IT Support Technician I
Phoenix, AZ · On-site
$51K/yr
Preference will be given to candidates with strong experience delivering high quality end user and automation support to a large user population in a fast paced, technically diverse environment.
IT Support Technician I
Phoenix, AZ · On-site
$51K/yr
Preference will be given to candidates with strong experience delivering high quality end user and automation support to a large user population in a fast paced, technically diverse environment.
Client Support Engineer
Phoenix, AZ · On-site
Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...
Client Support Engineer
Phoenix, AZ · On-site
Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...
Help Desk/Desktop Support Analyst
Phoenix, AZ · On-site
$23.75 - $27.50/hr
The ideal candidate is comfortable supporting Microsoft Windows systems, handling service desk requests, and assisting with user account administration through Active Directory. Responsibilities: • ...
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Help Desk/Desktop Support Analyst
Phoenix, AZ · On-site
$23.75 - $27.50/hr
The ideal candidate is comfortable supporting Microsoft Windows systems, handling service desk requests, and assisting with user account administration through Active Directory. Responsibilities: • ...
Client Support Engineer
Phoenix, AZ · On-site
Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...
Quick apply
Client Support Engineer
Phoenix, AZ · On-site
Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ... Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range ...
UX/UI DEVELOPER
Mesa, AZ · On-site
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
UX/UI DEVELOPER
Mesa, AZ · On-site
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
UX/UI DEVELOPER
Mesa, AZ · On-site
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
Quick apply
UX/UI DEVELOPER
Mesa, AZ · On-site
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
UX/UI DEVELOPER
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
UX/UI DEVELOPER
$95K - $110K/yr
The GLS network consists of over 120 hubs and more than 1,600 depots, supported by more than 36,700 ... The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for ...
IT Support Specialist I
Tempe, AZ · On-site
... user accounts, passwords, and permissions. • Provides basic training to users on software ... technical support role. • Knowledge of PC, mobile operating systems, and IT hardware. • ...
IT Support Specialist I
Tempe, AZ · On-site
... user accounts, passwords, and permissions. • Provides basic training to users on software ... technical support role. • Knowledge of PC, mobile operating systems, and IT hardware. • ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Work closely with fellow designers and developers to build out prototypes and provide support for usability tests. Be a passionate advocate for the user, ground ideas in industry best practices ...
Responsible for building and improving user interfaces that support the exchange of information between an application's users and its back-end services and databases. Atlassian Product experience ...
Responsible for building and improving user interfaces that support the exchange of information between an application's users and its back-end services and databases. Atlassian Product experience ...
IT Support Specialist
Scottsdale, AZ · On-site
Key ResponsibilitiesEnd User Support & Customer Service * Provide technical support via phone, email, remote support tools, and in-person assistance. * Troubleshoot and resolve hardware, software ...
IT Support Specialist
Scottsdale, AZ · On-site
Key ResponsibilitiesEnd User Support & Customer Service * Provide technical support via phone, email, remote support tools, and in-person assistance. * Troubleshoot and resolve hardware, software ...
IT Support Eng. Intern
$14.50 - $19.50/hr
This role will work closely with the Infrastructure and IT teams to assist with laptop deployments, workstation replacements, imaging, inventory tracking, user support, and onsite rollout activities ...
IT Support Eng. Intern
$14.50 - $19.50/hr
This role will work closely with the Infrastructure and IT teams to assist with laptop deployments, workstation replacements, imaging, inventory tracking, user support, and onsite rollout activities ...
IT Support Eng. Intern
$14.50 - $19.50/hr
This role will work closely with the Infrastructure and IT teams to assist with laptop deployments, workstation replacements, imaging, inventory tracking, user support, and onsite rollout activities ...
Quick apply
IT Support Eng. Intern
$14.50 - $19.50/hr
This role will work closely with the Infrastructure and IT teams to assist with laptop deployments, workstation replacements, imaging, inventory tracking, user support, and onsite rollout activities ...
