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User Support Engineer Jobs in Virginia (NOW HIRING)

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with user research methods, experiment design, and A/B testing * Experience ...

Product Support Engineer Cooley is seeking a Product Support Engineer to join the Product team ... Familiarity with user research methods, experiment design, and A/B testing * Experience ...

This requisition supports multiple experience levels-from technicians providing hands-on end user support to engineers and architects designing enterprise endpoint management strategies and modern ...

New

This requisition supports multiple experience levels-from technicians providing hands-on end user support to engineers and architects designing enterprise endpoint management strategies and modern ...

As an integral member of the CBP End User Device IT Management Services team, the Intermediate Mac Support Engineer will be responsible for the support and administration of a distributed macOS ...

As an integral member of the CBP End User Device IT Management Services team, the Intermediate Mac Support Engineer will be responsible for the support and administration of a distributed macOS ...

Tier 2 IT Support Engineer

Herndon, VA · On-site

$70K - $100K/yr

... and end-user support.The ideal candidate has a strong foundation in modern IT infrastructure, a ... Partnering with internal security, DevOps, and engineering teams to ensure corporate IT assets ...

Product Support Engineer

Springfield, VA · On-site

$60K - $100K/yr

The Role As a Production Support Engineer at OnePay, your mandate will be to help bridge the gap ... Investigate and resolve complex production issues that affects user experience * Interface with ...

Showing results 21-40

User Support Engineer information

What cities in Virginia are hiring for User Support Engineer jobs?

Cities in Virginia with the most User Support Engineer job openings:

User Support Modernization and Automation Lead

Arlington, VA • On-site

Accenture Federal Services
IT Services • 10K+ employees

$192K/yr

Full-time

Re-posted 11 days ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Job Summary:
Accenture Federal Services is dedicated to helping the US federal government enhance national security and improve lives. The User Support Modernization and Automation Lead will translate customer requirements into system designs, develop optimal solutions, and ensure seamless system integration while collaborating with cross-functional teams.
Responsibilities:
• Translate customer requirements into detailed system designs.
• Develop and analyze system alternatives to recommend optimal solutions.
• Define user roles and personas to establish appropriate system access controls.
• Create and maintain system models, diagrams, and technical documentation throughout the development lifecycle.
• Perform trade studies to evaluate technical options against requirements.
• Develop verification and validation procedures to ensure system compliance.
• Participate in technical reviews to assess design progress and quality.
• Collaborate with cross-functional engineering teams to ensure seamless system integration.
• Identify and mitigate technical risks before they impact delivery.
• Support the resolution of technical issues throughout the system lifecycle.
• Implement requirements traceability to verify all customer needs are addressed.
• Conduct system performance analysis to optimize operations.
• Develop technical specifications for system components.
• Evaluate emerging technologies for potential system enhancements.
• Support system testing activities.
• Contribute to continuous improvement of systems engineering processes and methodologies.
Qualifications:
Required:
• 8 years of experience in systems engineering for complex technical platforms
• Demonstrated ability to translate requirements into detailed system designs and support integration and documentation throughout the system lifecycle
• Skilled in risk mitigation and performance optimization
• Bachelor’s degree (or an additional 4 years of experience) in IT, Cybersecurity, Computer Science, Information Systems, Data Science, Software Engineering
• Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
Company:
Accenture Federal Services is a leading US federal services company and subsidiary of Accenture. Founded in 1989, the company is headquartered in Arlington, USA, with a team of 10001+ employees. The company is currently Late Stage.

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