter. Companies use this feedback to improve their products before launch. Typically, no specialized skills are required, but clear communication and attention to detail are essential. Many user testers work as freelancers or participate in tests on a per-project basis.

What does a typical day look like for someone in a user testing role?

On a typical day, someone working in User Testing may participate in scheduled testing sessions, where they evaluate software, apps, or websites while documenting their observations and usability issues. You might interact with real users, observe their behaviors, and then compile findings into clear, actionable reports for design and development teams. Collaboration is common, as user testers often work closely with product managers, designers, and developers to communicate challenges and recommend improvements. The work can be project-based or ongoing, depending on the organization and the product lifecycle. Regularly encountering new products and interfaces offers variety and opportunities to continually develop your testing and UX knowledge.

What are the key skills and qualifications needed to thrive in the user testing position, and why are they important?

To thrive in User Testing, you need strong observational skills, attention to detail, and a basic understanding of usability principles or user experience (UX) concepts. Familiarity with popular user testing tools such as UserTesting.com, Lookback, or usability testing suites is often required; some roles value certifications in usability or UX research. Excellent communication, open-mindedness, and the ability to provide constructive feedback are valuable soft skills in this position. These capabilities help ensure that digital products are user-friendly, effective, and continuously improved based on real user insights.

Does User Testing actually pay you?

User Testing is a platform where individuals can earn money by providing feedback on websites and apps. Payments are typically made via PayPal after completing tests, and earnings depend on the number and complexity of tests completed. The platform is legitimate and pays users for their participation, often requiring basic computer skills and a reliable internet connection.

How do you become a user testing?

To become a user tester, you typically need to sign up with testing platforms or companies that conduct usability testing, complete profile assessments, and sometimes pass initial qualification tests. Having good communication skills, attention to detail, and familiarity with digital products can improve your chances of being selected for testing opportunities.

What cities near South Portland, ME are hiring for User Testing jobs?

Cities near South Portland, ME with the most User Testing job openings:

User Testing jobs near you
Infographic showing various User Testing job openings in South Portland, ME as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $95,370 per year, or $45.9 per hour.

Lead QA Engineer

Alivo

Portland, ME • On-site, Remote

$132K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

About Alivo
At Alivo, we're transforming how businesses connect with their customers. Using cutting-edge AI, we help companies deliver instant, intelligent, and personalized communication that drives growth and customer loyalty. Our mission is simple: empower businesses to thrive by making every interaction unforgettable.
Who We're Looking For
We are looking for a highly detail-oriented QA Engineer to own testing, release validation, and AI conversation quality across the Alivo platform.
You will be in charge of developing and running our automated test suite as well as (where needed) manually validating new features, identifying edge cases, evaluating user experience, and ensuring releases meet a high standard before reaching customers.
A core part of this role is evaluating the quality of AI-driven phone and chat conversations. You will help determine whether our AI communicates naturally, accurately, and effectively while identifying opportunities to improve customer interactions and overall product quality.
This role is critical to our success. You will serve as the final quality gate before releases ship and help define what great AI-powered customer communication should look like.
If you thrive in fast-paced environments, enjoy uncovering problems before customers do, and have strong instincts for quality, this role is for you.
Responsibilities
  • Own Product Testing
    • Develop, run, and maintain automated test suites
    • Manually test new features, workflows, and user experiences before release
    • Perform exploratory testing to identify bugs, usability issues, and edge cases
    • Validate functionality across staging and production-like environments
    • Execute structured test plans and release checklists to ensure consistent quality
    • Verify bug fixes and regression testing across product releases
  • Drive Product Quality & Release Readiness
    • Review feature implementations and release candidates before deployment
    • Partner with Engineering to identify risks and improve release confidence
    • File clear, reproducible bug reports with detailed documentation
    • Help establish and improve manual testing processes as the company grows
    • Serve as a trusted quality gate for production releases
  • Own AI Conversation Quality
    • Evaluate AI-powered phone and chat conversations for quality and effectiveness
    • Assess whether conversations are natural, accurate, helpful, and aligned with customer goals
    • Review objection handling, conversational flow, and customer experience outcomes
    • Identify failure modes, edge cases, hallucinations, and off-script behavior
    • Help define quality standards and acceptance criteria for AI-powered interactions
  • Build AI Evaluation Processes
    • Develop and maintain conversation evaluation datasets and testing scenarios
    • Create scoring rubrics and quality frameworks for measuring AI performance
    • Track AI quality over time and identify regressions or performance changes
    • Provide actionable recommendations that improve prompts, workflows, and AI behavior
  • Collaborate Cross-Functionally
    • Work closely with Engineering, Product, Customer Success, and Leadership
    • Provide feedback that improves both product quality and customer outcomes
    • Help prioritize quality improvements based on customer impact and business goals
    • Support a culture of quality throughout the organization

Requirements
Qualifications
  • What You Bring
    • 2-5+ years of QA, software testing, product operations, or similar experience
    • Strong attention to detail and a methodical approach to testing
    • Excellent written and verbal communication skills
    • Ability to identify edge cases, failure modes, and customer experience issues
    • Strong problem-solving and analytical thinking skills
    • Experience creating clear bug reports and testing documentation
    • Comfortable working in a fast-paced, evolving startup environment
  • Who You Are
    • Highly detail-oriented and naturally curious
    • A strong critical thinker who enjoys finding problems before customers do
    • Comfortable making judgment calls about quality and user experience
    • Organized, reliable, and highly accountable
    • Able to communicate findings clearly and objectively
    • Passionate about creating exceptional customer experiences
  • Bonus Points For
    • Experience evaluating AI, LLM, or conversational AI systems
    • Experience with test management or bug tracking tools such as Linear, Jira, or TestRail
    • Experience with API testing tools such as Postman
    • Basic SQL, scripting, or technical troubleshooting skills
    • Experience in customer-facing, sales, or support roles
    • Exposure to AI-powered products or machine learning systems
    • Background in SaaS products or high-growth startup environments

Benefits
  • Company Sponsored Insurance Offerings
    • Health
    • Vision
    • Dental
  • Long Term Financial Benefits
    • Employee equity
    • 401(k)
  • Time to Recharge
    • Unlimited paid time off
    • Paid sick time

Apply