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User Support Engineer Jobs in Calgary, AB (NOW HIRING)

Ndax Canada Inc.

UI/UX Designer

Calgary, AB · On-site +1

Support development teams during implementation to maintain design integrity. Continuous ... Experience collaborating with product, engineering, and marketing teams. * Excellent visual design ...

NDAX Canada Inc.

UI/UX Designer

Calgary, AB · On-site

Support development teams during implementation to maintain design integrity. Continuous ... Experience collaborating with product, engineering, and marketing teams. * Excellent visual design ...

New

360training

UX UI Designer

Calgary, AB · On-site +1

... support you personally and professionally. If you're ready to make an impact, grow your career, and ... They collaborate closely with stakeholders and developers to ensure a cohesive brand experience ...

Heidelbergmaterials

ERP Systems Specialist

Calgary, AB · On-site

CA$78K - CA$104K/yr

Support integration points between Titan 3000 and accounting or other business systems User Support ... Bachelor's degree in Information Systems, Engineering, Operations Management, Accounting, or ...

Postman

Enterprise Solutions Engineer

Calgary, AB · Remote

... user already! In addition to working with a product that customers already know and love, our sales, customer success, product, and engineering teams will support you well in this role. What You'll ...

Seequent

Senior Software Developer

Calgary, AB · On-site

Design and architect complex frontend applications, components, and UI systems that deliver ... Develop and maintain backend services, APIs, and data-integration layers that support frontend ...

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UI/UX Designer

Calgary, AB • On-site, Remote

Ndax Canada Inc.
See more jobs at Ndax Canada Inc.external

Full-time

Medical, Dental, Vision, Life, PTO

Posted 4 days ago

Job description

As one of Canada's largest and fastest growing cryptocurrency trading platforms, Ndax has set the bar high for the country's fintech industry and is constantly leading the way in terms of security and innovation. We are on a mission to empower more Canadians to unlock the full potential of digital finance. 

To address the various needs in the Canadian cryptocurrency space, Ndax has assembled a multidisciplinary team with diverse backgrounds, including finance, technology, engineering, compliance, marketing, and more. 

We are proud to have been recognized as one of Canada's Best Workplaces by Great Place to Work

Position Overview
We are seeking a creative and user-focused UI/UX Designer to craft intuitive and visually compelling digital experiences. In this role, you will be responsible for designing user interfaces, conducting user research, and creating wireframes and prototypes that align with customer needs and business objectives. You will collaborate closely with cross-functional teams including product management, engineering, and marketing to deliver designs that enhance usability and engagement.

Requirements

User Research & Analysis
  • Conduct user research, usability testing, and analyze feedback to identify pain points and opportunities.
  • Benchmark design patterns and user experiences against industry standards and competitors.
  • Provide insights to guide design decisions and improve overall user satisfaction.
Design Strategy & Development
  • Define and maintain design systems, style guides, and UI components for consistency.
  • Create wireframes, prototypes, and high-fidelity mockups that align with business objectives.
  • Collaborate with product managers and engineers to ensure feasibility and alignment with technical requirements.
Interaction Design & Visual Craft
  • Design intuitive navigation flows and interactive elements that enhance usability.
  • Apply best practices in typography, color theory, and layout for visually appealing interfaces.
  • Ensure accessibility compliance and responsive design across devices.
Collaboration & Delivery
  • Work closely with cross-functional teams to deliver designs on time and within scope.
  • Participate in design reviews and incorporate feedback from stakeholders.
  • Support development teams during implementation to maintain design integrity.
Continuous Improvement
  • Stay updated on UI/UX trends, tools, and emerging technologies.
  • Contribute to team success by sharing knowledge and mentoring junior designers.
  • Continuously iterate designs based on user feedback and performance metrics.
Must Haves
  • Bachelor's degree in Design or related field.
  • 3+ years of experience in UI/UX design, preferably in fintech, SaaS, or technology.
  • Proficiency in design tools such as Figma, Sketch, or Adobe.
  • Strong understanding of user-centered design principles and usability testing.
  • Experience collaborating with product, engineering, and marketing teams.
  • Excellent visual design skills and attention to detail.
Preferred Qualifications
  • Experience designing for fintech, cryptocurrency, or blockchain platforms, with an understanding of complex financial workflows.
  • Familiarity with front-end technologies (HTML, CSS, JavaScript) to ensure seamless collaboration with developers.
  • Strong knowledge of accessibility standards (WCAG) and responsive design principles for inclusive user experiences.
  • Ability to create and maintain design systems for consistency across multiple products.
  • Experience with data visualization and designing interfaces for financial dashboards.
  • Motion design or micro-interaction expertise to enhance user engagement.
  • Understanding of security and compliance considerations in financial services UX.

Benefits

  • Competitive Compensation 
  • Extended Healthcare Plan (Medical, Disability, Dental & Vision) 
  • Life Insurance 
  • Paid Time Off 
  • Potential Equity or Stock Option Plan 
  • Training & Development Opportunities 
  • Bonus - Awards - Gifts 
  • Collaborative, fast-paced culture with a passionate team dedicated to shaping the future of crypto trading 
  • Modern offices with cutting-edge technology (or remote options for qualified candidates) 
  • Free bicycle parking and access to the building gym 

Apply