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User Testing Jobs in Charlotte, NC (NOW HIRING)

Qualifications Experience & Skills Requirements: -7+ years of experience in a senior usability engineer or analyst role. -Evaluate project requirements to generate research and user-testing plans and ...

Qualifications Experience & Skills Requirements: -7+ years of experience in a senior usability engineer or analyst role. -Evaluate project requirements to generate research and user-testing plans and ...

... user testing and research • Analyze testing and research data, report results, and propose IA/design changes • Assist with defining and evolving standard protocol, tools, techniques, and ...

UX/UI Engineer

Charlotte, NC · Remote

$65 - $75/hr

Partner directly with data stewards and business users through discovery sessions, usability testing, and prototype validation to ensure the UI reflects real operational needs. * Establish front-end ...

UX/UI Designer

Charlotte, NC · On-site

$95K - $119K/yr

The UX/UI Designer is a skilled contributor responsible for delivering user-centered designs for ... Conduct usability testing and apply findings to improve design. * Create wireframes, prototypes ...

UX/UI Designer

Charlotte, NC · On-site

$95K - $119K/yr

The UX/UI Designer is a skilled contributor responsible for delivering user-centered designs for ... Conduct usability testing and apply findings to improve design. * Create wireframes, prototypes ...

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User Testing information

See Charlotte, NC salary details

$10

$43

$65

How much do user testing jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for user testing in Charlotte, NC is $43.17, according to ZipRecruiter salary data. Most workers in this role earn between $33.12 and $52.60 per hour, depending on experience, location, and employer.

What is a user testing?

A User Testing job involves evaluating websites, apps, or products by providing feedback on usability, functionality, and overall user experience. Testers follow specific tasks, share their thoughts, and report any issues they encounter. Companies use this feedback to improve their products before launch. Typically, no specialized skills are required, but clear communication and attention to detail are essential. Many user testers work as freelancers or participate in tests on a per-project basis.

What does a typical day look like for someone in a user testing role?

On a typical day, someone working in User Testing may participate in scheduled testing sessions, where they evaluate software, apps, or websites while documenting their observations and usability issues. You might interact with real users, observe their behaviors, and then compile findings into clear, actionable reports for design and development teams. Collaboration is common, as user testers often work closely with product managers, designers, and developers to communicate challenges and recommend improvements. The work can be project-based or ongoing, depending on the organization and the product lifecycle. Regularly encountering new products and interfaces offers variety and opportunities to continually develop your testing and UX knowledge.

What are the key skills and qualifications needed to thrive in the user testing position, and why are they important?

To thrive in User Testing, you need strong observational skills, attention to detail, and a basic understanding of usability principles or user experience (UX) concepts. Familiarity with popular user testing tools such as UserTesting.com, Lookback, or usability testing suites is often required; some roles value certifications in usability or UX research. Excellent communication, open-mindedness, and the ability to provide constructive feedback are valuable soft skills in this position. These capabilities help ensure that digital products are user-friendly, effective, and continuously improved based on real user insights.

Does User Testing actually pay you?

User Testing is a platform where individuals can earn money by providing feedback on websites and apps. Payments are typically made via PayPal after completing tests, and earnings depend on the number and complexity of tests completed. The platform is legitimate and pays users for their participation, often requiring basic computer skills and a reliable internet connection.

How do you become a user testing?

To become a user tester, you typically need to sign up with testing platforms or companies that conduct usability testing, complete profile assessments, and sometimes pass initial qualification tests. Having good communication skills, attention to detail, and familiarity with digital products can improve your chances of being selected for testing opportunities.

What are the most commonly searched types of User Testing jobs in Charlotte, NC?

The most popular types of User Testing jobs in Charlotte, NC are:

What cities near Charlotte, NC are hiring for User Testing jobs?

Cities near Charlotte, NC with the most User Testing job openings:

Infographic showing various User Testing job openings in Charlotte, NC as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $89,801 per year, or $43.2 per hour.
MMI
Manufacturing • 11 - 50 employees

Contractor

Re-posted 13 days ago


Job description

Job Description

Hi,

I am recruiting on behalf of a top client in the Charlotte, NC Location.  They are seeking for a UX Architect

Location: Charlotte, NC

Position Type: Contract

Description:

-This position requires a senior-level usability specialist.

-Candidates should possess a deep understanding of both qualitative and quantitative user experience research methods.

-Experience in the design and usability of financial services web products is preferred.

-As part of the Digital Design team, the successful candidate will lead usability studies, and provide usability consultation.


Responsibilities:

-Develop research plans, conduct usability tests and cognitive walkthroughs, and report outcomes.

-Manage project with designers, UX Lead, IA, Content, and/or Prototyping directly, to improve the user experience.

-Craft documentation to help communicate the experience to the project team, UX team, and prototyping team.

-Core Competency Requirements

-Solid skills understanding interface design and usability principles and best practices, and the ability to speak to the specifics and benefits of the user-centered design process.

-Experience leading tests both in the lab and remotely

-Experience creating online studies using tools such as Qualtrics, SurveyGizmo, and Optimal Workshop

-Ability to influence business partners and colleagues through effective leadership and demonstrated expertise.

-Experience in moderating qualitative usability sessions, designing quantitative research studies/methods, and conducting exploratory user research methods(ethnographic research, personas, design games, etc.)

-Ability to evaluate technology alternatives and make strategic technical decisions.

Qualifications

Experience & Skills Requirements:

-7+ years of experience in a senior usability engineer or analyst role.

-Evaluate project requirements to generate research and user-testing plans and estimates.

-Vast experience with usability improvements and design efforts.

-Mastery-level user experience research and analysis skills with ability to quickly synthesize reports of findings.

-Create and lead the passion for being the voice of the user and experience building user centric solutions.

-Strong verbal and visual communication, written communication, interpersonal and presentation skills.

-Collaborate with designers, developers, stakeholders and UX leaders to identify and address barriers to making platforms accessible to individuals with disabilities

-Experience leading usability improvements and design efforts.

-Experience guiding and mentoring senior software engineers and test engineers.

-Proven ability to document requirements, designs, and project status.

-The following skills are helpful but not required:

-Ensure our client's digital properties are in compliance with WCAG 2.0 and Section 508 web accessibility standards.

-Through the project lifecycle, identify accessibility defects by testing with automated tools and assistive technology.

-Build empathy and awareness within the organization by educating project teams about the challenges disabled individuals have with various user interfaces

-Develop web accessibility training programs for user experience practitioners, developers and other pertinent roles within the organization.

-Create documentation to help communicate web accessibility requirements and recommendations to project teams.

Experience & Qualifications:

-A Bachelor's Degree in HCI, Human Factors, Interaction Design, Cognitive/Experimental Psychology, Cognitive Science or related degree. Masters Degree or additional training a plus.

-Demonstrated experience with project methods such as Waterfall SDLC and Agile.

-Sample work that displays a firm understanding of user research methods and best practices, reporting, and recommendations.

Additional Information

All your information will be kept confidential according to EEO guidelines.