Tech Support Admin II
Litchfield Park, AZ · On-site
$41K - $47K/yr
Supports mobile workforce ... Performs user training. Work on problems of diverse scope where analysis of data requires ...
Tech Support Admin II
Litchfield Park, AZ · On-site
$41K - $47K/yr
Supports mobile workforce ... Performs user training. Work on problems of diverse scope where analysis of data requires ...
Senior Service Desk Technician (Phoenix, AZ)
Phoenix, AZ · Hybrid
$48K - $65K/yr
As a Senior Service Desk Technician on the IT Service Desk team, you'll play a pivotal role by providing end user support for all EFE staff. This includes interfacing with end users at all levels as ...
Senior Service Desk Technician (Phoenix, AZ)
Phoenix, AZ · Hybrid
$48K - $65K/yr
As a Senior Service Desk Technician on the IT Service Desk team, you'll play a pivotal role by providing end user support for all EFE staff. This includes interfacing with end users at all levels as ...
IT Support Specialist
Scottsdale, AZ · On-site
Key Responsibilities End User Support & Customer Service * Provide technical support via phone, email, remote support tools, and in-person assistance. * Troubleshoot and resolve hardware, software ...
IT Support Specialist
Scottsdale, AZ · On-site
Key Responsibilities End User Support & Customer Service * Provide technical support via phone, email, remote support tools, and in-person assistance. * Troubleshoot and resolve hardware, software ...
Support user access management. 2. Registration & Customer Support * Assist staff with participant registration issues. * Troubleshoot customer account and payment issues. * Support online ...
Support user access management. 2. Registration & Customer Support * Assist staff with participant registration issues. * Troubleshoot customer account and payment issues. * Support online ...
Support Technician II
Scottsdale, AZ · On-site +1
$21.75 - $29.75/hr
You will be solving IT issues that are not able to be solved by our user support operations center utilizing Tier 2 and 3 resources as well and working directly with our client's IT staff and POC.
Support Technician II
Scottsdale, AZ · On-site +1
$21.75 - $29.75/hr
You will be solving IT issues that are not able to be solved by our user support operations center utilizing Tier 2 and 3 resources as well and working directly with our client's IT staff and POC.
User Support information
See Arizona salary details
$43.8K - $49.1K
6% of jobs
$49.1K - $54.5K
3% of jobs
$58.4K is the 25th percentile. Wages below this are outliers.
$54.5K - $59.8K
21% of jobs
$59.8K - $65.1K
17% of jobs
The median wage is $66.1K / yr.
$65.1K - $70.5K
15% of jobs
$70.5K - $75.8K
13% of jobs
$76K is the 75th percentile. Wages above this are outliers.
$75.8K - $81.2K
9% of jobs
$81.2K - $86.5K
7% of jobs
$86.5K - $91.8K
3% of jobs
$91.8K - $97.2K
2% of jobs
$97.2K - $102.5K
3% of jobs
$43.8K
$69.7K
$102.5K
How much do user support jobs pay per year?
As of Jul 15, 2026, the average yearly pay for user support in Arizona is $69,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $78,700.00 per year, depending on experience, location, and employer.
What are some common challenges faced in a User Support role and how are they typically handled?
One common challenge in User Support is managing a high volume of inquiries while ensuring each user receives timely and personalized assistance. This often requires strong organizational skills and the ability to prioritize tasks efficiently. Additionally, support professionals frequently encounter users with varying technical backgrounds, so clear communication and empathy are crucial for resolving issues effectively. Many teams address these challenges by utilizing ticketing systems, knowledge bases, and regular training sessions to stay updated on products and best practices.
What are the key skills and qualifications needed to thrive as a User Support specialist, and why are they important?
To thrive as a User Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of the supported products or services, often backed by relevant certifications or training. Familiarity with help desk software, ticketing systems, and remote desktop tools is typically required. Excellent communication, patience, and active listening make someone stand out in this role. These skills ensure efficient resolution of user issues, high customer satisfaction, and effective support operations.
What is the difference between User Support vs Technical Support?
| Aspect | User Support | Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ | High school diploma or equivalent; certifications like CompTIA A+ or Network+ |
| Work Environment | Help desks, customer service centers, remote support | Call centers, on-site troubleshooting, remote diagnostics |
| Employer & Industry Usage | IT companies, tech support firms, software providers | IT departments, hardware vendors, telecom companies |
While both User Support and Technical Support involve assisting users with technology issues, User Support generally focuses on customer service and basic troubleshooting, whereas Technical Support often involves more in-depth technical diagnostics and problem resolution. The roles overlap but differ mainly in complexity and technical depth.
What are User Support specialists?
User Support specialists are professionals who assist customers or end-users with troubleshooting, technical problems, and general inquiries related to a company's products or services. They may provide help via phone, email, chat, or in-person, aiming to resolve issues quickly and ensure customer satisfaction. User Support specialists play a crucial role in maintaining positive customer relationships and often act as a bridge between users and technical teams.
What are popular job titles related to User Support jobs in Arizona? For User Support jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching User Support jobs in Arizona look for? The top searched job categories for User Support jobs in Arizona are:
$51K/yr
Other
Re-posted 4 days ago
Job description
The United States District Court, District of Arizona is seeking an IT Support Technician I position, located in the Phoenix Office.Qualifications:To qualify for this position, the applicant must have one year of specialized experience.
Specialized experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.
Preference will be given to candidates with strong experience delivering high quality end user and automation support to a large user population in a fast paced, technically diverse environment. Candidates should possess a solid working knowledge of PC hardware, software, and Windows desktop operating systems in a networked Microsoft Active Directory environment. Experience configuring, installing, and supporting desktop, laptop, and tablet computers, as well as related peripheral devices and mobile computing devices (particularly Apple iOS devices), is highly preferred.
Additionally, experience providing end user support for Microsoft Office enterprise products-including Outlook/Exchange email, Office Professional, Microsoft Teams, and Office 365 applications such as OneDrive and OneNote-is desirable. Experience supporting voice and video telecommunications technologies, such as VoIP systems and IP connected video teleconferencing hardware, is helpful, as is experience supporting audio/visual technologies.
Preference will also be given to candidates whose work history demonstrates strong customer service and interpersonal communication skills; the ability to work cooperatively with clients, team members, and managers; the ability to manage multiple priorities in a fast-paced environment; and the ability to see assigned projects through to completion. Preference may also be given to applicants with experience in a federal court environment and/or experience with specialized applications used by the federal courts. A bachelor's degree is preferred.Education:A bachelor's degree is preferred.Employment Type: OTHER
Specialized experience is defined as progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation.
Preference will be given to candidates with strong experience delivering high quality end user and automation support to a large user population in a fast paced, technically diverse environment. Candidates should possess a solid working knowledge of PC hardware, software, and Windows desktop operating systems in a networked Microsoft Active Directory environment. Experience configuring, installing, and supporting desktop, laptop, and tablet computers, as well as related peripheral devices and mobile computing devices (particularly Apple iOS devices), is highly preferred.
Additionally, experience providing end user support for Microsoft Office enterprise products-including Outlook/Exchange email, Office Professional, Microsoft Teams, and Office 365 applications such as OneDrive and OneNote-is desirable. Experience supporting voice and video telecommunications technologies, such as VoIP systems and IP connected video teleconferencing hardware, is helpful, as is experience supporting audio/visual technologies.
Preference will also be given to candidates whose work history demonstrates strong customer service and interpersonal communication skills; the ability to work cooperatively with clients, team members, and managers; the ability to manage multiple priorities in a fast-paced environment; and the ability to see assigned projects through to completion. Preference may also be given to applicants with experience in a federal court environment and/or experience with specialized applications used by the federal courts. A bachelor's degree is preferred.Education:A bachelor's degree is preferred.Employment Type: OTHER